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Built from Scratch: 4 Locations, 5-Star Reviews, 1000's of Families | Julie Bishop (Crevasse's) #52
Manage episode 424082205 series 3363706
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Running four different locations is challenging. Maintaining a 5.0-star rating on Google for all of them? Almost impossible. But Julie Bishop of Crevasse’s Simple Cremation does it with finesse.
In the latest episode of the Direct Cremation Podcast, discover Julie’s journey from her beginnings to expanding her cremation business to serve thousands of grateful families. Learn her secrets to maintaining a consistent, five-star experience across multiple locations and teams without compromising quality.
Timestamps
(00:00) Intro
(00:55) Welcome to Direct Cremation Podcast
(02:01) How Julie got into deathcare
(05:57) How Julie knew that she wanted to start a cremation brand
(08:07) Was there ever any trepidation?
(09:25) What was Julie's 1st year was like
(10:50) How they got their first 200-300 customers
(12:25) Where is Julie's business now?
(13:30) Hundreds of genuine 5-star ratings
(15:49) Thoughts on the newer disposition types
(19:59) Anything new or different for Crevasse in 2024?
(20:49) Having dedicated staff for each location
(23:08) What the next level of growth looks like for Crevasse
(23:59) How does Julie feel about the direct disposition as a Floridian?
(25:55) Should the direct disposal license be a separate class?
(28:34) Where Julie think deathcare goes in 10 years
(31:02) Would Crevasse add services to capture the outside of the funeral home?
For Innovative Funeral Directors Blazing a Trail.
A podcast for funeral home owners where we talk about trends & opportunities we see in the funeral home industry. We bring on death care professionals and cremation experts to share what they know.
Click here to subscribe: https://bit.ly/3PxOqMO
Find us at https://directcremation.com
Spotify: http://bit.ly/3yDEwj7
Apple Podcasts: http://bit.ly/3lj2soT
Want to start a cremation brand yourself? Learn how the some of the biggest cremation brands do it at https://www.partingpro.com
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