Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. We will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!

The Macron Show is a prank call podcast that has been running since 2015. It is hosted by a virtual character named Macron, who is portrayed by a person whose identity remains anonymous. Macron uses various voice changing techniques and a range of characters to prank call unsuspecting individuals. The show typically involves Macron and his team calling people from different parts of the world and engaging them in humorous and sometimes outrageous conversations. These pranks often revolve aro ...

Welcome to The Trials and Tribulations of a Pizza Order Taker podcast. My name is Jared and I've worked in customer service, for way too long. Let's reclaim our souls together by bonding over ridiculous customers, one story at a time. Feedback, thoughts and opinions appreciated: pizzaordertaker@gmail.com / Twitter: @pizzaordertaker

We talk about the industry, complaints, advice for new techs, and much more

5 Bytes Podcast features some of the highlights in enterprise IT for the last week as well as some useful resources for IT Pros and more!

This Day in Maine gathers together the news that matters to Mainers. The nightly show features stories from the award-winning Maine Public News team.

Views and insights from our experts at CGI in the UK.

Getting bookkeeping and accounting knowledge to the younger generation.

Because no one pictures themselves working at a call center, First Contact: Stories of the Call Center is a monthly podcast about how tech leaders and entrepreneurs found their way into the contact center industry.

Unlock the power of values-driven leadership with hosts Ed Howie and Darryl Zavodny. In each episode, they dive into how kindness, intentional service, and purpose can fuel long-term, 7-figure business success. With real stories, practical insights, and inspiring conversations, The Wonder of WOOO offers a fresh approach to thriving in today’s fast-paced world—where deeper connections create lasting results. Tune in and discover a more fulfilling way to grow your business!

A call center recording system allows companies to attract and retain customers. However, there is an equally, if not more important reason: compliance with existing laws and regulations. It is the company's responsibility to know where each piece of customer information was collected. For these reasons, companies need to make sure they follow the best practices and use the best call recording solution, like VOISO - call center software that lets businesses utilize call workflows and smart d ...

If weddings are all or part of your business, then the Wedding Business Solutions podcast is for you. You’ll hear ideas to help you sell more, profit more and have more fun doing it from Alan Berg CSP, who’s been called “The Leading International Speaker and Expert on the Business of Weddings.” Whether it’s ideas for closing the sale, improving your website conversion or just plain common-sense ideas for your wedding business, the episodes here, whether monologue or dialogue are just the thi ...

Simon Blair provides sales, customer service & coaching insights for better customer experience in your business. | This podcast was created in Anchor. To make your own podcast for free, visit https://anchor.fm/customerexperience

How do I grow my restaurant sales? What actually works in restaurant marketing: messenger bot, mobile marketing, email, Facebook ads, monthly promotions, events, fundraisers.. How do I track the results? How do I lower food cost and labor so we are more profitable? How do we retain staff? These are some of the topics covered in this show hosted by restauranteurs, engineers, chief ops and marketing officers Matthew and Hengameh Stanfield. They believe every restauranteur deserves owning a PRO ...

LA based @justkissa's journey of being a woman entrepreneur. She shares her advice, ups and downs of her business journey, and life lessons along the way. Support this podcast: https://podcasters.spotify.com/pod/show/justkissa/support

LIP Service for Contractors is the Home Service Industry's podcast about Leadership, Innovation and People. Let's grow your business.

Welcome to Cornelius Butler, where amazing things happen. Support this podcast: https://podcasters.spotify.com/pod/show/cornelius-butler/support

Small Business Spoonfuls is your weekly dose of HR news, employment law hot topics, and Q&A for Human Resources professionals and small business owners! Join Mason Merrell and EEOC Certified Investigator Lisa Smith, SPHR, SHRM-SCP for lively and candid discussions. We hold nothing back in this informative and entertaining podcast sponsored by HelpDeskforHR.com

There will be lots of tips for you to try in your own business. Advice on marketing, selling and making your jewellery, using tools and materials for you to become a better jeweller. Learn about our mistakes and how we overcome them. Andrew is a leading authority on jewellery tools, techniques and the world's local jeweller having spent the last 35 years in jewellery retail, repair and manufacturing and he really knows a thing or two. Louise has a long background in retail and healthcare man ...