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001 Managing Through Growing Pains with RT Custer
Manage episode 239052730 series 2523625
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“The thing that you said that immediately hooked me was, ‘We don’t sell timepieces, we sell conversation pieces.’” (02:36)
“If I say one thing in the sales process to a customer and then something else happens, right, wrong or indifferent, that was not the expectation of the customer.” (11:56)
“I’m three steps ahead. My brain thinks five years from now. Like, I am already running a watch company that has five hundred employees and is running a massive manufacturing company with fifty machines and financing isn’t an issue.” (12:44)
“What I’ve learned about entrepreneurs is that, one way or the other, they always get where they’re going to go. It just never goes the way they say.” (14:38)
“Vortic Watch Company salvages and restores antique American pocket watches and turns them into one of a kind wrist watches. That’s what we do. It’s a very niche thing.” (18:24)
“It’s fascinating that whole communication side. The root of it is setting the right expectation, but at the same time it tears me apart because if I could do it all, if I could clone myself, I would send the customers an update every seven days.” (22:29
“On Kickstarter, if you hit the goal that’s a really good thing and that means the product’s going to get made. But, ya know, that doesn’t necessarily mean that’s enough money to make the product.” (29:35)
“Failing slow is the worst.” (33:50)
“I get reenergized by hearing about other people’s businesses and especially by helping other people and helping other entrepreneurs specifically.” (38:11)
“Everyone knows someone that likes watches.” (44:04)
LINKS MENTIONED
Chris’ LinkedIn – https://www.linkedin.com/in/chrisjsnook/
RT’s LinkedIn – https://www.linkedin.com/in/rtcuster/
RT’s Instagram – @rtcuster https://www.instagram.com/rtcuster/
Vortic Watch Company’s Website – https://vorticwatches.com/
Vortic Watch Instagram – @vorticwatches https://www.instagram.com/vorticwatches/
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