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New Process Podcast

Mirko Kloppenburg

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Mirko Kloppenburg from NewProcessLab.com shares all the learnings and insights of his journey to rethink processes so that you can apply industry-proven BPM tools, methods, and best practices to manage, improve, and innovate your processes. Learn how to use the human-centric New Process approach - a symbiosis of New Work and Business Process Management - to push your business process or even the Management System of your organization to the next level and to inspire people for processes. Mir ...
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Real ABM is a podcast series for B2B marketing professionals who are looking to use ABM strategies to drive revenue. In each episode, we cover specific ABM plays and remove the b.s., fluff, and vendor subliminal messages. By tuning into the ABM Series, you’ll learn how to develop a custom ABM strategy, implement specific ABM tactics and stand out as a marketer by generating revenue for your company.
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Looking to explore the intersection of AI and journalism? Influential thought leaders in the industry join data scientist and media entrepreneur, Nikita Roy, each week to explore what's next with AI and its implications for the media landscape. In each episode, industry experts discuss how automated newsrooms have the potential to change journalism and uncover opportunities to optimize workflows and increase efficiency without compromising journalistic integrity. Hosted on Acast. See acast.c ...
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Welcome to the State of Identity, the leading podcast in the digital identity industry! Host Cameron D’Ambrosi, and the team at Liminal, invite you to join an enlightening and engaging conversation about digital identity, its technologies, and the ever-evolving paradigms that shape our world today. Through candid discussions with the industry’s greatest minds, Liminal explores the most pressing topics in digital identity, cybersecurity, and Fintech, from cutting-edge technologies and innovat ...
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Ritvvij Parrikh, Senior Director of Product at Times of India, joins host Nikita Roy to discuss how AI-powered personalization is transforming news distribution and why newsrooms need to rethink their approach to revenue optimization. Parrikh, who leads product development at India's largest English-language news organization, discusses their innov…
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#056 Let's talk about interactive management systems and why it should be given more attention. In this episode I'm talking to Carsten Behrens about interactive management systems and why they can be a real game changer for employee engagement instead of centralized BPM systems. We also delve into the world of Q.Wiki and what has happened since the…
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Martin Schori, Deputy Managing Editor and Associate Publisher at Aftonbladet, joins host Nikita Roy to discuss how Sweden’s largest newsroom built an AI hub, developing a wide range of innovative editorial tools, including a suite of AI-powered tools for the newsroom and a chatbot for the EU elections. As the Program Lead for the AI Hub, Schori sha…
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#055 Just two BPM nerds talking about nerdy BPM stuff In this episode, I'm talking to Martin Holling again. We discuss about current BPM topics such as the implementation of AI, what's happened at KEMNA BAU since our last conversation over a year ago, which tools have made which improvements, which human-centric methods we've come across recently, …
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In this special episode of Newsroom Robots, host Nikita Roy steps into the spotlight to answer your pressing questions about AI. Recorded during a session with the Online News Association (ONA), this episode covers a range of topics, from ethical considerations in AI-generated content to practical tools that can elevate your work. AI Tools Mentione…
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#054 Let’s get from doing to thinking! In this episode, I'm talking to Martin Hochreiter and Tobias Zucali, the founders of “mkrz lab” that gets people to think with their hands. Their focus is on prototyping to discover new solutions and improve processes in teams and organizations through their methodology and hands-on activities. We discover som…
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Rep. Anna Eshoo (D-Calif.), co-chair of the U.S. Congressional AI Caucus and one of Time magazine's 100 most influential people in AI, shares her perspective on the opportunities and risks of AI with host Nikita Roy. With over three decades of experience in the U.S. House of Representatives representing parts of Silicon Valley, Rep. Eshoo has been …
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Natali Helberger, Professor of Law and Digital Technology at the University of Amsterdam, joins host Nikita Roy to explore the complex ethical landscape of AI in journalism. In this conversation, they discuss everything from recommendation algorithms and filter bubbles to the EU AI Act and the future of responsible AI adoption in media. Recognized …
