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How Co-ops Are Meeting Evolving Member Expectations
Manage episode 341990559 series 2446966
The advent of more engaged and empowered consumer-members is driving broad changes in the way electric co-ops do business and how they communicate about the services they offer. Hear from two co-op leaders who work closely with the co-ops in their states to help them keep up with member expectations: Nelle Hotchkiss of North Carolina’s Electric Cooperatives and Lisa Johnson of Seminole Electric Cooperative in Florida.
74 episodes
Manage episode 341990559 series 2446966
The advent of more engaged and empowered consumer-members is driving broad changes in the way electric co-ops do business and how they communicate about the services they offer. Hear from two co-op leaders who work closely with the co-ops in their states to help them keep up with member expectations: Nelle Hotchkiss of North Carolina’s Electric Cooperatives and Lisa Johnson of Seminole Electric Cooperative in Florida.
74 episodes
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