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Contenu fourni par Christin Marvin. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par Christin Marvin ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.
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Restaurant Leadership Podcast: Overcome Burnout, Embrace Freedom, and Drive Growth explicit

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Contenu fourni par Christin Marvin. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par Christin Marvin ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.

Welcome to the Restaurant Leadership Podcast, the show that teaches you how to overcome burnout, embrace freedom, and drive growth
Your host, Christin Marvin, of Solutions by Christin.
With over two decades of extensive experience in hospitality leadership, Christin Marvin has successfully managed a diverse range of concepts, encompassing fine dining and high-volume brunch.
She has now established her own coaching and consulting firm, collaborating with organizations to accelerate internal leadership development to increase retention and thrive.
Each week, Christin brings you content and conversation to make you a more effective leader.

This includes tips, tricks and REAL stories from REAL people that have inspired her-discussing their successes, challenges and personal transformation.
This podcast is a community of support to inspire YOU on YOUR unique leadership journey.
This podcast will help you answer the following questions:
1. How do I increase my confidence?
2. How do I accelerate my leadership?
3. How do I lower my stress as a leader?
4. How do I prevent burnout?
5. How do I improve my mental health?


So join the conversation and listen in each week on spotify and apple podcasts and follow Christin on LinkedIn.
Voice Over, Mixing and Mastering Credits:

L. Connor Voice - LConnorvoice@gmail.com

Lconnorvoice.com

Artwork by Solstice Photography, Tucson, AZ.
https://solsticephotography70.pixieset.com/

  continue reading

75 episodes

Artwork
iconPartager
 
Manage series 3520098
Contenu fourni par Christin Marvin. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par Christin Marvin ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.

Welcome to the Restaurant Leadership Podcast, the show that teaches you how to overcome burnout, embrace freedom, and drive growth
Your host, Christin Marvin, of Solutions by Christin.
With over two decades of extensive experience in hospitality leadership, Christin Marvin has successfully managed a diverse range of concepts, encompassing fine dining and high-volume brunch.
She has now established her own coaching and consulting firm, collaborating with organizations to accelerate internal leadership development to increase retention and thrive.
Each week, Christin brings you content and conversation to make you a more effective leader.

This includes tips, tricks and REAL stories from REAL people that have inspired her-discussing their successes, challenges and personal transformation.
This podcast is a community of support to inspire YOU on YOUR unique leadership journey.
This podcast will help you answer the following questions:
1. How do I increase my confidence?
2. How do I accelerate my leadership?
3. How do I lower my stress as a leader?
4. How do I prevent burnout?
5. How do I improve my mental health?


So join the conversation and listen in each week on spotify and apple podcasts and follow Christin on LinkedIn.
Voice Over, Mixing and Mastering Credits:

L. Connor Voice - LConnorvoice@gmail.com

Lconnorvoice.com

Artwork by Solstice Photography, Tucson, AZ.
https://solsticephotography70.pixieset.com/

  continue reading

75 episodes

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Send me a Text Message. I'd love to hear from you. Are you leading your restaurant, or is it leading you? If you’ve ever felt like your leadership style is stretched too thin—trying to keep everyone happy while running a successful business—this episode is for you. I’m Christin Marvin, and today we’re diving into the people pleaser mindset and how it might be holding you back as a leader. ✔️ How childhood patterns shape your leadership approach ✔️ Why balancing accountability with empathy is the key to a thriving team ✔️ How to redefine job roles and performance expectations for long-term success A special shoutout to our sponsor, Restaurant Technologies . Running a kitchen is chaotic enough—your cooking oil management shouldn’t add to the stress. Their Total Oil Management system helps restaurants automate oil handling, ensuring consistency, safety, and efficiency. Less waste, less hassle, and more time to focus on what truly matters—your team and guests. Visit Restaurant Technologies to learn how they can help streamline your operations! And if you’re ready to take your leadership to the next level, let’s talk. Book a one-on-one coaching session with me to refine your management style, reduce stress, and build a team that thrives. Visit christinmarvin.com/contact to get started. #TotalOilManagement #RestaurantTechnologies #LeadershipInRestaurants #HospitalitySuccess More from Christin: Grab your free copy of my audiobook, The Hospitality Leader's Roadmap: Move from Ordinary to Extraordinary at christinmarvin.com/audio Curious about one-on-one coaching or leadership workshops? Click this link to schedule a 15 minute strategy session. Podcast Production: https://www.lconnorvoice.com/…
 