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#053 Let’s find out what a Process Culture is and how to develop a good Process Culture in your organization In this episode, I'm talking to Amelie Langenstein about Process Culture. Having just completed her master's thesis on the subject, Amelie shares her in-depth knowledge with us. We explore what Process or BPM Culture is and what a model for …
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Garance Burke, a global investigative journalist at the Associated Press, joins host Nikita Roy to discuss the crucial role of journalism in holding AI systems accountable and the challenges reporters face in covering this complex topic. Burke, a global investigative journalist with The Associated Press, has been at the forefront of investigating t…
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Ole Reissmann, Director of AI at Der Spiegel, joins host Nikita Roy to discuss how the legacy German news organization is harnessing AI to enhance their journalism and streamline newsroom workflows. The episode explores Der Spiegel's initiatives to integrate AI into various aspects of its operations, from automating routine tasks like SEO title gen…
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#052 Let's recap New Process after 2 years and give an outlook on the upcoming episodes. Intro: In this solo episode, I’m reflecting on the current State of New Process in 2024 after two years of the New Process Podcast. So much has happened in that time, and there have been fascinating episodes that have made the New Process Lifecycle more complet…
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Jaemark Tordecilla, Nieman Fellow at Harvard University, joins host Nikita Roy to discuss the potential of using custom GPTs for journalistic purposes. Jaemark is the former editor-in-chief and senior assistant vice president of News and Public Affairs at GMA News, the Philippines' leading digital news organization. For the past year as a Nieman Fe…
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Adrian Gill, the founder and CEO of Ad Hoc Industries and the former creative director of the Harvard Innovation Labs, joins host Nikita Roy to explore the transformative impact of AI, especially image generation tools, on the creative design industry. Gill brings a wealth of knowledge in creative direction, strategy, and brand management from his …
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In this episode of State of Identity, host Cameron D’Ambrosi is joined by Diego Asenjo, CEO & Co-Founder of Mesh, for an in-depth discussion on the evolving challenges and breakthroughs in business identity verification. Discover how Mesh navigates the complexities of establishing business legitimacy and broadens the scope of Business and Entity Ve…
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#051 Let’s have a look at the road to process orientation at a big organization like Lufthansa Technik In this episode, I’m talking to Lars Müller. Lars is one of the most advanced and well-experienced Process Architects I have ever met. He shares the journey of Lufthansa Technik's procurement processes and how they have evolved over the years. The…
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Mattia Peretti, former manager of Journalism AI at the London School of Economics and current Knight Fellow at the International Center for Journalists, joins host Nikita Roy to share insights on balancing AI innovation with journalistic integrity. The episode explores an AI literacy initiative at Internews, which created a platform for knowledge e…
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#050 Answering this question on multiple levels live at the New Process Conference. In this episode, I'm talking to Michael Bögle about the question “Why are we here?”. It's a super special episode because it's not only the 50th episode of the New Process Podcast, but also the first live podcast recorded at the New Process Conference! We take a loo…
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In this episode of State of Identity, host Cameron D’Ambrosi welcomes Alex Bovee, co-founder and CEO of ConductorOne to explore the evolving challenges and solutions in the digital identity space. Learn what’s driving the rise of identity-based security risks and how ConductorOne is tackling these issues through centralized identity governance and …
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#049 Let's explore Bonitasoft's approach to revolutionizing process automation. In this episode, I’m talking to Charles Souillard, CEO and Co-Founder of Bonitasoft. It’s a BPM tool with a focus on flexibility and user engagement in process automation. We describe its core features, including visual process modeling and analytics, designed for a wid…
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In this episode of State of Identity, host Cameron D’Ambrosi welcomes Uku Tomikas, CEO of Messente Communications, for an in-depth discussion on the role of mobile communications within the digital identity landscape. Discover how mobile devices became central to our digital lives as literal authenticators and symbolic representations of our identi…
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Florent Daudens, the outgoing Director of Newsgathering and Deployment at Canada's National Public Broadcaster, Radio-Canada, joins Nikita Roy to share how he led AI literacy initiatives in their newsroom. In his role, Florent focused on enhancing the news department with AI as well as managing operations across national, parliamentary, and foreign…
