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Gabfocus Self Storage Podcast

Melissa Huff, Josh Huff, Tommy Nguyen

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Listen in as we gab about the self storage industry and focus in on particular areas. Want to learn more about auctions, operations, management, marketing, best practices, customer service, and more? Interested in what the best in the industry have to say? Melissa Huff and Josh Huff tap into a combined 30+ years of experience on operations and marketing to speak to the issues that concern owners and operators. This is also the place for the monthly Gabfocus webinar rebroadcasts where Melissa ...
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Hosted by Actor/Writer/former YOLK Editor-in-Chief Larry Tazuma and Producer/Casting Director Sommer Nguyen. Created by the founding members of YOLK Magazine, originally started in 1994 by Tommy Tam, Amy Lee Tu and Tin Yen. The YOLK Rebirth’s mission is to showcase Asian advancement and progression in the Arts, Entertainment and other fields outside the traditional career paths taken by Asians.
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The Archive Project

Literary Arts

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In partnership with Oregon Public Broadcasting, Literary Arts is building a retrospective of some of the most engaging talks from the world’s best writers over the first 30 years of Portland Arts & Lectures in Portland.
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In this episode of The Archive Project, we feature Viet Thanh Nguyen in conversation with author Tommy Orange from the 2023 Portland Book Festival. Viet Than Nguyen won the Pulitzer Prize in 2016 for his debut novel The Sympathizer, which sold more than one million copies worldwide, catapulted him to national fame. Since then, Nguyen has gone on to…
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In the aftermath of Hurricane Helene, many self storage owners across the southeast experienced one of the D's that drive rentals in our industry- Disaster. Whether it's a hurricane, tornado, fire, burglary, or some other form, disaster hits us all. Are you prepared? The best plan is one that's in place before disaster strikes, but even in the mids…
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OG YOLK Podcast with the FOUNDERS is here!!! And we welcome the Editors of the most of the @ogyolkmagazine years. 🤓thank you to Larry Tazuma @ltgoto Larry Tazuma CJ C.j. Bautista @undersiege360, Tommy Tam @ogyolkpodcast @ogyolkmagazine #community #asianexcellence #comebacksPar OG YOLK GENERASIAN NEXT
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This episode is a celebration of the life of writer and teacher Tom Spanbauer, who passed away on September 21, 2024.     Born in rural Idaho in 1946, Spanbauer spent time in Kenya in the Peace Corps after attending Idaho State University. He returned to the United States in 1978 and moved several times before landing in New York City, where he ear…
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Customer service makes all the difference. You can have a fantastic self storage facility with a great location that is beautifully clean, but if your customer service is terrible you won't rent a unit. Lee Creech joins the webinar today to share his tips, tricks, and basic principles from his years of experience working in the hotel industry as we…
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To close out the celebration of National Poetry Month, this episode featured poet and essayist Aimee Nezhukumatathil at the final event of the 2023-24 season of Portland Arts & Lectures.   Nezhukumatathil is an accomplished poet: Literally every one of her four published poetry collections is prize-winning, and she is the first-ever poetry editor o…
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There is a question in the self storage industry that brings to light just about everything you need to know about a tenant. Will they rent long term? Will they pay their bill? Are they a business owner? Are they a security risk? Do they need climate control storage? One simple question unlocks the door to all of these answers. This question change…
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YOLK would love to introduce TIM WANG for being with us for this OG YOLK episode. Founder and Principal at TDW+Co, and serves on the Pacific Northwest Advisory Council of ALSAC, the fundraising and awareness organization for St. Jude. Wang's sense of service is driven by his love for his community and his commitment to promote inclusivity in the wo…
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This week, we continue to celebrate National Poetry Month with a conversation from the 2023 Portland Book Festival. Jane Hirshfield is one of our most important living poets, and last year she released The Asking, a new and selected volume. Hirshfield has published ten volumes of poetry, two now-classic essay collections on the craft of poetry, and…
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Are you even doing trade shows right? There's a right way to do a trade show, and then there's just wasting your time and money. This is just one of many topics we cover as we return to the mics and gab all about the recent Self Storage Association Fall Conference in Las Vegas a few weeks back. We learned alot, from Google updates, to data analytic…
