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Contenu fourni par DAC. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par DAC ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.
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CX, customer reviews, and 50 cases of beer: A chat with Jay Baer
Manage episode 286457039 series 2799884
Contenu fourni par DAC. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par DAC ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.
Keynote speaker, best-selling author, advisor to 36 of the Fortune 500, seventh generation entrepreneur, certified barbecue judge, divorce statistician, reformed domain squatter... Jay Baer has seen and done it all, and now he's Inside the Funnel's first ever guest! Join Jenna, Dan, and Nasser as they gleefully pick Jay's brain to reveal priceless insights into customer experience (CX), including:
- Kansas barbecue vs. Texas barbecue
- Why do 70% of CX initiatives fail?
- How online reviews have become the dominant force of our age
- Quick, clear, and kind: The three levers of CX
- 600 haircuts, 600 questions
- Delta Airlines and the coveted customer experience
LINKS: www.dacgroup.com | www.jaybaer.com | ATTRIBUTIONS: "radio band.wav" by Paper Jam of Freesound.org
19 episodes
Partager
Manage episode 286457039 series 2799884
Contenu fourni par DAC. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par DAC ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.
Keynote speaker, best-selling author, advisor to 36 of the Fortune 500, seventh generation entrepreneur, certified barbecue judge, divorce statistician, reformed domain squatter... Jay Baer has seen and done it all, and now he's Inside the Funnel's first ever guest! Join Jenna, Dan, and Nasser as they gleefully pick Jay's brain to reveal priceless insights into customer experience (CX), including:
- Kansas barbecue vs. Texas barbecue
- Why do 70% of CX initiatives fail?
- How online reviews have become the dominant force of our age
- Quick, clear, and kind: The three levers of CX
- 600 haircuts, 600 questions
- Delta Airlines and the coveted customer experience
LINKS: www.dacgroup.com | www.jaybaer.com | ATTRIBUTIONS: "radio band.wav" by Paper Jam of Freesound.org
19 episodes
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continue reading
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Find distressed properties for pennies on the dollar and turn them for huge profits!
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continue reading
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Mettez-vous hors ligne avec l'application Player FM !
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