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Dr. Eric Dickson on Lean Management in a Crisis (The Covid Pandemic)

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Manage episode 316565752 series 2914311
Contenu fourni par Value Capture. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par Value Capture ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.

CEO of UMass Memorial Health

Show page: https://www.valuecapturellc.com/he59

Welcome to Episode #59 of Habitual Excellence, presented by Value Capture.

Joining us again today is Eric W. Dickson MD, MHCM, FACEP, a returning guest. He is President and Chief Executive Officer at UMass Memorial Health. He was previously a guest in Episode #11, released in July 2020, earlier in the pandemic.

In today's episode, follows up on our earlier discussion about their commitment to "no furloughs and no layoffs" and how that "might have been the best decision we made" during the pandemic, as Eric said.

Host Mark Graban also asks Eric questions and discusses topics including:

  • Going through almost two years of this now, what have you learned about “Lean management in a crisis?”
  • Lessons Learned? — Developing people during a crisis?
  • A culture of Respect for People
  • Staff now are exhausted -- how can we recover?
  • When you talk about principles and values, including safety and respect, how did you handle the vaccine mandate?
  • The role of a leader — Your role as the CEO during this?
  continue reading

104 episodes

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iconPartager
 
Manage episode 316565752 series 2914311
Contenu fourni par Value Capture. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par Value Capture ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.

CEO of UMass Memorial Health

Show page: https://www.valuecapturellc.com/he59

Welcome to Episode #59 of Habitual Excellence, presented by Value Capture.

Joining us again today is Eric W. Dickson MD, MHCM, FACEP, a returning guest. He is President and Chief Executive Officer at UMass Memorial Health. He was previously a guest in Episode #11, released in July 2020, earlier in the pandemic.

In today's episode, follows up on our earlier discussion about their commitment to "no furloughs and no layoffs" and how that "might have been the best decision we made" during the pandemic, as Eric said.

Host Mark Graban also asks Eric questions and discusses topics including:

  • Going through almost two years of this now, what have you learned about “Lean management in a crisis?”
  • Lessons Learned? — Developing people during a crisis?
  • A culture of Respect for People
  • Staff now are exhausted -- how can we recover?
  • When you talk about principles and values, including safety and respect, how did you handle the vaccine mandate?
  • The role of a leader — Your role as the CEO during this?
  continue reading

104 episodes

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