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Episode 29: Optimize your partnership with your CSM
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Your Customer Success Manager is your biggest advocate – but are you making the most of that relationship? In the latest episode of the athenahealth podcast, we chat with the director of finance at an urgent care organization in Colorado (athenahealth customers since 2009) about how learned to be proactive with her CSM to get the help she needs to drive the best possible results for her business.
Stay informed about Thrive 2025, coming to Nashville next November: https://www.athenahealth.com/resources/events/thrive
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