Step into the driver’s seat of success with the High Gear Podcast, where powerful conversations with exceptional shop owners fuel insightful discussions. Created by Ryan Burton, a seasoned broadcaster and the visionary behind Leads Near Me, and co-hosted by Thomas Hays, VP of Leads Near Me and former host of Success Leaves Clues: An Automotive Industry Podcast, each episode of the High Gear Podcast is a journey into the heart of automotive entrepreneurship. On the show, you’ll hear from vari ...
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The official podcast of Ratchet+Wrench, providing strategies and inspiration for auto care success.
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Behind The Glass is a weekly automotive podcast, hosted by automotive YouTuber, Sam (SeenThroughGlass) and used car dealer, Tony (Gravelwood Car Sales). Each week we get together to discuss everything going on in the car world. Hosted on Acast. See acast.com/privacy for more information.
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Learn how to finance a small business without getting scammed. From small business loans to equipment leasing... we'll show you: * Different ways get get startup business loans * Actual costs to finance your business * Avoiding charlatans * Lots more :) Listen to learn the real truths (and dirty secrets) of small business lending.
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"Women Shifting Gears" is a weekly podcast that puts inspiring women from all corners of the automotive world in the left seat. Fasten your seatbelt as host Amanda Busick talks with women in motor racing, collector cars, national and international motoring events, publishing, rallies, and STEM education to hear what drives them to contribute their time and talent to the world of cars. Amanda moves our guests into the fast lane to explore her guest’s career insights, their mentors and influen ...
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[S7, E17] Have We Reached The Peak Of Drivers Cars?
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This week we discuss: 0:00 - Intro 0:22 - Post-Road Trip Blues & Our New Business! 5:43 - Why Tony Was Annoyed at His M3 Touring 8:42 - Sam Bought a New Car?! 16:58 - Stock Watch 24:45 - Bentley Continental GT & Ferrari Dodici Cilindri 33:08 - Have We Reached the Peak of ICE Cars? 50:18 - Outro Hosted on Acast. See acast.com/privacy for more inform…
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Get Your Marketing into High Gear
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In this episode, Ryan Burton of Leads Near Me talks about the contents of his new book “High Gear: Marketing Strategies for Auto Repair Shops”, what you can learn about shop marketing, and his conference of the same name High Gear Auto Repair Marketing Conference, which will take place from November 14-16, 2024, in Atlanta.…
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[S7, E16] Hosting Our Second BTG Driving Tour!
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This week we discuss: 0:00 - Intro 0:22 - What We’ve Been Up To! 3:50 - 997 GT2 4:52 - Cayenne Turbo S 6:22 - BMW 220i 7:42 - 991.2 GT3 8:56 - Golf GTI 9:58 - Aston Martin Vantage 11:51 - Boxster GTS 13:14 - 992 GT3 Touring 14:54 - 911 GTS 15:40 - 992 GT3 Touring (Satin Green) 17:14 - Ferrari 360 Spider 19:34 - Black Cayman S 20:38 - Blue Turbo S 2…
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Keeping People Interested: How Small Gestures Lead to Big Results
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In this episode, Bill Snow, vice president, franchise development & operations Rad Air Complete Car Care, talks about how he shows his team his appreciation, why they celebrate every win, and the importance of sweating the small details when it comes to encouraging your team members.Par Ratchet+Wrench
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Keeping Customers Loyal Through Appreciation Marketing
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In this episode, Lauralee Schmidt of Schmidt Auto Care in Springboro, Ohio, discusses her approach to customer appreciation marketing. She also talks about ideas that have worked, ones that haven't, lessons learned, and why shops need a marketing budget.Par Ratchet+Wrench
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[S7, E15] 10 Years of Being A YouTuber! High, Lows & What's Next
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This week we discuss: 0:00 - Intro 0:22 - 10 Years of STG! 7:28 - The Early Days of STG 14:38 - Sam’s First Time on Camera 21:25 - Figuring Out the Business Side of YouTube 33:00 - Growing the Channel & the First F-Type 42:45 - Does Success Affect Creativity? 46:58 - Becoming a Full-Time YouTuber 50:26 - The First Time Sam Met His Wife 56:57 - Meet…
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How Niche Shops Can Expand Services
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In this episode, Nichole Bennecoff of Empower Automotive, formerly The Subie Guys, talks about running a niche Subaru shop and why she's now widening her scope of service, and how she's using driver profiles and data to do it.Par Ratchet+Wrench
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[S7, E14] Helping You Choose What Car To Buy!
