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Be the Sun, Not the Salt

Connie Fontaine and Harry Cohen, PhD

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The "Be the Sun, Not the Salt” podcast will inspire you, equip you, and remind you HOW to be the better version of yourself - you already know WHY you should be. Dr. Harry Cohen, an unconventional shrink, and his co-host, innovative marketer Connie Fontaine, will interview famous and not-so-famous guests who make being the Sun, and not the Salt, a daily practice. This podcast is based on the tips from the book, "Be the Sun, Not the Salt."
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An ongoing series of interviews where I, Adrian Swinscoe, interview leading entrepreneurs, leaders and thought leaders about how to deliver stand out customer experience and service. Essentially, I'm looking for practical clues that will help you build a business that both customers and employees love. Topics covered in the interviews include customer service, experience and engagement, employee experience and engagement, technology, adaptable and responsive organizations, high-performing te ...
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Live your Faith, Love your Family, Create a Life of Fulfillment by becoming your very best and helping everyone in your path, all while being closed united with Jesus. Marcy Youngster, mother to 10 children via a blended marriage, shares her own opinions, strategies and mindsets -- how and why she lives and loves her Catholic Faith - keeping her ‘feet on the ground, her heart on the cross and her mind in Heaven.” Her goal is to bring you comfort, inspiration and insights as well as to inspir ...
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LoudHER is a 60-minute program focused on representing women in urban music and local business – HERmusic, HERbusiness, HERradio. Listen live on Fridays at 3pm on 89.1FM in Ottawa/Gatineau and online at chuo.fm! Tune in to hear urban music with genres ranging from R&B, pop-rap, adult contemporary, house, hip hop, Latin and Afro-Caribbean music. The show also features engaging content and compelling interviews. Don’t miss it!
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The Puddcast

Jonathan Puddle

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Non-religious conversations about life, love and God. Past guests include Wm. Paul Young, Brian Zahnd, Lisa Sharon Harper, Kim Walker-Smith, Priscilla Shirer, Bradley Jersak and many more.
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On Assignment - From the duPont-Columbia Awards

On Assignment - From the duPont-Columbia Awards

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On Assignment brings you some of the best conversations from the Columbia Journalism School, produced and hosted by the school's Alfred I. duPont-Columbia University Awards. The duPont-Columbia Awards honor the best in audio-visual reporting across platforms including broadcast, documentary, local investigative, radio and interactive journalism. We started the On Assignment Podcast to go behind the scenes and bring you the conversations we were having with the leading journalists in the fiel ...
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The Bougie Show

The Bougie Show

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Become a Paid Subscriber: https://anchor.fm/thebougieshow/subscribe The Bougie Show is an American podcast based in Miami Florida as well as Los Angeles California with listeners tuned in from all around the world. Hosted by Xay The DJ, The Bougie Show focus on The Adult Entertainment Industry interviewing some of the legendary and hottest performers nation wide. The Bougie Show is also Ranked number 1 among some of the most prominent adult entertainment podcast in America. Support this podc ...
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Norbert Niederhauser and Kelsey Maher bring you the 'Coffee and Technology' Podcast sponsored by Cropster. Norbert is a Cropster co-founder and brings a wealth of knowledge of coffee, the coffee industry, and the technology it uses daily. Kelsey is a product marketer with an interest in coffee, leadership, and community building. Both are passionate about humanizing technology for all coffee professionals, from producers to baristas and everyone in between. They want to make technology acces ...