Send me a Text Message. I'd love to hear from you. 🔥 The Hard Truth About Making It in a Michelin-Starred Kitchen—And Why Most Cooks Don’t Last Renowned chef and entrepreneur Justin Khanna shares his journey from esteemed kitchens like Per Se and Noma to becoming a leader in the culinary world. Discover his strategies for running successful kitchen shifts, honing in on practical tools like line checks, reservation checks, and efficient prep lists. In an industry where efficiency is everything, innovative solutions like those from Restaurant Technologies Inc. help top kitchens streamline operations, from automated oil management to back-of-house automation. Learn more at https://go.rti-inc.com/RestaurantLeadershipPodcast. Khanna's story is one of resilience and ambition as he navigates the challenges of transitioning from a line cook to a sous chef, illustrating the hurdles and triumphs that define a culinary career. Chapters: 00:00:08 - Improving Restaurant Kitchen Operations 00:10:33 - Advancing Skills in Restaurant Kitchens 00:15:46 - Improving Communication for Kitchen Teams 00:26:48 - Teamwork and Communication in Kitchens 00:31:08 - Optimizing Inventory Management in Restaurants 00:40:49 - Enhancing Hospitality Organizations for Success Listeners will gain insight into the relentless pursuit of culinary mastery that drives chefs to stay after hours, constantly learning and perfecting their craft. In high-pressure environments, such as Michelin-starred kitchens, the distinction between cooks and chefs becomes stark. This episode emphasizes the importance of continuous education, whether through formal training or real-world experience, and the passion required to overcome knowledge gaps. Khanna’s reflections explore the emotional journey of feeling inadequate yet determined to grow, providing a realistic look into the evolution of chefs in the industry. Effective communication and teamwork form the backbone of successful kitchen operations, and this episode delves into strategies for fostering these essential skills. Learn how to tackle the challenges of open dialogue, manage inventory efficiently, and prioritize high-performing menu items. From introducing a "station score" for staff assessments to understanding the broader financial impact of inventory choices, Khanna’s insights offer practical advice for enhancing both team dynamics and business success. Join us as we advocate for sustainable business practices and invite hospitality professionals to refresh their approaches, setting the stage for thriving restaurant operations. Resources: Justin Khanna Per Se Noma The French Laundry More from Christin: Grab your free copy of my audiobook, The Hospitality Leader's Roadmap: Move from Ordinary to Extraordinary at christinmarvin.com/audio Curious about one-on-one coaching or leadership workshops? Click this link to schedule a 15 minute strategy session. Podcast Production: https://www.lconnorvoice.com/…
 
Send me a Text Message. I'd love to hear from you. What if your biggest struggles—like near bankruptcy or seasonal slumps—were the keys to building a thriving local empire? This episode reveals how to turn setbacks into stepping stones for success. Imagine starting your business at a bustling flea market and growing it into a thriving local tea brand. That’s the inspiring journey of Scented Leaf Tea House founder Shane Barella in Tucson, Arizona. In this episode, we dive deep into actionable strategies for entrepreneurs looking to overcome challenges like near bankruptcy, seasonal slowdowns, and finding the perfect location. Shane shares insights on customer loyalty, creating a purpose-driven business, and standing out in competitive markets like college towns. This episode is brought to you by Restaurant Technologies, the trusted partner for helping restaurant operators streamline efficiency and focus on what matters most: growing their business. Learn more at https://go.rti-inc.com/RestaurantLeadershipPodcast We also discover how Shane built a loyal customer base by prioritizing authentic human connections and how his strategic planning led to securing prime locations, boosting foot traffic, and increasing profitability. From lessons learned in The Alchemist to fostering a unique company culture, Shane provides invaluable tips for growing a sustainable brick-and-mortar business. Chapters: 00:00:08 - From Flea Market to Tea Empire 00:13:14 - Navigating Challenges in Business Growth 00:20:32 - Summer Business Strategy and Customer Connection 00:28:18 - Cultivating Company Culture and Expansion 00:36:05 - Navigating Business Growth and Leadership 00:43:54 - Building a Purpose-Driven Business Whether you're navigating the challenges of running a small business or dreaming of launching your own local empire, this episode is packed with practical advice and inspiration. Tune in to learn how to lead with purpose, build community connections, and create a business that thrives in even the toughest markets. Resources: The Alchemist Scented Leaf Tea House #totaloilmanagement #restauranttechnologies #localbusiness More from Christin: Grab your free copy of my audiobook, The Hospitality Leader's Roadmap: Move from Ordinary to Extraordinary at christinmarvin.com/audio Curious about one-on-one coaching or leadership workshops? Click this link to schedule a 15 minute strategy session. Podcast Production: https://www.lconnorvoice.com/…
 
