LYCEUM: The Stickiness That You Want! - with Crista Durand
Manage episode 434590403 series 3248131
Crista Durand invites you to hear how she turned around the hospital she runs in Rhode Island by changing and personally pushing their new culture. You'll learn that organizational trust is the key tenet to cultural transformation, recognition platforms matter to staff/teams, and action/responsiveness is what physicians and staff want and respect.
20 episodes