MRM Episode 97 - Rocio Luna

Mastering Risk Management Podcast

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Whilst the legislation is likely different in jurisdictions across the world, the requirements to prevent harm to employees is universal. And when things do go wrong and an employee is injured, there is an onus on the employer to help the person recover and get back to their previous lifestyle as soon as possible - including their job role.
Sometimes it proves fairly challenging, and this is where my guest for this episode comes to the fore. Rocio Luna is a seasoned commercial insurance producer with a specialised focus on the construction and staffing industries.
At Insurax, Rocio leverages her vast experience in managing workers' compensation claims, particularly within the stringent regulatory landscapes of California, Arizona, Texas, Washington, Nevada, and New York. She is well-versed in dealing with high Experience Modification Rates (EMRs), helping businesses struggling with frequent workers' compensation claims, general liability, auto, and employment practices issues.
Rocio's approach is deeply rooted in risk management. She provides tailored risk management programs aimed at reducing premiums for businesses with 25 or more employees, primarily targeting contractors and staffing agencies. Her expertise in cumulative trauma claims and state-specific workers' compensation laws has led to significant cost savings for her clients.
Rocio is not just an insurance provider; she positions herself as a strategic partner, bridging the gap between employers, insurance carriers, and the often-misunderstood workers' compensation system.
Whilst the laws vary, the principles Rocio shares in this discussion can be applied in almost any setting.
Enjoy the episode!

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Thanks for listening to the show and please keep your guest suggestions coming!