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How to Make Sure the Client Knows What They’re Getting with Chris Landis – [Best of The Tim Faller Show]

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Manage episode 421866030 series 2129738
Contenu fourni par Remodelers Advantage. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par Remodelers Advantage ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.

Do you have a way to be sure that your clients understand the scope and plans of the services you offer?

Simply asking for their signature on future plans does not necessarily guarantee that they understand what it is they are signing. Like many of the topics discussed on this show, there is no magic answer to ensuring that a client is aware and knowledgeable about the services they may want or are receiving. Host Tim Faller suspects that it is important to educate based off of the entire sales and production processes, so he speaks with guest Chris Landis to search for some answers.

Chris is the Co-Founder and Principal of Landis Construction, and is a member of the American Institute of Architects (AIA). After graduating with an MA in architecture from Columbia University, he worked with Fortune 500 companies. He served two terms on D.C.’s Historic Preservation Review Board and is a past president of the DC chapter of the National Association of the Remodeling Industry.

Tim, Steve and Chris talk more about:

  • Starting this process
  • Creating a budget range
  • Steering away from making assumptions
  • And more…
  continue reading

296 episodes

Artwork
iconPartager
 
Manage episode 421866030 series 2129738
Contenu fourni par Remodelers Advantage. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par Remodelers Advantage ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.

Do you have a way to be sure that your clients understand the scope and plans of the services you offer?

Simply asking for their signature on future plans does not necessarily guarantee that they understand what it is they are signing. Like many of the topics discussed on this show, there is no magic answer to ensuring that a client is aware and knowledgeable about the services they may want or are receiving. Host Tim Faller suspects that it is important to educate based off of the entire sales and production processes, so he speaks with guest Chris Landis to search for some answers.

Chris is the Co-Founder and Principal of Landis Construction, and is a member of the American Institute of Architects (AIA). After graduating with an MA in architecture from Columbia University, he worked with Fortune 500 companies. He served two terms on D.C.’s Historic Preservation Review Board and is a past president of the DC chapter of the National Association of the Remodeling Industry.

Tim, Steve and Chris talk more about:

  • Starting this process
  • Creating a budget range
  • Steering away from making assumptions
  • And more…
  continue reading

296 episodes

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