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Empowering Patient Voices: Tampa General Hospital Leaders Engage the PFAC to Drive Meaningful Change
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In this episode, host Amber Washington talks with TGH leaders Amy Matthews and Kristin Maier about their work with the Inpatient Holds Steering Committee and how it’s enhancing patient care in the emergency department. They discuss how Tampa General Hospital is using insights from the Patient and Family Advisory Council (PFAC) to improve communication and provide “care and comfort” in non-traditional spaces within the hospital. Hear how these efforts are helping create a more supportive and responsive experience for patients and families during their time in the ED.
Share your TGH Patient Experience story:
https://www.tgh.org/patients-visitors/recognition-compliments-and-stories
Head to our website to learn more about the PFAC: https://www.tgh.org/patients-visitors/patient-and-family-advisory-council-pfac
Follow on social media @voicesofexperiencepfac
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