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Episode 11: Employee Engagement with Anthony Colvin
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Welcome back to Leadership Trademarked, the podcast for leaders by leaders. In this exciting new series, we dive deep into the vital topic of Employee Engagement. Why is it essential? How do we measure it? What are the strategies top leaders use to keep their teams motivated and connected to the mission?
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In this episode, we sit down with Anthony Colvin, Manager at the renowned Toronto restaurant Kasa Moto, to explore how employee engagement is a key factor in achieving success. Anthony shares his hands-on approach to keeping both staff and customers satisfied and loyal, illustrating the ripple effect of engaged employees on customer service—whether those customers are guests, constituents, patients, or members.
This series follows a year-long exploration of leadership journeys across various industries, where we discussed the future of work, bottom-up leadership, dealing with uncertainty, and effective communication. These conversations revealed a common thread: the crucial role employee engagement plays in meeting organizational goals.
Join us as we continue to bring fresh insights and real-world strategies to help you cultivate a workplace where engagement thrives.
Tune in now and learn how taking care of your employees can ensure they take care of your customers!
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