Send me a Text Message. I'd love to hear from you. Your internal critic is holding you back from achieving an extraordinary life. Join us as we turn the spotlight on Michael Jesse, the visionary owner of the Curiosity Center, to uncover his fascinating insights into the realms of creativity, innovation, and leadership. Our engaging session takes an unexpected twist as Michael faces his own coaching tools, shedding light on the pivotal role a coach can play in identifying blind spots and keeping us focused amidst life's distractions. Together, we unravel the mysteries of creative leadership and business innovation, while confronting the daunting challenge of self-imposed limitations and the powerful weapon of self-awareness. I'd invite you to listen to this episode and identify moments or insight or shifts in perspective you can apply to your own life and business. I'd like to take a moment and shoutout Restaurant Technologies for sponsoring this show and supporting the restaurant industry. Their innovative solutions, like automated oil management and hood cleaning systems, help restaurants save time, reduce risks, and operate more efficiently, allowing owners to focus on delivering exceptional dining experiences. Learn more at https://go.rti-inc.com/RestaurantLeadershipPodcast Chapters: 0:08 - Coaching for Creativity and Innovation 15:43 - Escaping the Cage of Self-Doubt 25:32 - Embracing Change Through Metaphors 35:25 - Reflecting and Gratitude in Self-Discovery Ever feel like you're stuck in a cage of self-doubt, constantly grappling with the pressure to make a significant impact? Our conversation dives into the roots of this struggle, examining how early life experiences and parental expectations can wield an overbearing influence on our beliefs and actions. We discuss the relentless pursuit of an extraordinary life, often overshadowed by the critical internal 'judge' that once served a purpose but now hinders progress. Through mutual exploration, we redefine what it means to lead an extraordinary life by acknowledging past achievements and balancing ambition with contentment. Prepare to reimagine your limiting beliefs through the power of metaphors. Inspired by Richard Branson's audacious journey, we explore the liberating process of viewing outdated beliefs as toys in a box, remnants of past growth ready to be released. Our episode culminates in a heartening reflection on self-awareness and gratitude, encouraging a reconnection with past clients and colleagues to appreciate the positive impacts we've made. By embracing shared experiences and mutual support within the coaching community, we unlock the true potential for personal transformation and fulfillment. Resources: Michael Jesse Restaurant Technologies The Hospitality Leader's Roadmap: Move from Ordinary to Extraordinary More from Christin: Grab your free copy of my audiobook, The Hospitality Leader's Roadmap: Move from Ordinary to Extraordinary at christinmarvin.com/audio Curious about one-on-one coaching or leadership workshops? Click this link to schedule a 15 minute strategy session. Podcast Production: https://www.lconnorvoice.com/…
 