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In this episode of State of Identity, host Cameron D’Ambrosi welcomes Greg Leighton, Vice Chair of the Privacy and Incident Response Team at Polsinelli, for a deep dive into the evolving landscape of data privacy and security. Discover how technology’s rapid advancement outpaces legal frameworks, prompting novel challenges for businesses and legal …
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#048 Let's consider the different generations in terms of processes. In this episode, I'm talking to Leona Holzbecher about how different generations influence change and transformation. We take a deep dive into the categorization of the different generations and look for stereotypical characteristics that can lead to conflict. How can this diversi…
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In this episode of State of Identity, host Cameron D’Ambrosi welcomes back Reed McGinley-Stempel, co-founder and CEO of Stytch, for a deep dive into the evolving world of passwordless authentication. Discover what’s driving adoption, how Stytch's customers navigate this transition, and expert predictions for the future of digital security. Find out…
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Ezra Eeman, the Director of Strategy & Innovation at the Dutch Public Broadcaster NPO joins Nikita Roy to discuss NPO's AI strategy, revealing the complexities of navigating this frontier within a decentralized network of 13 broadcasters. From leveraging AI for accessibility and efficiency to cautious experiments with synthetic voices and avatars, …
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#047 Let’s find out how the tool ShiftX with a human-centric approach and its own notation can help to rethink processes! In this episode I'm talking to Eigil Sagafos about the BPM tool ShiftX that he and his colleagues are developing. Eigil explains what the ShiftX philosophy is and what it looks like. He points out why it has a completely unique …
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Join us on the State of Identity Podcast with host Cameron D’Ambrosi and special guest Dr. Tina Srivastava, Co-founder of Badge. We’ll explore Dr. Srivastava's journey from MIT and national defense to pioneering Badge, a solution that offers on-demand authentication for any application on any device without storing identity credentials. Discover wh…
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Craig Newmark, internet pioneer and founder of Craigslist, joins Nikita Roy to talk about the past, present, and future of AI. Craig is a visionary whose profound contributions have shaped the landscape of digital platforms and supported the pillars of journalism. As the founder of Craigslist, he revolutionized the classified ads sector and transfo…
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#046 Let’s focus on the human-centric aspect (again)! In this episode, it's all about getting human-centric. I’m talking to Julia von Winterfeldt about the power of human connection and the principles and methods she uses to unlock it. We also discuss how to discover and live one's purpose to increase satisfaction and self-efficacy. Of course, we c…
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From fine-tuning large language models, to discussing modular journalism, to developing an AI tool to help track misinformation, there’s a lot to unpack from this week’s conversation with Alessandro Alviani, the product lead for AI at Germany’s Ippen Digital. We build upon the first part of our conversation from last week, where Alessandro shared h…
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#045 Let's take a deep dive into the topic of digital mindset. In this episode, I'm talking to Julian Knorr about digital mindset and how to analyze and develop it. We take a look at the "mindset navigator" he invented with his company ONESTOPTRANSFORMATION AG. He explains how it works and the different ways to use it. Of course, we set in relation…
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Rather than AI replacing journalists, Alessandro Alviani believes editorial teams can leverage AI to enhance and augment their work. Formerly as the Editorial Director at the Microsoft News Hub, Alessandro experienced firsthand the consequences that replacing human editors with automated systems caused. Drawing from his experience he says that the …
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Jeff Jarvis joins Nikita Roy in the second part of his conversation to discuss how journalism business models will be affected by the rise of generative AI. In part one, Jarvis shared his thoughts on whether generative AI companies should be allowed to use news media's copyrighted content to train their AI models. Jarvis has been the director of th…
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In this State of Identity podcast episode, host Cameron D'Ambrosi chats with Dentity Founder and CEO Jeff Schwartz about his journey from Walt Disney Company to founding Dentity. Focused on decentralized and consumer-centric identity verification, Jeff shares insights from his automotive sector experience and the challenges of online identity verif…
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#044 Let’s hear what the creator of “BPM Skills - Hot or not” has to say about the outlook for 2024. In this episode, I'm talking to Zbigniew Misiak about his research work "BPM Skills - Hot or not" - a series he started 8 years ago to collect thoughts on BPM topics from BPM thought leaders, practitioners and people from academia about which BPM to…
