Mettez-vous hors ligne avec l'application Player FM !
From the Vault: Dan Gingiss - The Experience Maker: How to Create Remarkable Experiences That Your Customers Can’t Wait to Share
Manage episode 349082813 series 2736749
This week's episode features a "from the vault" discussion with Dan Gingiss.
Dan’s an international keynote speaker and customer experience coach who believes that a remarkable customer experience is your best marketing strategy. He’s had a 20-year professional career where he’s held leadership positions at McDonald’s, Discover and Humana. He also hosts the Experience This! Show podcast and The Experience Maker Show.
And Dan is the author of The Experience Maker: How To Create Remarkable Experiences That Your Customers Can’t Wait To Share.
In The Experience Maker, Dan teaches us how to focus on and create a customer experience that will actually retain customers so we can focus more on them than having to spend time, money and resources on constantly trying to gain new customers.
RESOURCES FROM THIS EPISODE
139 episodes
Manage episode 349082813 series 2736749
This week's episode features a "from the vault" discussion with Dan Gingiss.
Dan’s an international keynote speaker and customer experience coach who believes that a remarkable customer experience is your best marketing strategy. He’s had a 20-year professional career where he’s held leadership positions at McDonald’s, Discover and Humana. He also hosts the Experience This! Show podcast and The Experience Maker Show.
And Dan is the author of The Experience Maker: How To Create Remarkable Experiences That Your Customers Can’t Wait To Share.
In The Experience Maker, Dan teaches us how to focus on and create a customer experience that will actually retain customers so we can focus more on them than having to spend time, money and resources on constantly trying to gain new customers.
RESOURCES FROM THIS EPISODE
139 episodes
Tous les épisodes
×Bienvenue sur Lecteur FM!
Lecteur FM recherche sur Internet des podcasts de haute qualité que vous pourrez apprécier dès maintenant. C'est la meilleure application de podcast et fonctionne sur Android, iPhone et le Web. Inscrivez-vous pour synchroniser les abonnements sur tous les appareils.