Platform to Address Loneliness and Improve Care for Chronic Diseases with Oren Nissim Brook Health TRANSCRIPT

Empowered Patient Podcast

Oren Nissim, CEO and Co-Founder of Brook Health focuses on loneliness and its impact on individuals with chronic conditions, especially when access to support is limited. Societal stigma and guilt associated with chronic conditions often contribute to loneliness, which can include depression, lack of agency, and a sense of being alone. Brook Health provides nonjudgemental support to patients with chronic diseases using a combination of human interaction with health coaches and technology to help patients manage their conditions.

Oren elaborates, "I think that people who live at home with a condition need great support, and the reality is that they don’t always have access to great support. Even if they do have great support, they still go home and have to live with it themselves - it drives people to feel lonely. I can tell you from my personal experience that I’ve been living with diabetes for a very long period of time, and the reality is that living with a chronic condition is a very lonely thing to do."

"It’s interesting that you raise that because society, for a long period of time, has been characterizing having a chronic condition like diabetes or hypertension as you’re not taking good care of yourself. "You should avoid this. You should have a better way to manage yourself." The reality is that for most people who have contracted these conditions, nobody chose to be there. And so, by virtue of that type of conversation, you end up feeling, "Oh, I’m not responsible enough. I haven’t done what I should have done. I could do better, and I should do better." Very penalizing thoughts, and society judges people in this way. And, of course, that leads to loneliness as well. Again, we don’t want to be celebrating our failures outside. It’s not easy to do."

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