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Effective Marketing and Operations in Home Care, Looking forward to 2025
Manage episode 458424241 series 2285791
Join us in our final Mastery Circle of 2024 where we share holiday greetings and prep for Christmas. Valerie VanBooven from Approved Senior Network kicks off with housekeeping notes, emphasizing the importance of muting lines to reduce background noise and encourages sharing stories and tips. We also discuss the significant topics of caregiver quality, operations, and experiences from Dawn Fiala and Annette Ziegler. Learn about operational efficiencies and effective documentation to enhance compliance and service quality. Discover creative leave-behind ideas for January and February to engage caregivers and referral sources. Finally, don't miss the announcement—the upcoming Mastery Circle meetings will now be held on Wednesdays starting January 15th!
00:00 Introduction and Holiday Greetings
00:38 Housekeeping and Participation Guidelines
01:43 Team Introductions
03:53 Accessing Past Meetings and Resources
06:52 Important Announcement: Schedule Change
08:24 Reviewing Yearly Performance Metrics
10:09 Compliance and Quality Improvement
24:37 Operational Efficiency Tips
26:49 Handling Quick Starts and Staffing Challenges
28:28 Effective Communication with Clients and Caregivers
31:12 Setting and Achieving Scheduling Goals
32:43 Daily Check-ins and Micro-Management Strategies
35:58 Utilizing Technology and Building Relationships
40:54 Marketing Strategies and Leave Behinds
43:10 Creative Leave Behind Ideas for January and February
48:48 Engaging Referral Sources and Caregivers
50:10 Final Thoughts and Announcements
Continuum Mastery Circle Intro
Visit our website at https://asnhomecaremarketing.com
Get Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev
Chapitres
1. Master Circle Announcement (00:00:00)
2. Monitoring Care Standards and Quality Assurance (00:12:45)
3. Efficient Home Care Operations and Documentation (00:21:50)
4. Daily Scheduling Efficiency and Caregiver Communication (00:33:12)
5. Marketing Strategies for Home Care (00:41:23)
445 episodes
Effective Marketing and Operations in Home Care, Looking forward to 2025
Home Care Marketing & Sales Mastery by Approved Senior Network®
Manage episode 458424241 series 2285791
Join us in our final Mastery Circle of 2024 where we share holiday greetings and prep for Christmas. Valerie VanBooven from Approved Senior Network kicks off with housekeeping notes, emphasizing the importance of muting lines to reduce background noise and encourages sharing stories and tips. We also discuss the significant topics of caregiver quality, operations, and experiences from Dawn Fiala and Annette Ziegler. Learn about operational efficiencies and effective documentation to enhance compliance and service quality. Discover creative leave-behind ideas for January and February to engage caregivers and referral sources. Finally, don't miss the announcement—the upcoming Mastery Circle meetings will now be held on Wednesdays starting January 15th!
00:00 Introduction and Holiday Greetings
00:38 Housekeeping and Participation Guidelines
01:43 Team Introductions
03:53 Accessing Past Meetings and Resources
06:52 Important Announcement: Schedule Change
08:24 Reviewing Yearly Performance Metrics
10:09 Compliance and Quality Improvement
24:37 Operational Efficiency Tips
26:49 Handling Quick Starts and Staffing Challenges
28:28 Effective Communication with Clients and Caregivers
31:12 Setting and Achieving Scheduling Goals
32:43 Daily Check-ins and Micro-Management Strategies
35:58 Utilizing Technology and Building Relationships
40:54 Marketing Strategies and Leave Behinds
43:10 Creative Leave Behind Ideas for January and February
48:48 Engaging Referral Sources and Caregivers
50:10 Final Thoughts and Announcements
Continuum Mastery Circle Intro
Visit our website at https://asnhomecaremarketing.com
Get Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev
Chapitres
1. Master Circle Announcement (00:00:00)
2. Monitoring Care Standards and Quality Assurance (00:12:45)
3. Efficient Home Care Operations and Documentation (00:21:50)
4. Daily Scheduling Efficiency and Caregiver Communication (00:33:12)
5. Marketing Strategies for Home Care (00:41:23)
445 episodes
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