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This week Tony and I discuss: 0:00 - Intro 0:22 - Tony’s New Coffee Machine 2:35 - The New Mercedes SL63 AMG 10:29 - Stock Watch! 14:49 - BMW's Brake Recall 16:00 - McLaren’s Full Size Lego Technic P1 19:58 - An Exclusive From Tony! 24:44 - Goodwood Revival & Car News 27:26 - Answering Your Car Buyer Questions! 43:25 - Sam’s Panamera Is Broke? 46:0…
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How Leaders Become Limitless
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In this episode, Brandon Jones and Josh Parnell of Limitless Leadership talk about what it takes for a shop owner to holistically become the leader their team needs from people to process.Par Ratchet+Wrench
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[S7, E13] A Crisis At BMW, The New Vanquish & EV Taxes
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This week Tony and I discuss: 0:00 - Intro 0:22 - Charles Leclerc’s Win at Monza & F1 News 3:23 - Tony Went to the Ring Again! 9:20 - How Accessible Is the Nurburgring? 13:54 - Are UK Roads Getting Worse? 17:43 - The New Aston Martin Vanquish 23:00 - Does Aston Martin’s Signing of Adrian Newey Make Sense? 26:52 - Is BMW in Trouble With Their Mass R…
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Talking Shop: Alex Noll of ABR Houston
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In this episode, we visit with Alex Noll, owner of ABR Houston European Specialty Repair in Houston, Texas. If you recall, Alex was featured in the February 2024 issue as the featured shop in Shop View. Today, Alex talks about his background in automotive, going to tech school, getting picked up by BMW, going after shop ownership, and what the futu…
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[S7, E12] Is There Such Thing As Too Many Restomods?
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Hosted on Acast. See acast.com/privacy for more information.
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Podcast: Can Online Scheduling Increase Car Count?
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In this episode, Steven Fafel of AutoOps shares industry data about the effectiveness of online scheduling and how it adds customers to the shop. He also talks about the latest feature that helps shops close more appointments after hours.Par Ratchet+Wrench
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Can AI-Based Service Advisors Change the Game?
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Kieran O'Brien of Shopgenie demos the company's new virtual advisor, Jasmine, and explains how this tech can help shops book more after-hours appointments and how AI is changing front-of-house operations.Par Ratchet+Wrench
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Ready to Sell Your Shop? Here's How
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In this episode, Matthew Schwab of Cluth Automotive in Houston, Texas, talks about what shop owners who are ready to turn over the reigns need to do to get a buyer for their shop.Par Ratchet+Wrench
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[S7, E11] OverInTheRover: Defenders, Social Media & Being A "Car Girl"
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This week Tony and I are joined by Tati from OverInTheRover. We discuss: 0:00 - Intro 0:22 - Who Is Tati? 10:20 - Why Tati Bought a Defender? 17:06 - Why You Should Learn to Fix Your Car 23:28 - How Tati Started on Instagram 42:42 - Brand Deals & Imposter Syndrome 50:49 - Tati’s Future Cars 1:03:43 - Is Social Media a Double-Edged Sword? 1:12:53 - …
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Podcast: Profitable Partnerships: The Power of a Business Development Office
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In this episode, Ceasar Cordon, who heads the Outside Business Development Team for Fifth Gear Automotive, talks about why collaborating with dealerships and competing shops has boosted their new business revenue by nearly 50% ... and how it can do the same for your shop.Par Ratchet+Wrench
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[S7, E10] Tony Reacts To My 2002 Porsche Boxster!
