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Episode 272: One Bad Apple Will Ruin It for Everyone
Manage episode 440420765 series 2914144
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In this episode, Molly delves into the "bad apple syndrome" and how one toxic team member can sabotage a law firm's culture, productivity, and profitability. She provides insights on recognizing and addressing this negativity, emphasizing the importance of emotional intelligence and clear accountability. Offering practical advice on having tough conversations and setting expectations, Molly challenges leaders to take swift action to maintain a thriving, engaged team. Tune in to learn how to prevent and manage toxic behavior for your firm's success.
Key Takeaways:
- Significance of Addressing Toxic Behavior: One negative team member can derail a firm's culture, processes, and profitability.
Emotional Intelligence: Recognizing and managing the emotional temperature in the office is crucial for identifying toxic behavior.
Accountability Systems: Implementing clear, measurable goals ensures transparency and collective responsibility.
Courageous Conversations: Effective interaction, setting straightforward expectations, and immediate action are vital in managing toxic influences.
Long-Term Impact: Delaying the handling of a bad apple can lead to higher turnover, decreased morale, and ultimately, loss of profitability.
Quote for the Show: "That one negative influence can derail your entire team's culture, process, production, and even your firm's profitability." - Molly McGrath
Links
Website: https://hiringandempowering.com/
LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/
Law Firm Admin Bootcamp: https://www.lawfirmadminbootcamp.com/
Emotional Intelligence Training for Law Firms: https://www.lawfirmadminbootcamp.com/Emotional-Intelligence
Get Fix My Boss Book: https://amzn.to/3PCeEhk
Ways to Tune In:
Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N
Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599
Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH
Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw
Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions
YouTube - https://youtu.be/lIL0IKvecOc
100 episodes
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