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21. How to Design the Perfect Client Experience in Physical Therapy
Manage episode 420796213 series 3474189
Contenu fourni par Dr. Roger St. Onge and Dr. Caitlin Vela, Dr. Roger St. Onge, and Dr. Caitlin Vela. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par Dr. Roger St. Onge and Dr. Caitlin Vela, Dr. Roger St. Onge, and Dr. Caitlin Vela ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.
In this episode of the Performance Rehab Authority podcast, we dive into enhancing client experiences. We unravel the life cycle that clients undergo in business, from onboarding to the outcomes, and share how to anticipate and manage their emotional journey. We talk candidly about the challenges of gaining honest feedback from clients and the importance of maintaining confidence throughout the process. Tune in for an enlightening session filled with actionable advice and heartfelt stories that will inspire you to make a real difference in your client's lives and improve your business outcomes.
Join a community of forward-thinking physical therapists who are shaping the future of Physical Therapy Practices everywhere. Subscribe to our newsletter and start your journey towards becoming a standout clinician in the ever-evolving world of PT: https://bit.ly/PerformanceRehabNewsletterPodcast
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