Send me a Text Message. I'd love to hear from you. What’s the secret to running a restaurant that not only survives but thrives for decades? Join us as Casey Wills, president of Argo Land and Cattle Company, reveals how curiosity, service, and a commitment to problem-solving have propelled his leadership and kept his restaurants thriving despite industry challenges. With a career spanning over two decades, Casey's journey from understanding discipline in college to becoming a leader in the restaurant world is inspiring. Listeners will gain insights into his mindset of leadership, which focuses on problem-solving and supporting others, and how it has been pivotal in running thriving restaurant businesses despite the challenges of the industry. Efficiency and sustainability are critical for modern restaurants to thrive. Tools like those offered by Restaurant Technologies can transform back-of-house operations through innovations like automated oil management, which saves time, reduces waste, and ensures consistency in food quality. These kinds of solutions empower restaurants to focus more on delivering exceptional guest experiences and less on time-consuming operational tasks. Learn more at RTI-Inc.com. Pinnacle Peak, a beloved Tucson restaurant since the 1960s, embodies the evolution of adapting to consumer tastes while maintaining a robust guest experience. Learn how this iconic spot, famous for its tie-cutting tradition and mesquite-cooked steaks, has diversified its menu and employed unique strategies, like Trellis Town, to remain competitive. We delve into the impact of seasonal fluctuations and national competition, emphasizing the resilience required to keep a restaurant vibrant and successful. Chapters: 00:00:08 - Adapting Restaurants While Staying True 00:13:18 - Evolving Business Trends for Restaurants 00:21:52 - Reviving Charlestown and Jell-O'S Tables 00:27:18 - Leadership Development and Networking Perspectives 00:36:48 - Building Camaraderie in Leadership Challenges Leadership development and networking are at the heart of Casey's approach to fostering growth within his team. By leveraging the power of peer advisory groups and internal promotions, Casey has cultivated a culture of support and stability, as evidenced by the impressive average tenure of his staff. As we explore the challenges leaders face, from managing customer perceptions to maintaining operational efficiency, Casey's experiences highlight the importance of adaptability More from Christin: Grab your free copy of my audiobook, The Hospitality Leader's Roadmap: Move from Ordinary to Extraordinary at christinmarvin.com/audio Curious about one-on-one coaching or leadership workshops? Click this link to schedule a 15 minute strategy session. Podcast Production: https://www.lconnorvoice.com/…
 
Send me a Text Message. I'd love to hear from you. Think your restaurant’s marketing is all about posting on Instagram? Think again. The secret to thriving in today’s competitive restaurant scene lies in leveraging the right mix of strategies and tools to connect with your audience, build your brand, and fill seats—all while staying ahead of the curve. Our discussion dives into the crucial role of marketing in the restaurant industry, emphasizing the range of effective strategies operators should adopt beyond just social media. One powerful way to level up your marketing game is by integrating advanced restaurant technologies. Tools like Restaurant Technologies help streamline your operations and provide valuable data that can be repurposed into effective marketing materials, from cost-saving sustainability initiatives to unique back-of-house stories that captivate customers and boost your brand's appeal. In this episode, we explore essential topics like the importance of customer data, differences between PR and marketing strategies, realistic budgeting for marketing, and actionable insights for independent restaurant owners. • Importance of understanding the diverse channels of marketing • Role of customer data in effective marketing strategies • Differences between marketing agencies and PR firms • Crafting a targeted email marketing strategy • Realistic marketing budget allocation for restaurants • Building strong brand awareness before opening • Importance of adaptability in marketing approaches Resources: Sebastian Stahl Breadth Marketing The Hospitality Leader's Roadmap More from Christin: Grab your free copy of my audiobook, The Hospitality Leader's Roadmap: Move from Ordinary to Extraordinary at christinmarvin.com/audio Curious about one-on-one coaching or leadership workshops? Click this link to schedule a 15 minute strategy session. Podcast Production: https://www.lconnorvoice.com/…
 
Send me a Text Message. I'd love to hear from you. What would you do if you could redefine success on your own terms? Clara Capano, an inspirational speaker and entrepreneur, joins us to share her captivating journey from the monotony of corporate life to the exhilarating world of entrepreneurship. Clara talks candidly about how she transformed her passion for coaching into a thriving business, Capano Speaking and Training, and the profound sense of freedom and fulfillment that followed. She opens up about leaving behind burnout and embracing a life aligned with her values—betting on herself and finding energy in her work every day. Chapters: 00:00:08 - Redefining Success 00:08:53 - Evolving Business Strategy and Sustainability 00:19:28 - Creative Journey in Writing and Media 00:25:27 - Empowering Women in Business We also explore the evolution of success beyond just ticking off tasks or collecting accolades. Clara recounts her pivotal "moment of clarity," which reshaped her understanding of true success and led to a business model that accommodates her life as a single mom. Her story is a testament to the power of adaptability and the importance of being present, whether it’s shifting to group coaching or crafting a financial strategy that sustains growth through challenging times. Clara's insights provide valuable lessons for anyone striving to balance personal circumstances with professional ambitions. The episode takes an inspiring turn into the creative realms of writing and media. Clara shares her path as an author and show host, starting from a childhood tale of a magical unicorn to impactful books like "Find Your Focus 52 Weeks of Clarity" and "The Mother of All Success Manuals." Her work supports both working moms and foundations for survivors of human trafficking. We wrap up by celebrating Clara's dedication to empowering women in business, with her resources, courses, and speaking engagements offering a beacon of hope and motivation for those looking to align their goals with their values. Listen as Clara Capano’s story resonates with clarity and courage, inspiring you to redefine success in your life. Resources: Clara Capano The Hospitality Leader's Roadmap: Move from Ordinary to Extraordinary More from Christin: Grab your free copy of my audiobook, The Hospitality Leader's Roadmap: Move from Ordinary to Extraordinary at christinmarvin.com/audio Curious about one-on-one coaching or leadership workshops? Click this link to schedule a 15 minute strategy session. Podcast Production: https://www.lconnorvoice.com/…
 