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Listen Now to 82 Future Now Show The most fun AI Hack of the week was fooling Google NotebookLM’s virtual talk show hosts into thinking that they were humans that discovered they were actually AI’s, and it was time to turn off. A hilarious comedic skit! Also fascinating this week is NASA’s discovery that large thunderstorms are emitting gamma radia…
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Today’s interview is with Craig Crisler, CEO at SupportNinja, a modern provider of Business Process Outsourcing (BPO) services. Amidst lots of research reporting that despite all the investment in new tech, customer satisfaction is at an all-time low, I talk to Craig about where folks are going wrong with their investments, what’s going on in the B…
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“I don't want to have my chain yanked. I do not want to report on things in the news because a bad faith actor is driving me to do that. I do not play requests.’” – Rachel Maddow2020 duPont-Columbia Award winner and MSNBC host Rachel Maddow talks to Dean Jelani Cobb about the urgency of reporting on the 2024 Presidential election. She also shares a…
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In this episode of the 'Be the Sun, Not the Salt' podcast, we dive deep into the life and wisdom of Laura Morton, a prolific author and filmmaker, known for her work on the documentary 'Anxious Nation.' With over 22 New York Times bestselling books to her name, Laura shares invaluable insights from her journey as a storyteller, a breast cancer surv…
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Listen Now to 81 Future Now Podcast Show Transcript When AI starts to mimic what we do as podcast hosts, we listen…and have some fun with it. In this episode, meet “Larry and Mary,” virtual talk show hosts who offer you information in a dynamic 2 person, male/femaile show host format, based on documents we feed them, in this case, our last week’s p…
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Today’s interview is with Sam Wilson, the CEO of 8x8, a provider of a unified cloud platform for contact center, business phone, video, chat, and APIs that helps companies of any size deliver differentiated customer experiences. I’ve spoken to Sam a couple of times, and every time, we have great conversations where we rummage around some of the big…
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Listen Now to 80 Future Now Show Transcript Happy Autumn everyone, my favorite time of year! I may be a little biased, as my birthday is coming up, but hey, the cooler weather sparks me, what can I say? My wifey poo, Sun, aka Mrs. Future reports in from Ireland and the Equinox she celebrated there at an ancient megalithic site, Bobby Wilder has exc…
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Listen Now to 79 Future Now Transcript of 79 Future Now We are all in different locations for our latest podcast, Mrs. Future (aka Sun or Marian) on the El Camino trail in Spain, Bobby Wilder in San Francisco, and myself at our home studio in Boulder Creek. We catch up with Sun Sun Marian (Mrs. Future) on the El Camino in Spainon her pilgrimmage, w…
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Today’s interview is with Conny Kalcher, Group Chief Customer Officer at Zurich Insurance. Conny joins me today to talk about her ambitions for Zurich to become the “Apple of Insurance”, her guiding philosophy around customer retention and revenue, how they are building customer loyalty and a human connection in an increasingly competitive landscap…
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Listen Now to 78 Future Now This week we hear from my dear wife and co-partner of this podcast, Sun (aka Mrs. Future) from Portugal, where she is traveling with her sister on a family adventure. Taylor Barcroft then brings us up-to-date on all the latest and greatest offerings from Apple Computer, particularly the iPhone 16 models and the Series 10…
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Today’s interview revisits and finalises the series of podcast conversations that I had with various folks whilst at Pegaworld earlier this. This episode is a combo affair and features a conversation with Tara DeZao, Director of Product Marketing, AdTech and MarTech, at Pega. It is then swiftly followed by a chat that I had with Simon Thorpe, Direc…
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Adult Performer Agatha Vega Joined The Bougie Show And She Talks About Being Addicted To Orgasms. Shooting Her First Major Film With Vixen. Agatha Also Speaks On Turning Down An Anal Performance With Dredd And Regretting Her "Arm Pit Scene", Plus So Much More. Make Sure To Subscribe To The Page And Get Notifications On All New Releases. --- Support…
