EP 122: Training, Profitability, and Patient Conversations with Dayna Johnson

Nobody Told Me That! with Teresa Duncan

Don't forget to check out the video episode on YouTube!

Join us for a candid conversation about financial management and team development. I’m thrilled to welcome back my close friend, Dayna Johnson, a dental consultant who's made a name for herself in the world of digital workflows and accounts receivable wizardry.

We tackled these topics:

• Why collection conversations are scary

• Transparency and practice numbers

• Investing in training and employee retention

• How to reduce no-shows

• The business of dentistry

Links from Episode:

Novonee | Dentrix Training | Education with Dayna Johnson

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My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.

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Visit odysseymgmt.com to check out my book, webinars and courses.

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Don’t forget to check out my other podcast Chew on This - A Dental Podcast!

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