DEO’S Growth Secrets Podcast for Dental Organizations is for dental leaders who are seeking to build thriving dental organizations and have more profit, time, and impact. DEO Partner Emmet Scott hosts successful dental entrepreneurs, DSO leaders, and subject matter experts, from across the dental industry. Though the industry has more opportunities than ever, organizations and leaders have more questions than ever. DEO’S Growth Secrets Podcast is a space where dental industry leaders discuss ...
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JOTW currently features musicians worldwide (Ireland, UK, Japan, Austria, France, etc), with all different skill levels and at all different ages, ranging from 12 to 92 years old. Top horn players and other musicians who play in the bands of well-known artists such as Beyoncé, Bruno Mars, Lettuce, Snarky Puppy, Prince, Jill Scott, Preservation Brass Band, Bootsy Collins and more have joined in. This group continues to grow by hundreds each week. www.jamoftheweek.com Support this podcast: htt ...
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211: CEO Series: Is AI the Path to Dental Growth or Is It People
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Is AI the future of dental leadership—or just another tool? In this episode of our CEO Series, we sit down with Amol Nirgudkar, a tech innovator & CEO at Patient Prism, to explore his unique perspective on AI’s role in transforming dental practices and the world beyond. He shares insights into how AI can identify hidden challenges yet emphasizes th…
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210: How to Stop Losing Patients with a Membership Continuity Plan
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Are you losing 9 out of 10 uninsured patients and not sure why? In this episode, Jake Puhl, CEO of the DEO, talks with Paul Lowry, CEO & Co-Founder of Dental Menu, about a membership continuity plan that’s helping practices solve retention problems and boost profitability. They reveal shocking stats on patient retention and explain how a true membe…
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209: Cut Costs, Not Quality: Secrets from VOCO Experts
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Jake Puhl, CEO of the Dentist Entrepreneur Organization, hosts Gregor Connell, Director of Clinical Education, and Brian Curley, Director of Strategic Markets at VOCO America. They dive into the critical balance of cost and quality in dental supplies, exploring why "cheap" isn't always best. Greg shares insights from his 35 years in the field, offe…
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208: Grow Your Dental Practice with Streamlined Ortho Care and Financing
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In this episode, Jake Puhl, CEO of The Dentist Entrepreneur Organization, hosts Kevin Gladstone, Director of Sales at OrthoFi, and Jay Hogan, Vice President and Co-Founder of PerfectFitOrtho. They discuss a powerful partnership aimed at helping dental practices offer more orthodontic care, streamline treatment plans, and simplify payment processes …
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207: Building People-First Cultures to Attract and Retain Top Talent
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Jake Puhl, CEO of the Dentist Entrepreneur Organization, hosts Jamie Viramontes, Founder and CEO of Konnect. Jamie shares insights from his 25-year career in human resources, discussing how to attract and retain top talent in the dental industry. They explore the current labor challenges, such as managing generational gaps and creating engaging wor…
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206: CEO Series: How J.W. Oliver Built a Global Dental Support Team
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In this episode, Jake Puhl, CEO of the Dentist Entrepreneur Organization, hosts J.W. Oliver, Managing Partner of Support DDS, for the second installment of the CEO series. They discuss leadership, delegation, and scaling a business globally. J.W. shares his journey from running a small dental equipment company to leading a team of 1,200 across mult…
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205: CEO Series: How Brannon Moncrief Built a Leading M&A Firm
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In this first episode of the CEO Series, Jake Puhl sits down with Brannon Moncrief, CEO & Principal at McLerran & Associates, to kick off a new lineup of powerful conversations with industry leaders. Each episode will dive into the entrepreneurial journeys of CEOs, uncovering how they navigate challenges and scale their businesses. In this episode,…
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204: Mastering Dental Financials with Good Margins Dental Accounting
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In this episode, Jake Puhl, CEO of The Dentist Entrepreneur Organization, hosts Michelle Lee, Owner of Good Margins Dental Accounting (Super Accountants for Super Dentists). They dive into why having clean financials is crucial for dental practices, how transparency can impact decision-making, and the common pitfalls dentists face with financial ma…
