Generational Trauma and Trust in Healthcare

dental-ish by browngirlrdh

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In this final episode of Season 3 of Dentalish, I had the pleasure of speaking with Arica Davis-Clark, a practice manager for a Dental Service Organization (DSO). We dove into the challenges and rewards of managing a dental practice, especially in the context of the post-COVID landscape. Erica shared her journey from the finance industry to dental management, highlighting the importance of advocating for both patients and staff in a high-pressure environment.

We discussed the evolving landscape of dental hygiene, including the shorter career lifespan of hygienists and the need for flexibility in work schedules. Erica emphasized the significance of representation in the dental field, particularly for Black professionals, and how having leaders who understand the community can foster trust and comfort among patients.

Throughout our conversation, we touched on the importance of communication between hygienists and dentists, stressing that both roles must work together to create a harmonious practice. Erica shared valuable insights on mentorship, the necessity of asking questions, and the importance of advocating for oneself in the workplace.

As we wrapped up, Erica encouraged listeners to never settle for less than they deserve and to continue pushing for better opportunities within the dental industry. This episode was a rich discussion filled with practical advice and inspiration for anyone in the dental field, especially those looking to transition into practice management. Thank you for joining us this season, and I hope you found this episode as enlightening as I did!

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Chapitres

1. Solo Season Wrap-Up (00:00:00)

2. Navigating Leadership in Dental Management (00:06:11)

3. Generational Trauma in Healthcare (00:15:24)

4. Navigating Dental Practice Management (00:22:06)