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Building Better Referral Programs: Timing, Testing & Trust with Doug Lewis

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Manage episode 450844460 series 3007684
Contenu fourni par advocacychannel@impact.com. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par advocacychannel@impact.com ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.

Season 2 of The Advocacy Channel Podcast is here, and it’s now brought to you by impact.com, the leading partnership management platform! We’ve had a bit of a facelift, but we’re still the same customer advocacy podcast you know and love, hosted by Will Fraser, former co-founder and CEO of SaaSquatch.

In this episode, we’re tackling a key question: When is the right time to launch a referral program, and how can you make it truly effective? To help us dive in, we’re joined by Doug Lewis, an experienced growth marketer who’s led successful referral programs at companies like Trusted Health and Hired.

Key insights on building effective referral programs:

Drawing from his experience managing referral programs in different industries, Doug shares valuable insights on:

  • When to launch your referral program
  • The importance of aligning incentives with what your customers truly value
  • How to reduce friction in the referral process
  • Strategic ways to integrate referral opportunities into customer touchpoints
  • Tips for testing and optimizing your program over time

Learn how Doug's team achieved remarkable success by tapping into travel nurses' communities and understanding their motivations. Whether you're just starting out or looking to enhance your existing referral program, this episode offers practical strategies you can implement today.

Connect with Doug on LinkedIn: https://www.linkedin.com/in/doug-a-lewis

Connect with us:

Get more customer marketing insights and strategies at ⁠impact.com/blog/

Connect with host Will on LinkedIn: ⁠www.linkedin.com/in/wifraser/

Have a question? Suggestion? Email us at advocacychannel@impact.com

  continue reading

27 episodes

Artwork
iconPartager
 
Manage episode 450844460 series 3007684
Contenu fourni par advocacychannel@impact.com. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par advocacychannel@impact.com ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.

Season 2 of The Advocacy Channel Podcast is here, and it’s now brought to you by impact.com, the leading partnership management platform! We’ve had a bit of a facelift, but we’re still the same customer advocacy podcast you know and love, hosted by Will Fraser, former co-founder and CEO of SaaSquatch.

In this episode, we’re tackling a key question: When is the right time to launch a referral program, and how can you make it truly effective? To help us dive in, we’re joined by Doug Lewis, an experienced growth marketer who’s led successful referral programs at companies like Trusted Health and Hired.

Key insights on building effective referral programs:

Drawing from his experience managing referral programs in different industries, Doug shares valuable insights on:

  • When to launch your referral program
  • The importance of aligning incentives with what your customers truly value
  • How to reduce friction in the referral process
  • Strategic ways to integrate referral opportunities into customer touchpoints
  • Tips for testing and optimizing your program over time

Learn how Doug's team achieved remarkable success by tapping into travel nurses' communities and understanding their motivations. Whether you're just starting out or looking to enhance your existing referral program, this episode offers practical strategies you can implement today.

Connect with Doug on LinkedIn: https://www.linkedin.com/in/doug-a-lewis

Connect with us:

Get more customer marketing insights and strategies at ⁠impact.com/blog/

Connect with host Will on LinkedIn: ⁠www.linkedin.com/in/wifraser/

Have a question? Suggestion? Email us at advocacychannel@impact.com

  continue reading

27 episodes

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