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From Racing Go-Karts to Machining Parts for Peterbilt Trucks
Manage episode 435008198 series 2813380
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Episode 332: What happens when a passion for racing go-karts evolves into a career in the machining industry? Our featured guest Alan Speyrer, owner of AES Machine, transformed a love for problem-solving and machining into a successful business. Discover how a simple conversation about Peterbilt hood hinges led to him engineering superior machine parts.
We also discuss how important it is to really listen to your customers and then care enough to help them come up with solutions. In our That’s Not Heavy Duty segment, our host Jamie Irvine tells a story of flight delays and cancellations which underscores the need for having good customer service.
Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content.
Sponsors of this Episode
Heavy Duty Consulting Corporation: Find out how many “fault codes” your heavy-duty parts business has. Meet with us today. Visit HeavyDutyConsulting.com
Hengst Filtration: There's a new premium filter option for fleets. If you're responsible for a fleet, you won't believe how much using Hengst filters will save you. But you've got to go to HeavyDutyPartsReport.com/Hengst to find out how much.
Diesel Laptops: Diesel Laptops is so much more than just a provider of diagnostic tools. They’re your shop efficiency solution company. Learn more about everything Diesel Laptops can do for you today by visiting DieselLaptops.com today.
HDA Truck Pride: They’re the heart of the independent parts and service channel. They have 750 parts stores and 450 service centers conveniently located across the US and Canada. Visit HeavyDutyPartsReport.com/HDATruckPride today to find a location near you.
Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission.
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Chapitres
1. Innovative Solutions Through Customer Feedback (00:00:00)
2. Innovative Solutions for Trucking Industry (00:07:24)
3. Customer Service and Accountability in Travel (00:15:47)
346 episodes
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