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214 Ashley Stephenson - If You Don't Measure It, It Manages You
Manage episode 419986317 series 3370793
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Ashley Stephenson is the Co-Founder and COO of Fire Capital Group. He is a financial executive with over 25 years of experience in the mortgage banking industry, specializing in loan servicing, sub-servicing, vendor, and legal sectors. Ashley has a comprehensive understanding of consumer and business loan servicing practices, as well as the regulatory and compliance requirements that govern them.
As an executive leader, he leads the expansion and scaling of companies that provide efficient, flexible, and strategic financial solutions to real estate investors, developers, and businesses. He is a forward-thinking leader with a proven track record in boosting revenue, mitigating losses, implementing cutting-edge technologies, and cultivating data-centric, high-performance cultures. He has successfully led large-scale transformation efforts, resulting in lasting and sustainable gains. His mission is to deliver personalized customer service and customized financial solutions that meet his clients' diverse and evolving needs.
In this episode, Jason and Ashley discuss:
- Leadership, Culture, and Wisdom
- Boosting Team Performance with Stack Ranking
- Empowering Teams through Measurement and Culture
- Fire Capital: A New Lending Venture
- Building a Purpose-Driven Private Lending Business
Key Takeaways:
- Creating a customer-centric culture and delivering exceptional service in the mortgage industry
- The importance of leadership in creating a positive organizational culture
- Implement stack ranking to motivate teams and foster a culture of proactive care and teamwork
- Prioritize measuring performance, fostering team culture, and providing exceptional customer service
- Amplify Fire Capital Group's focus on serving underserved areas in the private lending industry
“You don't manage what you don't measure. If you're not measuring it, it's managing you. I truly believe that if you measure it, what gets measured gets done. ”
- Ashley Stephenson
Connect with Ashley Stephenson:
Website: https://firecapitalgrp.com/
LinkedIn: https://www.linkedin.com/in/ashleystephenson01/
Connect with Steve and Jason:
Website: Rewire, Inc.: Transformed Thinking
Email: grow@rewireinc.com
Show notes by: Angelo Paul Tagama
Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.
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