E70 - The Future of Change Management - Podcast with Paul Gibbons

The Inner Game of Change

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Welcome to the Inner Game of Change Podcast, uncovering the layers of complexity of organisational change with some of the bright minds in the field.
Today, I’m thrilled to be joined by Paul Gibbons, a leading voice in the future of change management. In his latest work, The Future of Change Management, Paul explores the quiet revolution in how we understand transitions, blending behavioral science, mental health, generative AI, and neuroscience to offer more effective strategies for leading change.
With up-to-date insights into HR, design thinking, and neurodiversity, Paul is reshaping how businesses adapt in a rapidly evolving world.
Let’s dive into the future of change management with Paul Gibbons.
About Paul
My mission is to bring a science-based approach to culture, wellness, sustainability, the future of work, and leadership - to make practical the finest academic ideas so that business leaders can deploy those rather than dated ideas (or worse, myths.)
At IBM I wear three hats: 1) Head of our leadership and culture sub-offerings in the change practice, 2) head of the behavioral science practice development for IBM's consulting, 3) Thought leadership and eminence in IBM's Talent Transformation practice.
Today's keynotes focus on
1) Making hybrid work work. What the pandemic and "Great Resignation" have taught us about leadership and culture - and, crucially, how leaders must adapt their behavior in the new world of work.
2) Change mythology - the change world is populated by gurus where "popularity is a proxy for expertise." But many change ideas, learning styles, 70-20-10, MBTI, "sense of urgency" have been challenged by science. What should we discard? What do we replace those ideas with?
3) The behavioral revolution in culture and leadership. Behavioral science is slowly percolating its way into how leading organizations drive culture change - but few organizations fully capitalize on the opportunity. What can, for example, nudges do for critical topics such as sustainability, inclusion, and wellness? What are the ethical pitfalls?
4) Leadership. Most models of leadership and change were developed in the previous century and most leadership education is rooted in ideas on leadership that were birthed when organizations were different. What are the pitfalls of using 20th century leadership notions in 21st century organizations.
From the books...
"... illustrates the inauthenticity of using analog methods to drive digital change and the irony of using 20th-century change management practices with millennial workforces. Impact debunks hallowed change models, points out their flaws, and suggests updates, based upon principles such as: human-centered, technology-enabled, systemic, creative, scalable, and based on a holistic understanding of what inspires today’s generation of workers."
Contacts
Paul’s Profile
linkedin.com/in/paulggibbons

Websites
paulgibbons.net (Company)
paulgibbons.net/blog/ (Blog)

Ali Juma
@The Inner Game of Change podcast

Chapitres

1. The Future of Change Management (00:00:00)

2. Leading Change and Mental Health Considerations (00:06:53)

3. Shifting Perspectives (00:17:54)

4. Understanding Unwritten Rules & Design Thinking (00:27:55)

5. The Impact of Artificial Intelligence (00:38:24)

6. Long-Distance Coffee Meeting (00:49:28)