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Scale With Speed Podcast - "Having Tough Conversations" Episode 04
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SWS Podcast – episode #4 – “Having tough conversation”
Having tough conversations talking points:
We are scared of our employees. We don’t want to lose them, because we need their revenue so we don’t have tough conversations. What a mistake.
Examples of when you need to have a tough conversation
- Employee performance is below expectations
- They are getting fired
- They are “bothering” another employee
- They client isn’t happy with their service
- They smell like BOOZE
- They don’t dress well enough
JUDGE AND MATT TO TELL STORIES OF: – how they have tough conversations:
Matt – when he fired Larry
YOUR MONDAY MOMENT - 5 Tips to “set expectations” starting on Monday
- Set clear expectations for everyone – THIS IS HOW WE DO IT HERE
- Use your core values as the foundation for the tough conversations
- Praise in public…problem in private
- Have back up data to support your position
- Give them another chance. But make sure you get a “ROGER THAT.”
Learn more about:
Burn the Ships Business Bootcamps – www.burntheships.com
Matt’s books: You Need More Money https://www.amazon.com/You-Need-More-Money-Financial/dp/0735216983/ref=sr_1_2?crid=27NFQ3LB60DPZ&dchild=1&keywords=you+need+more+money+matt+manero&qid=1597943999&sprefix=you+need+more+money%2Caps%2C164&sr=8-2
Judges books: Scale with Speed https://www.amazon.com/Scale-Speed-Formula-Massive-Marketplace/dp/1642791407/ref=sr_1_1?dchild=1&keywords=scale+with+speed+judge&qid=1597944028&s=books&sr=1-1
Money Sheet https://www.amazon.com/Money-Sheet-Financial-Strategy-Management/dp/B08B6GPZ8R/ref=sr_1_2?dchild=1&keywords=money+sheet+judge+graham&qid=1597944095&sr=8-2
Watch the Scale With Speed Podcast Videos recorded live in-studio! Here: https://commercialfleetfinancing.com/scale-with-speed-podcast/
Subscribe to our YouTube Channel: https://www.youtube.com/playlist?list=PLtVSl1VywZx-1UI51G9_FhHDb59MdzNoM
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