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Assumptions: the mother of all f*** ups
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What happens when you make assumptions about what your employees are capable of? what impact does that have on their performance?
We delve into two relatively unknown psychological principles that underly this assumptive approach. And if you're a leader, we'll be exploring what it means if you're in a line management role.
As always, if you've listened to the episode, here are some of the resources we reference:
[1] YouTube: Assume That I Can | Global World Down Syndrome Day 2024
[2] The Golem Effect
[3] The Pygmalion Effect
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