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203: Increase Practice Revenue and Patient Trust with Smile Warranty's Comprehensive Coverage
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In this episode, Jake Puhl, CEO of The Dentist Entrepreneur Organization, hosts Hilary Jorgensen, COO of Smile Warranty. They discuss how Smile Warranty covers every 'what if' in life, from accidents to poor hygiene, offering zero-cost retreats or repairs for patients. Hilary explains how this innovative warranty reimburses dentists up to their ful…
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202: Innovative Strategies for Transforming Patient Experience with Tend Dental
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Jake Puhl, CEO of The Dentist Entrepreneur Organization, hosts Andy Grover, Co-Founder & Chief Development Officer at Tend Dental. This episode dives into Tend's unique patient experience approach, their rapid growth since launching in 2019, and innovative strategies in urban markets. Andy shares insights on navigating the challenges of expanding a…
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201: Secrets to Successful Dental Practice Transitions
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Jake Puhl, CEO of The Dentist Entrepreneur Organization, hosts David Haynes, VP of National Practice Sales at Menlo Dental Transitions. They dive deep into the intricacies of dental practice transitions, focusing on the current marketplace for exits, mergers, and acquisitions. David shares insights on creating competitive environments for selling p…
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200: Unlocking the Clear Aligner Economy with PerfectFitOrtho
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Jake Puhl, CEO of The Dentist Entrepreneur Organization, hosts Jay Hogan, Vice President and Co-Founder of PerfectFitOrtho, and Dr. Noel Liu, Owner of Secure Dental. They dive into the thriving aligner economy and its impact on modern dental practices. Dr. Liu shares how he successfully integrated PerfectFitOrtho into Secure Dental, highlighting th…
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199: Essential Insurance and Retirement Strategies for Dental Entrepreneurs
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Jake Puhl, CEO of The Dentist Entrepreneur Organization, hosts Shawn Johnson, VP of Business Development, and Lara Blaine, Property and Casualty Manager at Treloar & Heisel. They dive into the essentials of insurance and retirement planning for dental practices. Shawn emphasizes the importance of comprehensive insurance coverage and regular policy …
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198: Mastering IV Sedation Dentistry for Practice Growth
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Jake Puhl, CEO of The Dentist Entrepreneur Organization, hosts Dr. Scott Sayre, Founder & Instructor at the Vesper Institute, and Dr. Chris Martin, Co-Founder & CEO of Village Dental, as they delve into the world of sedation dentistry. Learn how Dr. Sayre's Cincinnati-based practices excel using advanced IV sedation techniques, and how Dr. Martin s…
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197: Revolutionizing Communication Systems for Enhanced Practice Efficiency
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In this episode, Emmet hosts Kevin Tallman, CEO of Mango Voice, to discuss innovative dental communication systems. They delve into how cutting-edge technology can streamline practice communication, enhance patient experience, and improve operational efficiency. They also share practical tips for seamlessly integrating new communication systems, re…
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196: Digital Marketing Essentials for Practice Growth
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In this episode, Emmet hosts Max Baybak, Co-Founder and Chief Growth Officer, Influx Marketing, to discuss valuable insights on maximizing digital marketing strategies for dental practices. They delve into the nuances of crafting a strong web presence, the power of consistent content creation, and why every dental entrepreneur needs to think of the…
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195: Direct Mail & Digital Marketing Synergies To Increase Patient Flow & Practice Revenue
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In this episode, Emmet hosts Jessie Stamp, Marketing Consultant, and Judy Webster, VP Sales & Service, both of PatientNEWS. They take a deep dive into modern dental marketing, both traditional methods like direct mail and digital strategies, covering how strategically planning your marketing efforts can help mitigate the impact of rising inflation …
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194: Learn, Earn, So You Can Return; Copy Genius; and Other Advice with Dr. Bill Dorfman
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In this episode, Emmett hosts the world’s most famous cosmetic dentist and New York Times Bestselling Author, Dr. Bill Dorfman. He shares his incredible career story and entrepreneurship journey offering advice for new and experienced dental entrepreneurs alike. Emmet and Dr. Dorfman discuss mindsets and frameworks for success including: making you…