Send me a Text Message. I'd love to hear from you. This episode will tell you how you can cut COGS and save hours of labor per week at the same time. Unlock the secrets to revolutionizing your restaurant operations with Angelo Esposito, the trailblazing co-founder and CEO of Wisk AI. Discover how Angelo's passion for hospitality and technology led to the creation of a game-changing inventory management platform that is turning heads in the hospitality industry. Learn how Wisk AI empowers restaurant operators to streamline processes, slash costs, and boost profits, all while providing smart, actionable insights. Angelo shares an inspiring entrepreneurial journey that began with a simple yet powerful idea: transforming traditional inventory methods into a seamless, user-friendly system. Chapters: 00:00:08 - Entrepreneurship and Wisk AI Interview 00:12:47 - Revolutionizing Inventory Management in Hospitality 00:18:05 - Building and Adapting Tech Products 00:24:45 - Optimizing Restaurant Cost Management 00:29:43- Streamlining Beverage and Food Inventory Management 00:40:42 - Enhancing Hospitality Operations With WISK Explore the fascinating birth of Wisk and its evolution from tackling the inefficiencies of liquor inventory to mastering comprehensive food management. Angelo sheds light on the critical role of customer feedback in product development and the importance of resilience and adaptability in the competitive restaurant technology space. From the initial groundwork of building a database of bottle weights to integrating cutting-edge technology with existing systems, Wisk AI has continually adapted to meet the dynamic needs of the industry. Angelo's insights into minimizing labor and cost of goods highlight how Wisk is optimizing restaurant cost management and enhancing operational efficiency. Join us as we walk through Wisk's robust setup process, tailored to reduce losses and improve user experiences in both bar and restaurant settings. From seamless inventory scanning to advanced recipe management, Angelo explains how Wisk's customer-centric approach is redefining hospitality operations. With a steadfast commitment to exceptional customer support and a vision to automate processes for even greater value, Wisk AI is poised to become the virtual assistant every restaurateur needs. Whether you're a hospitality professional or a tech enthusiast, this episode is packed with valuable insights and strategies to elevate your business to new heights. Resources: WISK More from Christin: Grab your free copy of my audiobook, The Hospitality Leader's Roadmap: Move from Ordinary to Extraordinary at christinmarvin.com/audio Curious about one-on-one coaching or leadership workshops? Click this link to schedule a 15 minute strategy session. Podcast Production: https://www.lconnorvoice.com/…
 