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This week Tony and I discuss: 0:00 - Intro 0:22 - Sam Bought a Boxster S! 5:51 - Other Cars Sam Considered 9:34 - American Insurance Is Overly Complicated 15:37 - Is America the Best Place for Petrolheads? 23:00 - Are Roads Becoming Just as Dangerous as Tracks 31:01 - Are Corvettes Becoming Bargain Supercars? 39:49 - Rimac CEO on the Future of EVs …
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How Standardizing Processes Leads to Success
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In this episode, AJ Nealey, owner of Nealey Tire & Auto, which has five locations in Maryland, talks about using the EOS method to standardize his shop and how it has led to massive growth and success across the board.Par Ratchet+Wrench
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[S7, E9] JayEmm: Buying Ferraris & Exposing McLaren
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This week Tony and I are joined by James Martin from the YouTube channel JayEmm (https://www.youtube.com/jayemmoncars): 0:00 - Intro 0:22 - Who Is James Martin? 3:41 - Sam & James First Meeting 10:35 - The Problem With Niche YouTube Channels 17:56 - What Is The Affordable Enthusiast Scene Today? 19:53 - How James Started His Channel 26:25 - The “Mc…
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How to Handle Customer Complaints In-Person and Online
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In this episode, Brittany Schindler of Rod's Japanese Auto Care in Bellingham, Washington, who was also the 2021 AAPEX Service Advisor of the Year, explains how service advisors can handle customer complaints with grace.Par Ratchet+Wrench
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[S7, E8] Tony's Nurburgring Near Misses & Goodwood's Best Bits
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If you're interested to learn more about Swissquote Bank Europe and their offerings, they have kindly set up a special page for BTG listeners, with a few special offers: http://swissquote.lu/stg All investments carry a degree of risk. #AD This week Tony and I discuss: 0:00 - Intro 0:22 - Is Yangwang Actually Kinda Cool? 2:51 - Goodwood News! 5:09 -…
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Is Predictive Maintenance Better Than Recommended Maintenance?
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Can predictive maintenance help your auto repair shop schedule more accurate repair appointments for customers? In this episode, Tim Hardin, senior vice president/GM global data services, Epicor, discusses the data that drives predictive maintenance and how it stacks up against the traditional 30/60/90K maintenance model in more accurate scheduled …
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[S7, E7] Goodwood FoS Preview: What Cars We Are Excited About
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This week Tony and I discuss: 0:00 - Intro 0:22 - Lewis Hamilton Wins The Grand Prix 12:38 - Sam’s Test Drive With The 750s 21:37 - The Goodwood Festival Of Speed! 22:54 - Alfa Romeo 33 Stradale & Junior 29:28 - Alpines New Hydrogen Hypercar & The A290 30:15 - Aston Martin Valiant 31:02 - The BMW M5, X3 & 1 Series Facelift 34:46 - Ferrari XX Strada…
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Successfully Managing Conflict in Auto Repair Shops
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In this episode, Chris Cloutier of Golden Rule Auto Care in Dallas, Texas, discusses how to manage employee conflict in auto repair shops. He identifies what conflict in the workplace looks is, when employees should escalate grievances up to the auto repair shop owner, and how leaders resolve conflict within the team. Sponsored by Chemors…
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[S7, E6] Is The New M5 A True "M Car"?
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This week Tony and I discuss: 0:00 - Intro 0:22 - Verstappen vs Norris - F1 10:22 - BMW Launches the New M5 14:58 - Ferrari 488 vs the 458 21:36 - Back to the M5 27:48 - The New Bentley Continental GT 32:14 - VW’s Updated Golf R 34:32 - The Aston Martin Valiant 39:30 - Goodwood & BTG Tour Updates 42:45 - Plans For The Week Ahead! 54:53 - Outro Host…
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The Impact of Servant Leadership
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In this episode, Karim Morsli of Winkler Automotive, talks about going from engineering and IT to auto shop ownership. He discusses how the servant leadership style he learned translated in the shop, and why having a selfless approach as a shop owner can change the shop, and more importantly, lift the industry.…
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[S7, E5] Swapping My GT3 For A Portofino M?
