Q&A with Valor’s Cafe GM – 10/23/2024

Valor Coffee Podcast

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In this episode, we sit down with Savannah Grace Lyle (aka Savvi), Valor's GM in Dunwoody, for a Q&A filled with honest insights on team culture, leadership, and running a specialty coffee shop. Savvi and the team dig into how we strive to achieve dual excellence in coffee quality and hospitality—blending the best coffee with world-class service. The conversation covers the power of constructive feedback, creating a balanced and inclusive team environment, and the challenge of healthy boundaries in a close-knit workplace. We also touch on fostering camaraderie outside of work and how to navigate workplace boundaries to maintain professional relationships. For anyone in a leadership position or part of a growing team, this episode offers relatable and practical takeaways. Enjoy!
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Huge thanks to our partner Third Wave Water for sponsoring this episode! TWW enhances our brews by getting our water perfect for our coffee. Use code VALOR at checkout for 15% off your purchase! https://thirdwavewater.com
We're partnered with Clive to bring you sweet deal at a discounted rate! Use Discount Code VALOR5 at checkout for 5% off Mahlkonig, Anfim and Eureka products!
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00:00 - Intro
05:08 - What's it like to buy a bag of coffee that isn't awesome
07:50 - Who is SAVVI?
11:05 - Jumping into the Q's
15:34 - How Does an Owner support a GM?
19:41 - How do you balance workload?
22:05 - What was it like going from your previous role to Head Coach?
24:08 - Health Checks w/the opposite gender
25:30 - Talkin bout the real real
31:03 - How to Appropriately and Professionally work with the opposite gender
41:25 - Q3 Baby