What Does Good Healthcare Consulting Look Like?

Faces of Digital Health

In healthcare, consultants are present more often than we might realise: they work with healthcare providers to improve clinical efficiency, manage costs, implement new technologies, or streamline administrative processes. They can help with regulatory compliance, help insurance companies design new poducts, governments hire them to help with policy development, program evaluation, and implementation of new regulations.

In this episode we take a look under the hood of consultancy work, where governments make biggest mistakes and how consultants approach problem-solving.

Mehdi Khaled is Internal Medicine Doctor and Fortune 50 Health Tech Executive, with over 25 years of international experience. He has helped shaping many large-scale, transformative digital health projects across four continents and within 40 health systems. As a Managing Partner at Seha, he specializes in developing and executing cutting-edge health and digital health strategies, with a strong emphasis on the meaningful use of data to drive health system improvements.

www.facesofdigitalhealth.com

Newsletter: https://fodh.substack.com/

Topics covered:

00:04 - The Role of Consultants in Healthcare

00:06 - Challenges of Accountability

00:08 - Core Principles for Healthcare

00:10 - Singapore’s Healthcare Success

00:12 - Implementing Technology in Healthcare

00:14 - The Balance Between Technology and Clinical Needs

00:16 - The Importance of Clinical Engagement

00:18 - Managing Technology in Healthcare

Exploration of the concept of "management debt," where poor decision-making leads to the accumulation of ineffective technologies.

00:20 - Cultural Differences in Healthcare

00:22 - Bridging the Knowledge Gap in Digital Health

00:24 - Case Studies and Real-World Examples

00:26 - The Need for Long-Term Vision

00:28 - Lessons from Singapore and Catalonia

00:30 - Technology-Driven Change in Healthcare

00:32 - Overcoming Barriers to Innovation

00:34 - The Future of Digital Health

00:36 - Building Local Capacity

00:38 - Avoiding Dependency on Consultants

00:40 - Final Thoughts on Healthcare Consulting