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Jeff Jarvis joins Nikita Roy to discuss whether AI companies should be allowed to use news media's copyrighted content to train their models. Jarvis is a veteran journalist and professor who recently testified to the US Senate Judiciary Subcommittee on Privacy, Technology, and Law on AI and the Future of Journalism. He's been the director of the To…
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Aliya Itzkowitz and Sam Gould from FT Strategies join Nikita Roy to discuss the capabilities of multimodal AI and AI agents within the publishing industry. Discover further insights and practical examples of these technologies in the Newsroom Robots newsletter, featuring insights from host, Nikita Roy. Aliya is a Manager at FT Strategies where she …
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#043 Let’s find out how to get people excited about processes through branding and storytelling! In this episode, I'm speaking to Carolin Junge. We talk about her work at "oh boy!" and how she helps companies find their brand voice with helpful methods like storytelling. We're also going to dive deep into finding that excitement for brands and, of …
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Aliya Itzkowitz and Sam Gould from FT Strategies join Nikita Roy to discuss their AI Design Sprint that they used to help nearly 20 publishers identify and validate potential AI opportunities. Aliya is a Manager at FT Strategies where she has consulted over 30 publishers across Europe, Asia, Africa and North America. Her work focuses on the critica…
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Nina Brown and Jared Schroeder join Nikita Roy to break down the intellectual property implications of generative AI models and explore the legal implications of using generative AI in newsrooms. They examine the risks and liabilities associated with Generative AI outputs and historical legal precedents that could shape Generative AI regulations. N…
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Felicitas Carrique, Executive Director of the News Product Alliance joins Nikita Roy to discuss the key components of building a successful AI product strategy in newsrooms. She also discusses the role of AI in the product development process and offers insights on evaluating AI tools and vendors. As the Executive Director of the News Product Allia…
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#042 Let’s recap 2023 together and explore what the top topics for 2024 are. In this episode, I’m looking back on 2023 and provide an outlook on the top topics for the year 2024. Therefore, I’m not only sharing the results of the New Process Survey with your topics for 2024, I’m also exploring the topics of a number of BPM thought leaders. To do th…
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How does a newsroom leader spearhead AI innovation when AI still remains a buzzword to much of their staff? Louise Story joins Nikita Roy to highlight the opportunities AI presents for reporting, content creation, user experience, and personalization. Story also discusses the role of journalists in the AI era and the potential impact of generative …
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The latest State of Identity podcast, hosted by Cameron D’Ambrosi, is joined by John Baird, Founder & CEO of Vouched. Vouched specializes in leveraging computer vision and AI for identity verification solutions across various industries, focusing on the healthcare sector in this episode. The discussion highlights the growing complexity of healthcar…
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David Clinch, the Vice President of Partnership at Mather Economics and Managing Director at Media Growth Partners, joins Nikita Roy to discuss the critical choice between building or buying AI tools in newsrooms. With his extensive experience advising major publishers, David sheds light on how AI is reshaping newsroom strategies and the critical t…
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#041 Let's have a talk about Process Mining and the best ways to implement it in your organization. In this episode, I dive back into the world of Process Mining with Jean-Marc and explore the set-up at MANN+HUMMEL. We'll discover what sparked their interest in Process Mining and how they convinced top management to invest in this innovative techno…
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In this second part of the episode with Simon Willison, he shares how Datasette, the open-source data exploration and publishing tool he built, could help journalists perform data analysis with minimum technical expertise. He also shares some fun use cases of ChatGPT in his personal life. Simon, a former software architect at The Guardian and a JSK…
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Simon Willison, the creator of the open source data exploration and publishing tool Datasette, joins Nikita Roy to discuss the recent turmoil at Open AI and the new features unveiled at OpenAI’s first developer conference earlier this month.They discuss the security risks inherent in generative AI applications and explore the usefulness of small la…
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#040 Let's dive into the insights from the Hello.Beta Live event, featuring 7 dynamic mini-interviews exploring the forefront of New Work and Transformation. In this episode, we take a special journey through the Hello.Beta Live event, featuring seven interviews with fascinating people exploring new work and transformation. From the importance of b…
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