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193: Why You Need Financial Clarity To Grow Your Practice & How To Get It
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In this episode, Emmet hosts JW Oliver, Managing Partner, SupportDDS and Tanner Applegate, Founder, Unify, taking a deep dive into a universal dental entrepreneur struggle: financial clarity and why grasping your business's financial health is crucial to reaching your growth goals. They cover the importance of leveling up your financial acumen from…
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192: Navigating Growth Challenges: A Conversation with Verne Harnish, Bestselling Author of “Scaling Up”
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Jake Puhl, CEO of the Dentist Entrepreneur Organization, guest hosts this episode, a discussion with Verne Harnish, Founder of Entrepreneurs’ Organization/Founder & CEO of Scaling Up, who is a keynote speaker at DEO Summit 2024, June 13th-15th in Orlando. Verne and Jake explore how to scale a successful business amidst economic uncertainties, focus…
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191: Exploring Dental Market Shifts & Maximizing Practice Value
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In this episode, Emmet hosts Brannon Moncrief, CEO & Principal of McLerran & Associates to discuss shifts in the dental industry market, particularly in light of recent macroeconomic changes like inflation and interest rate increases. They take a deep dive into the intricacies of building and sustaining successful dental organizations, in particula…
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190: Navigating The Changing Insurance Reimbursement Landscape
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In this episode, Emmet hosts Nick Noda, Group Account Executive at Kleer, to discuss the changing insurance reimbursement landscape. Emmet and Nick overview and diagnose why insurance reimbursements are not keeping up with the increasing expenses of running a practice, whether it is a crisis, and how/whether dental owners and entrepreneurs can oper…
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189: Women Leaders in Group Dentistry
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In this episode DEO Coach Amber Nish hosts Dr. Lori Noga, founder and CEO of Tranquility Dental Wellness Center with 4 locations in Washington state; Dr. Maja Martin, co-owner and chief dental officer of Village Dental with 4 locations in North Carolina; and Camie Worley, DEO Operations Coach. They each share their career journeys highlighting thei…
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188: Decoding Accounting & Financials for Scaling Success
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In this episode, Emmet hosts Patrick Arnold, Manager, and Mark Rudolph, Shareholder, both from Elliot Davis, discussing accounting and finance for dental entrepreneurs on everything from benchmarking, partnerships, associate equity, compensation, margins, financial acumen, and more. They cover the accounting specialties of tax accounting, tax strat…
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187: Large Practice Sales and Partnerships
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In this episode, Emmet hosts Chip Fichtner, Co-founder and Principal, Large Practice Sales. They discuss what's happening in the marketplace right now; partnerships; if you're thinking about a transaction; what constitutes a “large practice sale”; ways deals are being structured currently, the difference between a DSO and an “IDSO”; and much more. …
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186: Revolutionizing Dentistry: Maximizing Profitability with Rectangle Health's Tech Solutions
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In this episode, Emmet Scott sits down with Brian Doyle from Rectangle Health to explore the crucial topic of profitability in dental practices. Together, they navigate the landscape of Rectangle Health's innovative solutions, including post-adjudication balance collection, virtual insurance card processing, and waitlist management with patient sel…
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185: The Secret to Scaling: The Power of Organizing Your Ideas
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In this episode of "DEO Growth Secrets," Emmett unravels the key to scaling your dental group business. Instead of traditional growth strategies like capital or team expansion, he unveils the often overlooked secret: the power of organizing and prioritizing your ideas. Emmett introduces the IDOPE process (all ideas documented, organized, prioritize…
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184: Student Loan Repayments: What it Means for You as a Dental Leader
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In this special episode of DEO Growth Secrets Podcast, host Emmet Scott and CEO of the DEO Jake Puhl dive into student loan repayments and its potential impact on the dental industry and answer questions from DEO members in real time. Join us for essential insights into navigating the evolving dental landscape.…
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183: Cracking the Growth Code: Defining Your Departments
