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SPC Charts: Driving Sustainable Performance Gains
Manage episode 457346738 series 3414133
Stop chasing symptoms and start driving sustainable performance gains.
PMI Director Consultant Warren Knight shares how SPC Charts can unlock powerful insights into any metric, whether it’s sales conversion rates, recruitment timelines, or customer response times. This versatile tool goes beyond short-term results, revealing long-term trends that help distinguish normal variation from real performance issues.
With Warren’s personal insights, practical tips, and real-world examples, this conversation showcases how understanding variation leads to smarter decisions, prevents reactive management, and drives meaningful process improvements.
More resources on this topic:
- Podcast: Reporting and Reviewing Performance
- On Demand Webinar: Accelerate Your Performance
- Blog: 5 Challenges of Embedding Control Charts in Daily Process Management
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
64 episodes
Manage episode 457346738 series 3414133
Stop chasing symptoms and start driving sustainable performance gains.
PMI Director Consultant Warren Knight shares how SPC Charts can unlock powerful insights into any metric, whether it’s sales conversion rates, recruitment timelines, or customer response times. This versatile tool goes beyond short-term results, revealing long-term trends that help distinguish normal variation from real performance issues.
With Warren’s personal insights, practical tips, and real-world examples, this conversation showcases how understanding variation leads to smarter decisions, prevents reactive management, and drives meaningful process improvements.
More resources on this topic:
- Podcast: Reporting and Reviewing Performance
- On Demand Webinar: Accelerate Your Performance
- Blog: 5 Challenges of Embedding Control Charts in Daily Process Management
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
64 episodes
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