Artwork

Contenu fourni par Matt Lyles. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par Matt Lyles ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.
Player FM - Application Podcast
Mettez-vous hors ligne avec l'application Player FM !

Nick Webb - One Step Ahead: How to Dominate Your Market with Innovation Leadership

45:42
 
Partager
 

Manage episode 356684553 series 2736749
Contenu fourni par Matt Lyles. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par Matt Lyles ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.

In this week’s episode of the SIMPLE brand podcast, I talk with Nick Webb, author of One Step Ahead: How To Dominate Your Market With Innovation Leadership!

Nick is a world-renowned Strategist, Futurist, Bestselling Author, and one of the top keynote speakers in the world.

Nick was on the SIMPLE brand podcast back in episode 74 talking about What Customers Hate.

This time he’s back to talk about lessons from his latest book - One Step Ahead: How To Dominate Your Market With Innovation Leadership.

In today’s hypercompetitive environment, the difference between winning and losing really isn’t that big of a gap. It’s actually pretty small. It’s like a race, where the fastest runner who crosses the finish line can be just One Step Ahead.

Some of the topics we discuss include:

  • How to stay one step ahead in your leadership
  • Why your individual leadership is important in setting your team’s pace
  • Why surveys and promoter scores are worth very little
  • The correlation between a brand’s Glassdoor ratings and Yelp and Google ratings
  • The three things your employees need from you and your organization
  • Taking action from employee feedback builds your credibility
  • Any customer experience initiative must be tied with an employee experience initiative
  • The four behaviors that help leaders stay one step ahead

RESOURCES FROM THIS EPISODE:

SIMPLE brand episode #74 - Nick Webb - What Customers Hate

Nick’s Consulting site - Leader Logic

Nick’s speaking site

Nick’s book - One Step Ahead: How To Dominate Your Market With Innovation Leadership

Nick’s book - What Customers Hate: Drive Fast and Scalable Growth by Eliminating the Things that Drive Away Business

  continue reading

139 episodes

Artwork
iconPartager
 
Manage episode 356684553 series 2736749
Contenu fourni par Matt Lyles. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par Matt Lyles ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.

In this week’s episode of the SIMPLE brand podcast, I talk with Nick Webb, author of One Step Ahead: How To Dominate Your Market With Innovation Leadership!

Nick is a world-renowned Strategist, Futurist, Bestselling Author, and one of the top keynote speakers in the world.

Nick was on the SIMPLE brand podcast back in episode 74 talking about What Customers Hate.

This time he’s back to talk about lessons from his latest book - One Step Ahead: How To Dominate Your Market With Innovation Leadership.

In today’s hypercompetitive environment, the difference between winning and losing really isn’t that big of a gap. It’s actually pretty small. It’s like a race, where the fastest runner who crosses the finish line can be just One Step Ahead.

Some of the topics we discuss include:

  • How to stay one step ahead in your leadership
  • Why your individual leadership is important in setting your team’s pace
  • Why surveys and promoter scores are worth very little
  • The correlation between a brand’s Glassdoor ratings and Yelp and Google ratings
  • The three things your employees need from you and your organization
  • Taking action from employee feedback builds your credibility
  • Any customer experience initiative must be tied with an employee experience initiative
  • The four behaviors that help leaders stay one step ahead

RESOURCES FROM THIS EPISODE:

SIMPLE brand episode #74 - Nick Webb - What Customers Hate

Nick’s Consulting site - Leader Logic

Nick’s speaking site

Nick’s book - One Step Ahead: How To Dominate Your Market With Innovation Leadership

Nick’s book - What Customers Hate: Drive Fast and Scalable Growth by Eliminating the Things that Drive Away Business

  continue reading

139 episodes

Tous les épisodes

×
 
Loading …

Bienvenue sur Lecteur FM!

Lecteur FM recherche sur Internet des podcasts de haute qualité que vous pourrez apprécier dès maintenant. C'est la meilleure application de podcast et fonctionne sur Android, iPhone et le Web. Inscrivez-vous pour synchroniser les abonnements sur tous les appareils.

 

Guide de référence rapide