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Have you ever wondered about the right staffing and costs for essential departments like RCM, HR, marketing, and finance? It's a common concern, but the first right question, "How are you defining your department?" often remains unasked. In today's episode, Emmet unravels the significance of clear definitions in leadership, paving the way for succe…
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182: Commercial Real Estate Ownership for Dental Practice Owners
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In this episode, Emmet speaks with Kyle Henderson, Head of Acquisitions, Withco about “all things” real estate investment. In particular, Kyle discusses a real estate investment strategy that emphasizes properties crucial for a business's income generation, often referred to as "mission critical locations." He explains why dental facilities are a p…
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181: Navigating Inflation in Dental: Unique Solutions To Save on Labor & Billing Costs
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In this episode, Emmet hosts J.W. Oliver Jr., Managing Partner; Brenda McNulty, Dental Group Director; and Victoria Johnson, Chief Growth Officer of RCM Solutions; all of SupportDDS to discuss and explore how inflation is affecting the dental industry, forcing dental entrepreneurs to rethink their strategies, especially with growing labor and patie…
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180: Fueling DSO Growth with AI: Strategies for Scalability and Success
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In this episode, Emmet hosts Adam McDaniel, Segment Manager, Henry Schein One, and Florian Hillen, Founder & CEO, VideaHealth, to discuss AI and how it can boost dental company growth. They discuss AI’s capabilities, the opportunities it offers, and contingencies to be aware of. Emmet, Adam, and Florian break down whether AI can really leverage val…
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179: 3 Things You Need to Scale Your Dental Organization
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In this episode, Emmet reflects on what successful dental organizations have in common. He discusses the DEO Growth 30 (the 30 foundational things that you need in order to grow a thriving dental group) and highlights 3 of them. 1: Prioritization is key to moving from entrepreneur to executive. 2. Having a well-defined org chart is key for a cohesi…
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178: 4 Stages of High Achieving Leaders
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In this episode, Emmet breaks down the 4 stages of high-achieving leaders. He gives this framework so you can benchmark yourself or a team member and forge a path to get to the next level. He explains the qualities and work approach for each level: 1. reactive stars, 2. superstars, 3. universe (or galaxy), and 4. creator. Emmet offers insight into …
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177: Vendors as Collaborative Partners: Supporting a Growing Dental Company's Organizational Needs
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In this episode guest host DEO Partner Dr. Eric J. Roman talks with Mike Alessio, General Manager, Danaren Dental Laboratory, and Scott Stapleton, VP of Business Development, Bonadent, to discuss how dental industry vendors can be more than just dental company suppliers, taking on an integrated partner role in driving growth and supporting organiza…
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176: Overcoming the Cost Barrier Early in the Patient Journey
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In this episode, Emmet hosts Shirley Misiak, VP of National Accounts for Dental for CareCredit, to discuss why offering ease of payment/financing options is a simple way to take better care of your patients, is a win-win for your dental company, and can increase your profitability. Shirley and Emmet overview the integral part patient financing can …
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175: Perio Opportunities to Increase Revenue
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In this episode Emmet hosts Liz Nies, RDH, DSO Liaison and Team Trainer, Perio Protect to discuss perio opportunities to provide more care and value to patients while offering additional revenue streams. Additionally, they cover ways to mitigate rising labor costs; perio disease, and its issues, with an overview of products to help; how innovative …
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In this episode, Emmett hosts Jay Hogan, Founder, PerfectFitOrtho, and Dr. Ilan Abramowitz, Founder, PerfectFitOrtho. They discuss innovative ways to increase revenue and drive down costs in today’s dental practices as well as the inherent challenges of being an entrepreneur, the economy, and much more. The main focus of their conversation is on or…
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173: Clear Aligners: Maximizing Patient Value without Excessive Demands on Staff
