Ep.8 | Unleashing the Power of Lenovo ISG: A Deep Dive into the Ingram Micro Solutions Centre

Ingram Micro Business & Technology Solutions

In this latest Ingram Micro Business & Technology Solutions episode, Bill Tirpkos sits down with industry experts Ayon and Roger to discuss the cutting-edge capabilities of Ingram Micro’s Solutions Centre in Mississauga, Ontario, Canada. This episode dives into the comprehensive services offered by Ingram Micro for Lenovo ISG products, delivering value to partners and the larger marketplace.

The episode begins with Ayon elaborating on the vendor management team's role at Ingram Micro. The team's pre-sales specialist, serves as a key resource in aiding partners with technical configurations, ensuring compatibility, and transforming a list of requirements into robust Lenovo ISG solutions. Following this, Roger sheds light on the extensive configuration services offered by Ingram Micro's Solutions Centres, located in both Mississauga and Vancouver. These facilities expedite deployment by providing both hardware and software solutions, enabling partners to deliver turnkey solutions to their customers.

Key Takeaways:

• Ingram Micro's vendor management team, offers critical support for partners, from pre-sales guidance to compatibility queries, particularly for Lenovo ISG products.
• The Solutions Centres provide a comprehensive set of configuration services, including hardware installations, software setups, and full racking solutions to ensure efficient and streamlined delivery.
• Partners benefit from a $75 incentive towards level one configuration services on Lenovo ISG products, with the flexibility to apply this towards advanced services.
• The Configuration Centres are strategically located in Canada to optimize delivery performance across the entire country.
• The partnership between Ingram Micro and Lenovo brings unique differentiation in the market through combined hardware, software, and service capabilities.

About the Guests:

Bill Tirpkos, Account Exec - Distribution Lenovo Canada, is the Lenovo Account Executive at Ingram Micro Canada, specializing in fostering strong relationships with partners to drive growth and deliver value-add through Ingram Micro's solutions and services.

Ayon Khan, Channel Account Specialist, Vendor Management, Ingram Micro, Lenovo Infrastructure Solutions Group is part of the vendor management team at Ingram Micro, focusing on Lenovo Data Center which include Servers & Storage. Working alongside Kazuo Peasah on the Lenovo ISG team that also includes a presales technical consultant Fathi Garfa, they can provision fully configured systems that meet the required specifications as well as ensuring there are no compatibility issues.

Roger Silvestre, Supervisor, Operations, Ingram Micro, Configuration Services, ltad - Commerce & Lifecycle represents the configuration capabilities at the Ingram Micro Solutions Centre. He, along with his team, provides technical expertise in hardware installations, software setup, and racking solutions to partners across Canada, servicing both the Mississauga and Vancouver facilities.

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YouTube for this video: https://www.youtube.com/watch?v=k8_qy17F8ZY