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281 - Mastering Difficult Conversations: Insights on Effective Leadership with Paul Falcone

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Manage episode 432882108 series 2555282
Contenu fourni par Dr Myriam Hadnes. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par Dr Myriam Hadnes ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.

As my guest this week will tell you: to avoid a difficult conversation, is to choose the path of least resistance. But when leaders choose the easy way out? Nothing good ever comes from it; only rising frustrations, anxieties, and eventually, resignations.

Luckily for us, Paul Falcone has had every difficult conversation in the book - and he’s written 17 of them! A three-decade career in HR, a stint as a Universal Studios tour guide grappling with grumpy guests, and now a workplace leadership consultant, Paul has learnt to master workplace friction with grace, empathy and a helping of storytelling. The secret? Facilitation, of course!

Find out how to become a more vulnerable, self-aware manager, why we must reframe resistance, and the art of leading with an iron fist and a velvet glove.

Find out about:

  • How to approach confrontation with empathy, encouragement and motivation
  • Why mindset, skillset and self-care are vital for effective leadership
  • How to handle difficult managers through considered, non-violent communication
  • The importance of building your front-line leadership muscle
  • The ROI of raising your team’s awareness

Don’t miss the next episode: subscribe to the show with your favourite podcast player.

And download the free 1-page summary, so you can always have the key points of this episode to hand.

Links:

Watch the video recording of this episode on YouTube.

Connect to Paul Falcone:

LinkedIn

Website

Amazon Author Page

HarperCollins Leadership Author Page

YouTube Channel

Support the show

**
Click here to navigate through all episodes via this interactive podcast map.
**
If you're inspired by our podcast and crave similar conversations, consider joining Dr Myriam Hadnes' NeverDoneBefore Facilitation Community.
**
If you're keen to master the art of facilitation, discover our expert-led live, online Facilitation Courses at the NDB Academy.
**
If you enjoy the show, consider a one-off donation and contribute to the ongoing costs of running the podcast.

  continue reading

294 episodes

Artwork
iconPartager
 
Manage episode 432882108 series 2555282
Contenu fourni par Dr Myriam Hadnes. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par Dr Myriam Hadnes ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.

As my guest this week will tell you: to avoid a difficult conversation, is to choose the path of least resistance. But when leaders choose the easy way out? Nothing good ever comes from it; only rising frustrations, anxieties, and eventually, resignations.

Luckily for us, Paul Falcone has had every difficult conversation in the book - and he’s written 17 of them! A three-decade career in HR, a stint as a Universal Studios tour guide grappling with grumpy guests, and now a workplace leadership consultant, Paul has learnt to master workplace friction with grace, empathy and a helping of storytelling. The secret? Facilitation, of course!

Find out how to become a more vulnerable, self-aware manager, why we must reframe resistance, and the art of leading with an iron fist and a velvet glove.

Find out about:

  • How to approach confrontation with empathy, encouragement and motivation
  • Why mindset, skillset and self-care are vital for effective leadership
  • How to handle difficult managers through considered, non-violent communication
  • The importance of building your front-line leadership muscle
  • The ROI of raising your team’s awareness

Don’t miss the next episode: subscribe to the show with your favourite podcast player.

And download the free 1-page summary, so you can always have the key points of this episode to hand.

Links:

Watch the video recording of this episode on YouTube.

Connect to Paul Falcone:

LinkedIn

Website

Amazon Author Page

HarperCollins Leadership Author Page

YouTube Channel

Support the show

**
Click here to navigate through all episodes via this interactive podcast map.
**
If you're inspired by our podcast and crave similar conversations, consider joining Dr Myriam Hadnes' NeverDoneBefore Facilitation Community.
**
If you're keen to master the art of facilitation, discover our expert-led live, online Facilitation Courses at the NDB Academy.
**
If you enjoy the show, consider a one-off donation and contribute to the ongoing costs of running the podcast.

  continue reading

294 episodes

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