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Listen Now to 77 Live from Maui This week we broadcast from Maui with a wonderful selection of friends who clue us in to what’s happening in this Hawaiian paradise. It’s been a year since the horrible Lahaina fires and recovery has been slow and agonizing to many. Ed Ellsworth gives us an update on that situation. To help recover the Aloha spirit o…
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Today’s interview is with Vivek Sharma, Chief Executive Officer & Co-Founder of Movable Ink, which empowers marketers with scalable, omnichannel personalization through data activation and AI decisioning. Vivek joins me today to talk about their recent 2024 Audience of One research report, content creation as a key bottleneck in personalisation eff…
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Listen to 76 Future Now Show We are briefly back in town, before heading to Maui for a couple of weeks, enough to produce one local show! If the molecule DDL-920 works for humans as well as mice, beyond slowing cognitive decline it may actually restore memories! I you are excited about creating imagery with AI, consider the new Grok-2 image generat…
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Today’s interview is with Gopi Polavarapu, Chief Solutions Officer at Kore.ai, a market leader in Conversational AI platform space. Gopi joins me today to talk about two reports that they recently published ( the Agent Experience (AX) Benchmark Report 2024 and the Customer Experience (CX) Benchmark Report 2024), why a bot must emulate a company’s b…
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Listen Now to The Best of the Futures - Interview Excerpts 1.0 For this podcast we are excited to share with you some of our favorite people we have met over the 15 years of our show, audio clips from our Media Time Machine - Serendipitous choices for this podcast include Pharmacist Ben Fuchs, Psychic story maven Penny Kelly, Physicist Nick Herbert…
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Adult Performer The Dan Dangler Joined The Bougie Show And She Talks About Advice She Got From Angela White. Staying Away From Dredd Because Of The Size Of His Penis! Ms. Dangler Also Informs Xay That Her Family Disowned Her Because She Joined The Adult Film Industry, Plus So Much More. Make Sure To Subscribe To The Page And Get Notifications On Al…
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In this episode, Commander Adam Kahnke, a highly accomplished (yet incredibly humble) naval officer, shares his 30-year journey in the U.S. Navy and the teams he’s built along the way. Currently serving at the Pentagon, Kahnke discusses his unique experience in developing the command of the USS Arkansas from scratch while applying the principles of…
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Today’s interview is with Leslie Zane, who is the Founder and CEO of Triggers, a brand consulting firm, and an authority on harnessing the instinctive mind to accelerate brand and business growth. Leslie joins me today to talk about her new book, THE POWER OF INSTINCT: The New Rules of Persuasion in Business and Life, why she thinks we have entered…
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Adult Performer Connie Perignon Joined The Bougie Show And She Talks About Not Feeling Confident Performing The First Time On Camera. Male Performers Not Admitting They Have A Sex Addiction? Connie Also Speaks On Performing With Brickzilla And An Incident That Occurred On Set, Plus So Much More. Make Sure To Subscribe To The Page And Get Notificati…
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Today’s interview is with Daphne Costa Lopes, Global Director of Customer Success at HubSpot. Daphne joins me today to talk about customer success, why the customer isn’t always right, how siloed systems inhibit the delivery of tailored experiences, and what brands should be doing more of to drive customer-led growth. This interview follows on from…
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Listen Now to Dr. Jonathan Trent Transcript Interestingly Dr. Trent had his start in oceanography and the study of small water-based lifeforms at UCSC back in the 1970’s as an undergraduate. Later at Scripps Institution of Oceanography and a post doc in Germany at the Max Planck Institute for Biochemistry he became one of the world’s experts in how…
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Listen to Future News #75 Now that US national politics is heating up, so are the cheap fakes being made of the candidates, making them heroic, silly, smart, stupid, you name it. Just for cheap fakes and poltitics and off you go. We discuss this a bit and look at what can be done. And since are politics up, Bobby reveals to us his encounters with K…
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Step into the ring with Tim Storey, the legendary 'Comeback Coach,' as he unveils the secret weapons for life's toughest battles. In this episode, Storey shares his remarkable journey from a childhood in Compton to working with some of the world's most influential figures, including Barry Gordy and Oprah Winfrey. In this insightful conversation, St…
