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Undercover Customer
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Contenu fourni par Steve Worthy. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par Steve Worthy ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.
Why do some retailers and banks thrive while others struggle to keep up? At Undercover Customer, we tackle the industry's biggest problem today: understanding the real customer experience. We reveal the hidden factors that impact customer satisfaction, loyalty, and growth through in-depth mystery shopping insights and expert analysis.
Join us as we explore the untold stories behind the data, uncovering what truly drives success in retail and banking. Whether you’re a retail leader looking to stay ahead or a curious listener eager to learn more, this podcast offers a fresh perspective on the strategies that make or break a business.
Tune in for episodes filled with surprising discoveries, practical takeaways, and the intelligence you need to outperform the competition.
Undercover Customer - Your go-to podcast for uncovering the hidden truths in retail and banking through the lens of mystery shopping.
4 episodes
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