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As part of 2023 Portland Book Festival Cover to Cover, a weeklong event series with bookish events happening all over the Portland area, local bookstore Broadway Books hosted an evening honoring the late Oregon writer Barry Lopez. Broadway declared 2023 the “year of reading Barry Lopez,” and we gathered three writers to share their memories of Barr…
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Dennis Young, based in NYC currently, a Chief Executive Officer and Founder at Glocal Media. Dennis Young brings experience from previous roles at Soundtrack Channel, reelplay.com and Directv. Dennis Young holds a 1993 - 1996 Master Of Business Administration in Marketing, Finance And Marketing, Finance @ University Of California - Los Angeles. Wit…
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We continue to celebrate National Poetry Month with a deep dive into Verselandia!, the annual city-wide high school poetry slam championship. In this week’s episode of The Archive Project, we’ll hear from some of the 2023 competitors, and we’ll follow a few 2024 hopefuls as they compete in their school slams.   Verselandia! was founded by a visiona…
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The Fall Conference season officially kicks off this week with the SSA Fall Conference & Expo in Las Vegas. With more shows than a person possibly attend over the next few months, how to do you know what is the right show for you? How do you get the most out of your trade show? And should you even attend one? We discuss a few of our tips and tricks…
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We welcome Tina Cheng, a serial entrepreneur and C-level startup executive in the consumer internet space. Her latest venture, Capsul, uses Computer Vision to turn modern, timeless jewelry into a unique "Time Capsul" that holds your precious memories. Prior to founding Capsul, Tina was the COO of Coordinates Collection, a customized jewelry startup…
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On this episode of The Archive Project, we feature Barbara Kingsolver in conversation with Jess Walter. Barbara Kingsovler is the author of seventeen books, including nonfiction, short stories, poetry, and novels. Her novels include modern classics like The Poisonwood Bible and The Lacuna. Kingsolver is known for socially engaged writing that embra…
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Matt Enger, co-founder of Cubby Storage, joins us to talk about his journey into self storage. From his beginnings storing artwork, to the development of Cubby, he has used his tech background to increase efficiency and enhance the customer experience in a variety of industries. We also dive into self storage software, which has become integral to …
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Actor/DJ Paris Wang is guest Interviewer for today. He interviews an award winning Teacher. We should all appreciate Teachers who take pride and consideration in their students!RON LEGASPI, born and raised in long beach, CA, where Paris met him. Graduated from Cal State Long Beach, with a multiple credential in teaching, which means he can teach gr…
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This episode features Charles Yu at Portland Arts & Lectures on February 29, 2024.  Charles Yu first rose to national prominence in 2007 when his debut collection, Third Class Superhero was recognized by the National Book Foundation’s prestigious “Five under 35” program.    Yu has published three more books of fiction, including Interior Chinatown,…
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Experts from 6Storage, Storable, Storage Commander, and Storeganise join us to talk all about software. Good self storage software can make all the difference for both the customer experience and the manager/owner. What functionality should software have? How should it interact with security, call centers, and payment portals? What are the pain poi…
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In this episode, we bring you a talk from Ruth Ozeki. It was the culminating event of the 2023 Everybody Reads program. Every year, the Multnomah County Library chooses one book they hope the whole city will read. Between January and April, the Library, and their partner organizations, host events based around the themes of the book, and they distr…
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Tommy Nguyen, founder of StoragePug, shares his origins both in the US and in self storage. From his humble beginnings coming to America from Vietnam, to his early days in tech after UT, to the beginnings of his company StoragePug, we hear all about his amazing journey. He discusses his personal story, the heart behind StoragePug, and his thoughts …
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Excuse me, I mean Ultra Marathon Runner=D!! We are grateful to welcome Derek Kwik from Hong Kong. This is his first podcast and he smashed it! Derek started BraveSoldier Ventures, he is also a Public Speaker, Author, and Co-Chairman of the Society for the Prevention of Cruelty to Animals, Derek Kwik is all about conquering challenges, giving back a…