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In this episode, Emmet hosts David Rodriguez, Vice President of Professional Relations and Marketing at SmileDirectClub. They explore the significance of aligners for the dental industry, discussing their ability to benefit patients without placing excessive demands on staff. David focuses on how aligners can help solve 2 questions for any dental c…
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172: Innovative Products To Improve Efficiencies in Your Practice
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In this episode, Emmet hosts Christopher Holden, President, of Ivoclar North America. They discuss key business principles Christopher has heeded in his career navigating and as a leader in both small and big companies. Emmet and Christopher highlight why keeping innovation at the forefront of what any business does is key, and in dentistry that me…
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171: Large Practice Sales Trends with Chip Fichtner
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In this episode, Emmet hosts Chip Fitchner, Co-founder and Principal, Large Practice Sales. They discuss the difference between a DSO and what Chip calls an “IDSO”, what's happening in the marketplace right now if you're thinking about a transaction, what constitutes a “large practice sale”, ways deals are being structured currently, and much more.…
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170: Increase Revenue, Profit & Have Healthier, Happier Teams with the Dental-Specific Operating System
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In this episode, Emmet hosts DEO Partner Josey Sewell to discuss DEO MAP, the only operating system created specifically for growing dental companies. Josey and Emmet cover what exactly an operating system is and how it can provide direction and clarity for running and growing a thriving dental company. Josey shares why the greatest opportunity y…
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169: Investment Opportunities Most Dentists Don't Consider But Should
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In this episode, Ken Kaufman hosts Troy Eckard, CEO & Manager, of Eckard Enterprises to discuss alternative asset classes and unique investment opportunities for dentists and entrepreneurs to earn passive income. They also discuss the topics of what it means to be a high net-worth individual; private equity; traditional financial investment institu…
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168: Turning Acceptance and Ownership into a Competitive Advantage - an Interview with Peter Sheahan
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167: Keys for Multimillion-Dollar Practices
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166: Begin with The End in Mind
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In this episode, Ken Kaufman is joined by Richard Low, CEO, and George Hariri, CFO, of Shared Practices respectively. They share their perspectives with Ken on how a dentist should think about the growth of their first dental practice. George and Richard overview their recommendations for focusing on having a healthy practice(s) you can grow. Along…
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165: New! Get the Full Story on Why DSO Secrets is Now DEO’s Growth Secrets
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In this podcast episode, DEO Partner Emmet Scott, DEO Partner Ken Kaufman, and Partner & CEO of the DEO Jake Puhl discuss the evolution and name change of the DSO Secrets Podcast to DEO’s Growth Secrets Podcast. They review the origin story of DSO Secrets including why DEO acquired DSO Secrets in 2020. They share how the podcast fits into the DEO’s…
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164: 3 Key IT Shortcuts To Help You Build A Successful DSO
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In this episode, Ken Kaufman hosts Jacob Irving, Founder & President of InTech Together to discuss these three key IT shortcuts to help you run and grow a thriving dental business. Technology when “done right” can help make difficult tasks simple, save you time and energy, and free up your budget to take on complex things. Jacob and Ken review shor…
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163: Unique Solutions for the Labor Shortage
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In this episode, Emmet hosts J.W. Oliver Jr., Managing Partner, SupportDDS, and Brenda McNulty, Dental Director, SupportDDS, to discuss growing labor costs, patient acquisition, the challenging financial landscape, and more. They cover unique solutions for the impacts US demographic trends are having on the workforce such as baby boomers retiring. …
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162: Testing ChatGPT’s Explanation of How To Convert from Cash to Accrual Basis Accounting
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In this episode, Ken Kaufman tests ChatGPT to see if it understands the difference between cash basis and accrual accounting. He takes it one step further to see if it can explain the steps a dental practice should take to convert from cash basis to accrual accounting. Take a listen to hear the surprising results! Don't miss the DEO Growth Summit 2…
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