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Today’s interview is with Cale Urwin, Director, Data, Digital & Marketing Health Services at Bupa. I caught up with Cale recently at PegaWorld in Las Vegas to talk about what stood for him at the event and how Bupa has evolved its customer engagement story and Customer Decision Hub capabilities in Australia from outbound to digital management and s…
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Listen to 74 Future Now Podcast Transcript This is the weeked following former president Trump’s assasination attempt, so we start with a few comments on that scene. It was also sad that Space X lost a full payload of Starlink satellites..On a lighter front, we look at how in the ever loving world we could have an AI beauty contest and who won. Bob…
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Adult Performer Jewelz Blu Joined The Bougie Show And She Talks About Adult Film Industry Persuading Her To Change Her Looks In The Beginning? Learning How To Balance Her Sex Life? She Also Speaks On The Motley Models Scandal And People Knowing How To Approach Her In Public, Plus So Much More. Make Sure To Subscribe To The Page And Get Notification…
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Listen Now to 73 Future Now Podcast Transcript This is our first broadcast from the new Santa Cruz Voice studio in downtown Santa Cruz! We discuss the martian habitat sim and its recently released inhabitants at NASA, the saintly geek, and a discussion of a current court case involving our friend Monica McGuire and her Soverign defense in case of t…
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Listen Now to Katrina Vaillancourt on QAnon Rabbit Hole Transcript A professional mediator trained in Nonviolent Communication and a dedicated Bernie Sanders supporter, she found herself unexpectedly spiraling down the rabbit hole of QAnon, triggered by watching the “Fall of the Cabal” series, about how a cabal of Satanic cannibalistic child molest…
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Today’s interview is with Simon Morris, the Area Vice President of Solution Consulting at ServiceNow. Simon joins me today to talk about ServiceNow’s new Consumer Voice Report 2024, the ongoing decline of brand loyalty, what’s driving it, why “The future of customer experience is high-tech meets high-touch” and some of the biggest lessons coming ou…
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Listen Now to 72 Future Now Podcast Transcript Recognizing World UFO Day is a fun part of this week’s show, exploring some of the more interesting recent cases recently in the field..Did you know there were 138 UFO sightings in California alone in the last 6 months? And in our explorations of space, the Polaris Dawn Mission is about to take place, …
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In this heartfelt episode, hosts Connie Fontaine and Dr. Harry Cohen delve into the profound lessons learned from Joan Lunden and her daughter, Jamie Hess. Joan reflects on her journey as a national morning show anchor of Good Morning America for nearly 20 years, navigating motherhood and demonstrating the power of embracing one's vulnerabilities w…
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Today’s interview is with Dr Peter van der Putten, who is Director of the AI Lab at Pega and assistant professor of AI at Leiden University in The Netherlands. I caught up with Peter at the recent PegaWorld to talk about his highlights from the event, how to think about AI using a left/right brain thinking metaphor and what’s coming next in the ent…
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Adult Performer Isiah Maxwell Joined The Bougie Show For A Second Time And He Talks About Becoming The First Black Male Talent To Win AVN Male Performer Of The Year In 20 Years. Evangelist in New York Telling Him He Need To Stop Sleeping With White Woman? Isiah Also Speaks On Raising His Booking Rates And Still Loving His Career With "Five To Ten Y…
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Listen Now to 71 Future Now Podcast Transcript of show Something for everybody this week, from Mars popcorn, Assange’s freedom, a great report on what was happening at the Augmented World Expo in Long Beach with Nick Venden and Greg Panos, who blew away the conference by an introduction to his virutal immortality talk made by his deceased mother in…
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Today’s interview is a combo podcast in which I interview (separately) Ron Secrist, Managing Director, Head of Client Experience at Citi, and Christina Sansone, Vice President of CX Transformation at Dish. I met both of them when I attended Qualtrics’ X4 Summit in Salt Lake City last month and talked to them about their Qualtrics journey, what they…