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Hi, please excuse us for a new space we tried while on this recording with Mr. Lee. We won't be back recording here again, thank you! Mr. George Lee is a Producer of https://bloodredfilms.com/ and is Co-Founder and CEO of Storyoscopic Films and also in the past, for Venture 3D. Mr. Lee’s experience in the motion picture business include co-producti…
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This episode is a conversation from the 2023 Portland Book Festival on food, cooking, family, traditions, and storytelling. And like some of the best meals, it just happens to be … vegetarian. Portland’s superstar chef Gregory Gourdet, chef/owner at kann, which was awarded “Best New Restaurant 2023” from multiple outlets, including the James Beard …
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What data matters in self storage? Where do you get it? James McLean from Radius+ joins Tommy and Melissa to discuss all the analytics you can handle. It can be hard to sort through all the available data out there from your website to your online profiles to your management software. We discuss the tools that are available and the key data to keep…
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In this episode of The Archive Project, we feature renowned author, Mary Beard. Probably the most famous classicist in the world, Mary Beard is best known for her international bestsellers SPQR, about the rise and fall of the Roman Empire, and Women & Power: A Manifesto, a study of ancient and modern attitudes toward female speech. She joined us in…
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Welcome to Episode 2 of Legal Chat. This virtual "Power Hour" covers a variety of topics and questions sent in from self storage owners and operators around the country. Today we cover the recently passed legislation regarding non-monetary defaults, the ability to enforce unsigned leases, properly disclosing fees, force-placing tenant insurance, la…
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Lyle Del Mundo is a Cultural Consultant aka Cultural Attache and has helped build some of the biggest brands and personalities in the world. Some of his past and current clients include Jordan Clarkson, Bella Poarch, H.E.R., Verizon Wireless, Ciroc Vodka, Universal Pictures, and many more. With over 20 years of experience as a marketer and event pr…
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In this episode of The Archive Project, we reach back deep into the archive for a lecture by Caryl Phillips from Portland Arts and Lectures in 1999. It’s a fascinating talk about the tragic life of singer and songwriter Marvin Gaye. Caryl Phillips was born on the Caribbean Island of St. Kitts in 1958 and was raised in Leeds, England. His career beg…
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In this special 100th episode, we revisit our very first topic from two years ago- work life balance. Whether you own a business or just work for one, the motivation behind your work ethic drives everything you do, from the amount of time you spend with your family to the effort you put into your job. We discuss our own work life balance, the "Why"…
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In this episode of The Archive Project, we feature a conversation with Michael Lewis from the 2023 Portland Book Festival. Lewis is the author of 17 books of nonfiction including Liar’s Poker, Moneyball, The Big Short and Flashboys. His books are about unconventional people doing extraordinary things, usually behind the scenes. Lewis joined Portlan…
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The future of tenant communication is video. Face time, snaps, zoom, google meet, and a host of other options have grown this tech in person to person communication, but we haven't seen it hit its stride in the self storage space... that is until Live Switch decided to enter our industry. It's not often we're blown away by a new piece of tech that …
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In this episode of The Archive Project, we have an event from the 2023 Portland Book Festival featuring two wonderful poets, whose friendship and fandom shines through in their conversation. Major Jackson, author of Razzle Dazzle and host of The Slowdown poetry podcast and newsletter interviews fellow poet Tracy K. Smith about her latest book, To F…
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Snakes, birds that attack, glow in the dark tenants... we've got a few fun stories from our recent travels to share on this lighter 4th of July special episode. There is never a dull day in self storage, and we are extremely thankful for the freedom to work in this industry and build our business. Despite the strange circumstances, tempermental tec…
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In this episode of The Archive Project, we feature nonfiction writer David Grann on the release of his new book, The Wager: A Tale of Shipwreck, Mutiny and Murder. Grann’s literary journalism combines archival research with in-person interviews and on-the-ground investigation, and it’s said that he’s obsessed with stories and how they are told. Gra…
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