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Empathy in the Workplace with Rob Volpe
Manage episode 371026664 series 2883487
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Rob Volpe, an award-winning author of Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time and CEO of Ignite 360 where he leads a team of insights, strategy, and creative professionals that serve the world’s leading brands across a range of industries like Facebook, Pepsi, Ulta Beauty, Hershey’s, Whole Foods, and Microsoft.
As a thought leader in the role of empathy in marketing and the workplace, he is a contributor to Entrepreneur’s Leadership Network. He frequently speaks on the topic at conferences, corporations, colleges, podcasts, and with the media. He is a Syracuse University’s S.I. Newhouse School of Public Communications graduate and lives in San Francisco with his husband and 3 cats.
In this episode, we discuss the following:
- The 5 Steps to Empathy
- Misconceptions about empathy
- How to use empathy at work with colleagues or clients or in a job interview
- Tips on how to use self-empathy when it comes to refreshing your career
Show notes:
Get the book, Tell Me More About That, a silver award winner of the IBPA Benjamin Franklin Awards for Best Self-Help Book of 2022!
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Jill Griffin helps leaders and teams thrive in today's complex workplace. Leveraging her extensive experience to drive multi-million-dollar revenues for brands like Coca-Cola, Microsoft, Samsung, and Hilton Hotels, Jill applies a strategic lens to workplace performance, skillfully blending strategy and mindset to enhance productivity, teamwork, and career satisfaction across diverse organizations.
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