Want to get better at work? At managing others? Managing yourself? Gayle Allen interviews experts who take your performance to the next level. Each episode features a book with insights to help you achieve your goals.
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Serendipity Institute for Black Arts and Heritage presents 100 Black Women Who Have Made A Mark. Celebrating Black women who have made a significant positive change across a diverse range of sectors including activism, arts, education, politics, science and technology. This podcast series complements the 100 Black Women Who Have Made A Mark exhibition which will run from 1 October 2024 - 4 January 2025 at Leicester Gallery, commissioned by Serendipity Institute for Black Arts and Heritage, c ...
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CROOKED RIVER is a fictional podcast narrative that spans the five-year period between September 1934 and August 1939 in post-Prohibition Cleveland, Ohio at the height of the Great Depression. During this politically turbulent time, an elusive killer decapitated and dismembered thirteen victims—seven men and six women—all under the watch of newly appointed Public Safety Director Eliot Ness, the famed G-man from Al Capone’s Chicago glory days. The disturbing crimes, the setting, and the perip ...
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On the Insurance Claims Innovation podcast, your host, Chris Tidball, encourages entrepreneurs to share their expertise, stories, and hearts. We cover a wide range of topics – From insurance claims to subrogation that our guests are thought leaders in. We believe that every person has a unique message which can positively impact the world. We let our guests share on the subjects they’re well-known for. No matter the topic, you’ll be hearing real stories from real people.
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Focusing on the life of Amy Ashwood Garvey, listen as Pawlet Brookes describes the trailblazing work she did for Black communities and Black women. Garvey was a Pan-Africanist, Feminist and Director of Black Star Line Steamship Corporation and was more that the first wife of Marcus. Social justice and unification empowered Garvey's work in Britain,…
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Pawlet Brookes speaks with Janaya Pickett - project manager for the Dorothy Kuya Archive in Liverpool. Listen as they discuss how Kuya’s work as an activist, nurse, teacher and educator has left a legacy for Black communities living in Liverpool today. Music by NWAKKEPar Serendipity Institute for Black Arts and Heritage
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Professor Jackie Kay CBE FRSE FRSL
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Pawlet Brookes talks with Jackie Kay as they discuss Kay’s journey as a writer. Listen as Kay describes her influences, proudest moments and visions for the future. Music by NWAKKEPar Serendipity Institute for Black Arts and Heritage
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Sislin Fay Allen was the first Black policewoman in the UK, listen as Pawlet Brookes focuses on Allen's journey within public services and how her career has lead to her legacy as a pioneer for Black police officers. Speakers: Pawlet Brookes, Hafsa Hirsi and Paul Brookes. Music by NWAKKE Credit: The National Archives, MEPO 2/1128…
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CM 277: Emily Austin on a Recipe for Happiness
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When we’re looking for insights on how to make friends, manage our anxiety, or just live a happier life, we rarely look to the past. Instead, we tend to focus on what today’s thinkers have to say.But what if the recipe for happiness lies in the past, specifically the 2000-year-old past? What if the ancient writings of Greek philosopher Epicurus hol…
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Pawlet Brookes talks with Sue Hunter, former Leicester Assistant City Mayor. Listen as Hunter talks through her journey in community work, the influences in her life and some of the life lessons she has picked up along her way. Music by NWAKKE.Par Serendipity Institute for Black Arts and Heritage
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Pawlet Brookes talks with Charlene Hunter where they discuss the influence Hunter has had through her organisation - Coding Black Females. Listen as Hunter describes some of the life lessons she has learnt as well as her visions for the future. Music by NWAKKE.Par Serendipity Institute for Black Arts and Heritage
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Pawlet Brookes talks with Nezrine Hudson where they discuss Hudson’s work with Derby Carnival and her influence in the Derby West Indian Community Association. Listen as Hudson describes some of her life lessons as well as her visions for the future. Music by NWAKKE.Par Serendipity Institute for Black Arts and Heritage
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Pawlet Brookes talks with Zita Holbourne where they discuss Holbournes journey as a multidisciplinary artist and activist. Listen as Holbourne describes the impact of austerity and how her work has helped fight the impact it has had on Black communities as well as her visions for the future. Music by NWAKKE.…
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Bernardine Evaristo OBE FRSL FRSA
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Pawlet Brookes talks with Bernardine Evaristo as they discuss Evaristo’s influence on the literature landscape and how her influences have helped her become an award winning writer. Listen as Evaristo describes the life lessons she has learnt along her journey so far as well as some of her visions for the future. Music by NWAKKE.…
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Pawlet Brookes talks with Brenda Emmanus where they discuss Emmanus’ journey within the media and on television. Listen as Emmanus describes the life lessons she has learnt and her plans in helping young people feel empowered along their journey too. Music by NWAKKE.Par Serendipity Institute for Black Arts and Heritage