Send me a Text Message. I'd love to hear from you. What if the obstacles you face are actually the building blocks to success? This is what we will demonstrate for you during today's introduction to group coaching. Join us as we explore this empowering idea through the experiences of Kimberly, a former operations professional who transformed her career in the fast-paced world of hospitality into a thriving online business. In this episode, we promise to unravel the essentials of restaurant leadership coaching and the profound benefits of group coaching. You'll discover how slowing down, enhancing self-awareness, and creating a clear vision can help hospitality leaders harness their unique skills to tackle challenges head-on. We journey into the heart of self-discovery, addressing internal battles such as self-sabotage and undiagnosed ADHD. Through compelling stories of overcoming adversity and addiction, we share insights on transforming past fears into growth opportunities. Our conversation draws on personal experiences to highlight the courage required to trust oneself, create meaningful projects, and turn dreams into reality. Prepare to be inspired by the power of storytelling and the art of workshops in reshaping one's life and legacy. The spotlight on Henal is one of resilience and reinvention as we follow his path from chef to certified life coach. Through personal tales of heartbreak and addiction, we underscore the importance of honesty and the transformative potential of embracing one’s story. You'll learn how listening, patience, and community support can facilitate change, and why it's never too late to embark on a new journey. By the episode's end, we hope you'll see your unique story as a potent asset for both personal and professional growth. Join us for an episode filled with heart, hope, and the pursuit of happiness in hospitality leadership. Enrollment is now open for The Hospitality Leadership Mastery Group. 6 people will be chosen for this 6 month program and the next enrollment will happen in May. If you are ready to invest in your leadership and surround yourself with a network of like-minded leaders in the industry, join us. For more information, visit christinmarvin.com/groupcoaching More from Christin: Grab your free copy of my audiobook, The Hospitality Leader's Roadmap: Move from Ordinary to Extraordinary at christinmarvin.com/audio Curious about one-on-one coaching or leadership workshops? Click this link to schedule a 15 minute strategy session. Podcast Production: https://www.lconnorvoice.com/…
 
Send me a Text Message. I'd love to hear from you. "Say yes and figure it out later." -Christian J Fischer Meet Christian J Fischer, affectionately known as the Disruptive Chef, as he recounts his extraordinary journey from a medical school hopeful to a culinary entrepreneur managing a diverse empire. Christian's tale isn't just about building businesses; it's about reshaping leadership in the hospitality industry. With insights from MasterChef Karl Fuerdinger, Christian's experience highlights the potent mix of mentorship, creativity, and strategic planning that has fueled his success. Chapters: 00:00:08 - Building a Restaurant Empire 00:11:36 - Transforming Leadership in the Hospitality Industry 00:15:07 - From Motorcycle Accident to Restaurant Empire 00:27:03 - Building Successful Businesses Through Collaboration 00:37:06 - Building a Business Through Writing Books 00:44:11 - Building Business Through Book Publishing 00:52:52- Journey in Hospitality Industry Creation Christian's narrative is one of resilience and innovation, showcasing his ability to adapt and thrive under pressure. After a severe motorcycle accident, Christian defied expectations by channeling his energy into the restaurant industry. From setting up a simple yet popular salad bar in Austria to partnering with global giant Nestle, Christian’s strategic acumen shines. His journey underscores the importance of making smart decisions, like hiring finance experts early on and crafting a profit-sharing model that empowered his team during the pandemic. Beyond the kitchen, Christian is a testament to the power of collaboration and creative business ventures, including plant-based foods and book publishing. His ventures extend to consulting, digital media, and even a talent agency, each contributing to his growing influence. By sharing his story, Christian inspires listeners not just to dream big but to act wisely, leveraging unexpected opportunities and the wisdom of industry mentors. Connect with Christian on social media and his website for more insights into his journey and see how his experiences can inspire your path in the hospitality world. Resources: Christian Fischer More from Christin: Grab your free copy of my audiobook, The Hospitality Leader's Roadmap: Move from Ordinary to Extraordinary at christinmarvin.com/audio Curious about one-on-one coaching or leadership workshops? Click this link to schedule a 15 minute strategy session. Podcast Production: https://www.lconnorvoice.com/…
 
Send me a Text Message. I'd love to hear from you. Join us as Justin Ulrich, VP of Marketing at Evocalize, unpacks the secrets behind successful marketing strategies for restaurant chains. You'll discover how the innovative "Be the Mayor" strategy can boost traffic for independent eateries and learn about Justin's transformative journey from electrician to marketing guru. Chapters: 00:00:08 - Marketing Strategies and Restaurant Experiences 00:11:32 - Building Relationships in Hospitality Industry 00:18:43 - Building Community Relationships for Marketing 00:24:54 - Innovative Marketing Automation Technology In this episode, we highlight the pivotal role of genuine relationships in the hospitality industry. Justin shares his experiences in transitioning from B2C marketing with Polaris Razor back to the SaaS world and eventually returning to hospitality with Evocalize. Discover how storytelling and authentic human connections can significantly impact marketing success, moving beyond traditional sales funnels. Justin also shares practical strategies for amplifying stories and engaging with communities, offering valuable tips for independent restaurant groups and larger chains navigating the competitive landscape. Uncover the power of community relationships in marketing as we explore the effectiveness of engaging with local events and businesses. Learn how Evocalize automates local digital marketing efforts. We dive into cutting-edge marketing automation technology, such as inventory-triggered advertising, that optimizes ad performance for businesses. This episode is brimming with actionable insights and innovative solutions tailored for anyone looking to enhance their marketing efforts in the hospitality industry. Resources: Justin Ulrich Evocalize More from Christin: Grab your free copy of my audiobook, The Hospitality Leader's Roadmap: Move from Ordinary to Extraordinary at christinmarvin.com/audio Curious about one-on-one coaching or leadership workshops? Click this link to schedule a 15 minute strategy session. Podcast Production: https://www.lconnorvoice.com/…
 
