The Post Office Scandal: A failure of leadership
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Here in the UK many of you will now be aware of what some call the largest miscarriage of justice in British legal history, the Post Office Scandal. Since the early 2000s Hundreds of postmasters and mistresses were wrongfully prosecuted for fraud and theft when in fact it was all due to a faulty IT system named Horizon. Some have had their convictions overturned, but for many more the long road to justice continues, and in the meantime it has left thousands of lives ruined.
In today's episode we explore the state of leadership across both Fujitsu and The Post Office itself. Questioning what led leaders to deny problems, or in many cases to simply hide and obfuscate the truth. We cover everything from leadership culture, to ethics and we ask what would have happened if leaders had demonstrated Agile leadership characteristics instead?
We hope you enjoy listening, and don't forget to like, subscribe and share the episode!
Finally, if you've listened to the episode, here are some of the resources we reference:
[1] A special report on the entire scandal from 'Private Eye'
[2] The BBC Panaroma documentary, The Post Office Scandal
[3] HBR article on Ethical Leadership
[4] Thinking Fast and Slow by Daniel Kahneman
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32 episodes