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Pawlet Brookes talks with Hilary Carty as they discuss Carty’s journey through leadership. Listen as Carty describes the inspirations behind her career and how the life lessons she has learnt can encourage people to feel empowered and secure in their decisions. Music by NWAKKE.Par Serendipity Institute for Black Arts and Heritage
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Pawlet Brookes talks with Conor Buckley, Christine Buckley’s son. Listen as they discuss Christine’s influence on speaking out against abuse within the Catholic Church, from her own experience and in helping others. As well as the life lessons that Conor has learnt from his mother’s experiences. Music by NWAKKE.…
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Pawlet Brookes talks with Alison Buchanan as they discuss her journey through the operatic industry. Listen as Buchanan, describes her accomplishments throughout her journey as well as some of the life lessons she has learnt along the way. Music by NWAKKE.Par Serendipity Institute for Black Arts and Heritage
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Pawlet Brookes talks with Beverley Bryan as they discuss Bryan’s journey through activism. Listen as Bryan describes the groups and people she worked with and the life lessons she has learnt throughout her journey. Music by NWAKKE.Par Serendipity Institute for Black Arts and Heritage
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Pawlet Brookes talks with Peggy Brunache where they discuss Brunache’s journey in archaeology. Listen as Brunache shares the importance of making archaeology and history more accessible, especially to Black women, as well as the life lessons she has learnt throughout her journey so far. Music by NWAKKE.…
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Pawlet Brookes talks with I. Stephanie Boyce where they discuss Boyce’s journey in becoming the first Black President of the Law Society. Listen as Boyce shares the life lessons she has learnt throughout her journey and the importance of diversity in every profession. Music by NWAKKE.
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Pawlet Brookes talks with Kofi, Sheila, Jude, Salma and Laura, as they remember Rosina Osei Bonsu. Listen as guests tell stories of Bonsu’s life and career through dance and yoga and the influence she had on them. As well as discussions around her legacy and how she will be remembered.
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Pawlet Brookes talks with Pauline Black as they discuss how music has influenced her life and career. Listen as Black talks through the influences in her life, her visions for the future as well as sharing life lessons.Par Serendipity Institute for Black Arts and Heritage
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Pawlet Brookes talks to Isha Dibua, Mavis Best’s granddaughter. Listen as Dibua describes Best’s story with her pivotal role in bringing the Sus Law to an end and how her passion within her community and life lessons have influenced her own career and life story. Music by NWAKKE.Par Serendipity Institute for Black Arts and Heritage
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CM 276: Mary Anderson on Success without Stress
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We often assume that stress and anxiety are the price we pay for success. Yet these feelings can lead to burnout and self-doubt, two debilitating outcomes that can get in the way of the very achievements we’re striving for.This is a pattern psychologist Mary Anderson often sees in her high-achieving clients: their very success has left them so scar…
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Pawlet Brookes talks with Asher Craig, friend and colleague of Carmen Beckford. Listen as Craig discusses her personal relationship with Beckford and the legacy that Beckford has left in Bristol. Music by NWAKKE.Par Serendipity Institute for Black Arts and Heritage
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Pawlet Brookes talks with Ekua Bayunu as they discuss navigating life as a creative in politics. Listen as Bayunu shares some of the life lessons she has learnt throughout her journeys as well as her proudest moments. Music by NWAKKE.Par Serendipity Institute for Black Arts and Heritage
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Dame Elizabeth Nneka Anionwu OM DBE FRCN
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Pawlet Brookes talks with Dame Elizabeth Nneka Anionwu as she shares her journey as a nurse and educator. Listen as Anionwu talks through her personal experiences and how she began her career in healthcare particularly, with her work with sickle cell. As well as the life lessons she has picked up along her journey. Music by NWAKKE.…
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Pawlet Brookes talks to Ifrah Ahmed as she talks through her journey as an activist and educator against female genital mutilation specifically in Ireland and Somalia. Listen as Ahmed describes the people she has worked with, how they are helping bring an end to female genital mutilation and the importance of creating platforms to speak out and adv…
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Baroness Valerie Ann Amos LG CH PC
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Pawlet Brookes talks to Baroness Valerie Ann Amos as they discuss empowerment and inspiration for emerging voices. Listen as Baroness Amos talks through her experiences in becoming Master of University College Oxford and the work she is doing to create opportunities for young people. Music by NWAKKE.…
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Pawlet Brookes talks to Hoda Ali as they discuss her journey as an activist and educator against female genital mutilation. Listen as Ali talks through her personal journey as an FGM survivor and how her story has helped and can help many women and young girls. Music by NWAKKE.Par Serendipity Institute for Black Arts and Heritage
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CM 275: Mithu Storoni on Working Smarter
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As a knowledge worker, you face two challenges. First, you need to take in staggering amounts of information to stay current. Next, you're expected to convert that information into innovative solutions that benefit your team and your company.While expectations for consuming and processing information have changed, most of our mental habits harken b…