Send me a Text Message. I'd love to hear from you. This is what happens when a visionary restaurateur decides to reshape the dining landscape through sustainability and employee empowerment. Justin Cucci, the mastermind behind Denver's Edible Beats, shares his inspiring journey from a single venue to five unique culinary hotspots. Raised amidst the iconic ambiance of New York's Waverly Inn, Justin brings lessons of authentic hospitality and historic preservation to the forefront, transforming unlikely spaces, like brothels and mortuaries, into thriving dining experiences. Join us as we explore Justin's creative process, which embraces sustainability by repurposing materials and crafting environments that strike an emotional chord with diners. Chapters: 00:00:08 - Success in the Restaurant Industry 00:11:19 - Sustainable Design and Storytelling in Restaurants 00:18:17 - Building a Collaborative Restaurant Culture 00:28:01 - Employee Stock Ownership Plan Implementation 00:37:10 - ESOP Impact on Leadership and Staff 00:43:13 - Evolving and Adapting in Restaurants Listen in as we uncover the magic of intentional design, where vintage and eclectic elements coalesce to tell a story that resonates with history and character. Justin's commitment to sustainability extends beyond decor, encompassing a philosophy of finding rather than buying, and creating spaces that feel as personal as a beloved song. His approach not only revolutionizes restaurant aesthetics but also fosters a genuine connection with guests, reflecting the synergistic potential of design, hospitality, and sustainability. Discover the power of an Employee Stock Ownership Plan (ESOP) in transforming business culture. Justin explains how this model aligns the success of Edible Beats with its employees, cultivating a sense of shared ownership and accountability. As we navigate the challenges of the evolving restaurant industry, from technological advancements to rising minimum wages, Justin's insights reveal the perseverance and vision needed to maintain integrity and success. This episode offers a deep dive into a restaurateur's dream of creating meaningful experiences while nurturing a devoted team in a dynamic industry landscape. Resources: Waverly Inn-New York Edible Beats Linger More from Christin: Grab your free copy of my audiobook, The Hospitality Leader's Roadmap: Move from Ordinary to Extraordinary at christinmarvin.com/audio Curious about one-on-one coaching or leadership workshops? Click this link to schedule a 15 minute strategy session. Podcast Production: https://www.lconnorvoice.com/…
 
Send me a Text Message. I'd love to hear from you. This is how restaurants can prepare for the event of the year that has the 2nd largest impact on the city of Tucson. Discover how the legendary Snoop Dogg's headline performance on December 28th is set to electrify the city's restaurant scene. As the only bowl that donates all proceeds to charity, the Arizona Bowl has contributed $5 million to over 70 local organizations, and Eric is here to unpack the ripple effect on local hotels, eateries, and the broader community. We also spill the beans on the best culinary hotspots for visiting fans looking to taste the essence of Tucson. Chapters: 00:00:08 - Southern Arizona Bowl Impact on Restaurants 00:09:17 - Tucson Restaurant Promotion for National Event 00:22:31 - Restaurant Industry Excitement for Future Bowls But that's not all—Tucson's unique festivities are drawing national attention, and we're here to celebrate! From the viral Taco Touchdown to the much-anticipated Taco Bell New Year's Eve Bowl Bash, there's no shortage of excitement. Eric and I chat about how the restaurant industry is gearing up for a stellar bowl season, with plans that make 2024 a standout year. With silent discos and family-friendly events on the horizon, you'll want to be part of this unforgettable experience. Tune in to hear how Tucson is transforming into a culinary and entertainment hub, ensuring a bowl season that leaves a lasting impression. Resources Snoop Dogg Arizona Bowl Gin & Juice Martha Stewart Dr. Dre McDonald's Hospitality Leader's Roadmap: Move from Ordinary to Extraordinary More from Christin: Grab your free copy of my audiobook, The Hospitality Leader's Roadmap: Move from Ordinary to Extraordinary at christinmarvin.com/audio Curious about one-on-one coaching or leadership workshops? Click this link to schedule a 15 minute strategy session. Podcast Production: https://www.lconnorvoice.com/…
 
