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Hard Truths in a Retail Staffing Crisis
Manage episode 307261681 series 2859383
Contenu fourni par Christine Cowan, David Ian Gray, George Minakakis, Gary Newbury, Craig Patterson, Christine Cowan, David Ian Gray, George Minakakis, Gary Newbury, and Craig Patterson. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par Christine Cowan, David Ian Gray, George Minakakis, Gary Newbury, Craig Patterson, Christine Cowan, David Ian Gray, George Minakakis, Gary Newbury, and Craig Patterson ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.
Some fire showed in this 24 min episode. All agree that the retail front of house staffing model for stores is broken. There are quick patches for Holiday 2021, but the underlying issues are not going away. The question is whether the industry can disrupt itself to find the answer. The ongoing campaign against a higher minimum wage suggests it won't. We speculate on a slow demise of stores, to the detriment of consumers and brands, if staff are not invested beyond 'minimum'.
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