Trust, Safety, and Mental Health: Heather’s Story of Resilience

Sh!t That Goes On In Our Heads

We welcome Heather Grunkemeier, a dedicated advocate for trust, safety, and mental health. Heather’s journey began in 2017 when she found her passion for making technology products safer, leading her to work with major brands like Expedia and Rover. In this episode, she shares her story of resilience and career challenges and how she now advocates for mindfulness to manage stress and improve well-being.

Meet Our Guest – Heather Grunkemeier

Heather has spent years developing strategies to enhance trust and safety while meeting business goals. As the former Head of Trust and Safety Strategy at Rover, Heather worked with teams to prioritize risks and develop policies that build customer trust. Her experience handling sensitive situations, like preventing harm on digital platforms, highlights her unwavering commitment to making the world safer.

Today, Heather emphasizes the importance of mental health, especially for professionals in high-stress roles like trust and safety. Drawing from her experiences, she advocates for mindfulness to manage stress, find inner peace, and build resilience. Heather’s passion for spreading mental health awareness is rooted in her belief that it’s a crucial conversation in today’s world.

Key Topics Covered:

• Heather’s career journey in the tech industry transitioned into trust and safety.
• The mental health challenges she faced in high-pressure roles.
• The personal tragedy that led her to reassess her life priorities.
• How mindfulness transformed her approach to life and work.
• Practical tips for building resilience in both personal and professional life.

Heather’s Contact Information:

• Website
• Facebook
• LinkedIn

Call to Action:

If you or someone you know is struggling with mental health issues, reach out to a crisis hotline in your area. It’s OK not to be OK—talk to someone who can help.

• United States: Call or text 988 | https://988lifeline.org/talk-to-someone-now/
• Canada: Call or text 988 | https://988.ca/
• Worldwide: Find help | https://findahelpline.com/

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Acknowledgments:

Audio Editing by NJz Audio.

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