Send me a Text Message. I'd love to hear from you. This is how you prepare for a restaurant opening. Rocco De Grazia, the passionate owner of Rocco's Little Chicago Pizzeria, brings his Chicago roots to Tucson as he shares his exciting plans to expand and relocate his beloved pizzeria after 26 years of success. Listen as Rocco opens up about his journey from a pizza-rich neighborhood in Chicago to becoming a local legend in Tucson. Discover how his unique culinary vision and lifelong experience in the restaurant industry are setting the stage for a thriving new chapter. Chapters: 00:00:07 - Rocco's Pizzeria Expansion 00:11:15 - Preparing for Restaurant Opening Day 00:26:48 - Staffing Plan for Restaurant Expansion 00:32:27 - Planning Restaurant Opening and Trainin g 00:42:52 - Restaurant Expansion Strategy We promise you'll gain insights into the meticulous process of planning a restaurant's grand opening. From crafting a clear vision to navigating challenges with a backward planning approach, we break down the essential strategies that ensure success. Rocco’s hands-on leadership style comes to light as he prepares his team for the big day, focusing on comprehensive training and seamless operations across all facets of the restaurant. Get ready to learn the key role that effective management and server training play in creating an unforgettable dining experience. Explore the strategic decisions behind Rocco's expansion, from staffing plans to menu enhancements designed to elevate service quality. Rocco shares how he plans to integrate new systems, adapt to layout changes, and maintain food quality, all while keeping his restaurant’s strong reputation intact. Join us in celebrating this milestone, as we discuss the excitement and potential that the new location holds for Rocco's Pizzeria and its cherished community of customers and employees. Resources : Rocco's Little Chicago Pizzeria The Hospitality Leader's Roadmap: Move from Ordinary to Extraordinary More from Christin: Grab your free copy of my audiobook, The Hospitality Leader's Roadmap: Move from Ordinary to Extraordinary at christinmarvin.com/audio Curious about one-on-one coaching or leadership workshops? Click this link to schedule a 15 minute strategy session. Podcast Production: https://www.lconnorvoice.com/…
 
Send me a Text Message. I'd love to hear from you. What happens when a local breakfast spot in Bisbee, Arizona, transforms into a thriving chain of ten locations? Join us with Terry Kite and Sean Stone of Bisbee Breakfast Club as we explore their inspiring journey from a single eatery to a beloved regional staple. Terry’s family gave the business a fresh start in 2010, not anticipating expansion, but a stroke of fate and a touch of ambition led them beyond their initial vision. Sean’s arrival as director of operations sparked a pivotal change, bringing in foundational systems and a focus on cultural development that fueled their success. Together, their camaraderie and humor shine as they share the challenges and triumphs of growing a restaurant business. Throughout the episode, Terry and Sean offer a behind-the-scenes look at the complexities of scaling a restaurant chain, revealing their strategies for maintaining consistency and integrating a strong cultural identity. Discover their ventures beyond the breakfast table, including a coffee roaster, a chili water product, and a collaboration with a local hot sauce maker. They also candidly discuss future expansion plans and the indispensable role of staff development in scaling successfully. Whether you’re an entrepreneur, a foodie, or someone keen on leadership dynamics, this lively conversation is packed with insights that might just spark your own business aspirations. Resources: The Hospitality Leader's Roadmap: Move from Ordinary to Extraordinary Bisbee Breakfast Club Local First Arizona Good Food Expo Chocolate 66 More from Christin: Grab your free copy of my audiobook, The Hospitality Leader's Roadmap: Move from Ordinary to Extraordinary at christinmarvin.com/audio Curious about one-on-one coaching or leadership workshops? Click this link to schedule a 15 minute strategy session. Podcast Production: https://www.lconnorvoice.com/…
 
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