Did Klarna Really Automate 700 Jobs With AI? — With Sebastian Siemiatkowski

Big Technology Podcast

Contenu fourni par Alex Kantrowitz. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par Alex Kantrowitz ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.

3M ago 58:09

MP3•Maison d'episode

Sebastian Siemiatkowski is the CEO and co-founder of Klarna. Siemiatkowski joins Big Technology Podcast to discuss the company's aggressive efforts to implement AI across its operation, including in customer service where it says the technology is now doing the work of 700 people. We also discuss how Klarna is using generative AI in marketing, and whether it can do the work of strategists or simply discreet tasks. Stay tuned for the second half where we discuss how Klarna is using ChatGPT enterprise, the company's roller coaster ride amid big market swings, and whether the company plans to continue to grow its workforce in the age of AI.

---

Enjoying Big Technology Podcast? Please rate us five stars ⭐⭐⭐⭐⭐ in your podcast app of choice.

For weekly updates on the show, sign up for the pod newsletter on LinkedIn: https://www.linkedin.com/newsletters/6901970121829801984/

Want a discount for Big Technology on Substack? Here’s 40% off for the first year: https://tinyurl.com/bigtechnology

Questions? Feedback? Write to: bigtechnologypodcast@gmail.com

339 episodes

#Science #MBA #Trading #Business News #Society #Politics #Religion #Entrepreneur #News Talk #Business #News #Social Sciences #Marketing #Tech News #Government #Philosophy #Alex Kantrowitz #Tech