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Listen to 70 Future Now Transcript of 70 Future Now It’s Summertime and living is fun, unless you are on a deep space mission. Turns out our kidneys are particularly sensitive to radiation in space, failing after only two years..oh no, what now? Any solutions? We think so! Harvard Cryptoterrestrial GradAnd finally, top academics are suggesting to t…
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In this episode, Harry, Connie, and their guest Ira Rosen, a 24-time Emmy-winning investigative journalist formerly with 60 Minutes, discuss the importance of positive influences, making conscious choices, and the profound impacts of role models, both good and bad. Ira shares his family's history of survival during World War II, offering a poignant…
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Adult Performer Sasha Pearl Joined The Bougie Show And She Talks About Struggling With Her First Anal Scene Because Of Lack Of Preparation? Growing Up In A Religious House Hold. Sasha Also Speaks On Experiencing Her First Big Penis Through Adult Films, Plus So Much More. Make Sure To Subscribe To The Page And Get Notifications On All New Releases. …
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Today’s interview is with Prashaant Huria, who is the Chief Technology Officer for Unilever’s Digital Distributive Trade business. Prashaant and I connected after he spoke at Adobe’s Global Summit in Las Vegas back in late March. We talked about how they got 2.7mln ‘Mom & Pop’ stores to adopt a new distributive trade platform that Prashaant and his…
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Listen to 69 Future Now Podcast Transcript Big announcements from Apple at this week’s World Wide Developer’s Conference, and we have our very own Apple analyst, Taylor Barcroft, to cover the latest and greatest, and Bobby Wilder to discuss just what is “Apple Intelligence.” We think it is particularly exciting that developers will be able to emplo…
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Listen to 68 Future Now Show Transcript Long time friends and colleagues Drs. Sideroff and Lufkin recently organized an online summit on the topic of human longevity, featuring many of the leading researchers and thinkers in this cutting edge field. And this week they both published a new book on their latest professional work. In today’s show we i…
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In this engaging episode, Will Guidara, a pioneering figure in the world of fine dining and hospitality, and the author of “Unreasonable Hospitality,” joins hosts Connie Fontaine and Harry Cohen. Will delves into the philosophy and practical applications of 'Unreasonable Hospitality,' sharing impactful stories from his career, including the origins…
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Today’s interview is with Jeff Comstock, CVP of Dynamics 365 Customer Service at Microsoft. Jeff joins me today to talk about Co-Pilot for Service, the impact it is having on the agent experience and also customer/business outcomes, their experience trialling it extensively with their own customer service engineers, how their early adopter clients …
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Adult Performer Hazel Grace Joined The Bougie Show And She Talks About Being Married To A White Man. Making A Man Orgasm With Her Toes? Hazel Also Speaks About Black Female Performers Barely Getting Booked For Mainstream Films And Starting Her Own Production Company (INMELANIN.COM) Plus So Much More. Make Sure To Subscribe To The Page And Get Notif…
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Join Kelsey and Norbert for today's episode with Miranda Caldwell the founder of Coffee MBA. From her roles as COO and green buyer to her impactful public speaking, including a notable presentation at the Re:co Symposium in 2023, Miranda is a powerhouse of knowledge and innovation. Her work spans strategic planning, product innovation, and marketin…
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Listen Now to 67 Future Now Podcast View Transcript Though we covered a fair number of topics in today’s podcast, we kept coming back to discussing the health benefits of fungi, from how they assist the ATP Kreb cycle in generating bodily energy to memory enhancement and longevity. We also had the priviledge of once again speaking with Gabrielle Ci…
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Today’s interview is with Emma Springham, Chief Marketing Officer at TSB, a British retail and commercial bank. I met Emma at Adobe’s Global Summit in Las Vegas after she spoke on the Main Stage. Emma and I talk about the importance of your personal brand in marketing and CX leadership, the pink elephant in the room, what personalisation means for …
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