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This week Tony and I discuss: 0:00 - Intro 0:22 - What We’ve Been up To! 12:11 - Should Sam Buy a Portofino M? 16:20 - Update on the Btg Tour! 18:09 - Back to the Portofino M 23:10 - Purosangue VS Urus 31:19 - The New Bugatti Tourbillon 37:13 - QnA! 1:03:24 - Outro Hosted on Acast. See acast.com/privacy for more information.…
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How an App Can Turn Average Customers Into Loyal Members
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In this episode, Jeremy Glassco of App Fueled and JJ Mont of JJs Auto Service talk about how using an app has created higher loyalty and retention for JJs shop and why it's smart to market to the phone.Par Ratchet+Wrench
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[S7, E4] Announcing The Next BTG "Driving Tour"! Join Us!
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This week Tony and I discuss: 0:00 - Intro 0:22 - Our Second BTG Tour! 12:08 - Sam’s Trip to Monaco 13:21 - McLaren’s Artura Spider 24:08 - The New Audi S3 27:20 - Sam Does Not Like the Ford Kuga 33:18 - Tony’s Revisit to Nurburgring 36:29 - Tony’s New GT3 Manthey upgrade 41:39 - What Cars Are We Taking on Tour? 44:41 - Supercar Drivers Secret Meet…
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Discussing Shop Processes with Dr. Dana Nkana
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In this episode, Dr Dana Nkana of Automotive Doctor Consulting and Coaching Services talks about a few key processes that can improve shops.Par Ratchet+Wrench
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[S7, E3] 'Drive My Ride': Toyota GR86! Is The Cheap Sportscar Dead?
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This week Tony and I get behind the wheel of a Toyota GR86 and ask the question if the cheap fun sportscar is now dead. Hosted on Acast. See acast.com/privacy for more information.
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Getting Started with AI in the Shop
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In this episode, Dan Vance of Shop Dog Marketing talks about how auto repair shops can use AI to improve processes, workflow, customer engagement, and communication. He also dives into some interesting use cases for improving customer service and leveling up your marketing.Par Ratchet+Wrench
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[S7, E2] Is The Hybrid 911 A 'Disappointment'?
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This week Tony and I discuss: 0:00 - Intro 0:22 - Sam’s roadtrip in the Challenge Stradale 7:38 - The Porsche 911 992.2 16:12 - The new PDK gearbox 25:48 - What will future generations of 911s look like? 30:42 - Is the 992.2 too muted? 33:28 - Sam’s new Panamera reveal 37:29 - Are Hybrids leading the way? 53:40 - What does Tony have planned this we…
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Becoming Radically Transparent with Customers
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In this episode, Ratchet+Wrench columnist Dutch Silverstein talks about transparency and whether it's just a marketing buzzword to sell services to customers or a way for shops to build a culture that caters to the needs of the people they serve.Par Ratchet+Wrench
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[S7, E1] Paul Wallace: A New Job & The Future Of SoL
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1:05:23
This week Tony and I are joined by Paul Wallace from Supercars of London. We chat about: 0:00 - Intro 0:22 - Who is Paul Wallace? 2:50 - Charles Leclerc’s Grand Prix win & other racing news! 19:21 - How Paul joined the FIA 25:52 - Working as a YouTuber vs a Presenter 36:09 - The future of Supercars of London 38:24 - How has ‘car spotting’ changed i…
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A Look Back on Worldpac STX 2024
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In this episode, we take a look back on STX 2024 starting with data and industry outlook and moving into conversations with key personnel—Bob Cushing, Shane O'Connor, Rob Morrell, and Chris Salvo. We also speak directly with auto repair shop owners, a technician, and a parts supplier about lessons learned and why they value training.…
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Healthcare Equipment Financing: Navigating High Costs and Rapid Technological Advancements
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The Power of Leverage: Funding Options for Heavy Machinery
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On the Road to Success: Unpacking the World of Commercial Auto Loans
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Rock Solid Finance: Securing Funds for Your Mining and Drilling Gear
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Manufacturing Equipment Financing: Balancing Modernization and Affordability
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Hauling Through Hardships: Tackling Tough Truck Financing in Today's Market
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Green Equipment Financing: Opportunities and Benefits for Eco-Friendly Choices
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Capital Release: The Ins and Outs of Equipment Cash-Out Refinancing
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Climbing Rates, Climbing Costs: Navigating Equipment Financing in a High-Interest Era
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