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Serendipity Institute for Black Arts and Heritage presents 100 Black Women Who Have Made A Mark. Celebrating Black women who have made a significant positive change across a diverse range of sectors including activism, arts, education, politics, science and technology. This podcast series complements the 100 Black Women Who Have Made A Mark exhibit…
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CM 274: Keith Sawyer on Group Genius
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We like the idea of the lone genius, that one person who developed a game-changing innovation. But whether or not we realize it, research shows that creativity is collaborative. Yep. You heard that right. And we have lots of examples: the development of the airplane, the Internet, the mountain bike, and so many more.We’re schooled in the notion tha…
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CM 273: Kasley Killam on the Art and Science of Connection
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It’s become common knowledge that we need to prioritize our physical and mental health. In fact we’re encouraged to commit to regular exercise and good nutrition, and to engage with mental health professionals as part of a healthy lifestyle.And if public health experts like Kasley Killam have their way, social health will become just as important. …
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31 - Unmasking the Hidden World of Insurance Fraud: What You Didn't Know with Richard Wickliffe, Fraud SME and Author
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Your host, Chris Tidball, talks with the Claims Leader and Special Investigations Leader of Frontline Insurance, Richard Wickliffe. Richard shares his journey in the industry, focusing on his experience managing special investigation units and tackling insurance fraud. He recounts notable cases, including the infamous Sun Gym gang incident, and dis…
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CM 272: Julia Hotz on the Connection Cure
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Each day, millions of doctors write prescriptions for drugs intended to help their patients. But what if many of our modern health ailments, like depression, anxiety, and chronic pain, would benefit as much, if not more, from a social prescription?What if nature, art, movement, and service could reduce our symptoms, decrease doctor visits, and impr…
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CM 271: Anna Goldfarb on Modern Friendship
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We know how important friendships are. At the very least, for our health and well-being. But we also know how hard it gets to make and keep friends over the course of a lifetime, especially as we move, change jobs, and have families.That’s why Anna Goldfarb’s book, Modern Friendship: How to Nurture Our Most Valued Connections, is so important. We n…
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CM 270: Alex Budak Helps Us Become Changemakers
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Most of us believe we can make a difference in the world. That we can have an impact. What holds us back from acting on those beliefs are often the doubts. Doubts about our skills, our credentials, even our roles at work.Alex Budak studied the research and interviewed the changemakers, and he argues we can all be changemakers, no matter our resumes…
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CM 269: Dacher Keltner on How Awe Helps Us Thrive
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This year, we witnessed a solar eclipse. Walking the streets of my neighborhood that day, looking through my solar eclipse glasses and sharing them with others, I felt a profound sense of awe.And I saw that awe, that wonder, reflected in the faces of the people around me. For one or two hours, we were part of something bigger than ourselves. And th…
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Social connections are one of the keys to a happy and healthy life, yet few of us learn how to build them.If we’re lucky, we have family and friends who model them. But even then, our biology equips us with cognitive biases that can get in the way.Fortunately, award-winning science writer David Robson has studied the research. He shares what he’s l…
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30 - Exploring the Future of Claims Management: AI, Efficiency, and Customer Experience with Sapiens' Gayle Herbkersman
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Your host, Chris Tidball, talks with the Senior Vice President of Sapiens, Gayle Herbkersman. Gayle's path into the insurance industry is a testament to the power of experience and the drive for process efficiency. With a rich background in insurance software, Gayle has witnessed first-hand the pivotal role emerging technologies play in shaping the…
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There are many good reasons to look to others. For example, you might need expert advice or feedback to improve your performance. But there’s one reason not to, and, that is, to determine your self-worth.When you look to someone else to define you or tell you how to live your life, you lose a lot. And if you find it hard to believe you’d ever let s…
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CM 266: Jeff Wetzler on Deepening Connections
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We’re surrounded by people with knowledge. The manager who can provide expert feedback or the colleague who has important information. These kinds of insights can help us achieve our goals.Yet as much as we need that knowledge, we often don’t act in ways that invite it. It’s when the project runs behind or we can’t make our numbers that we realize,…
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29 - Understanding the Impact of Nuclear Verdicts on the Insurance Market with Vernis & Bowling's Ian Matthes
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Your host, Chris Tidball, talks with the Regional Managing Attorney and General Counsel of Vernis & Bowling, Ian Matthes. Ian's path into the insurance world was both intriguing and instructive. He began his career at an insurance defense litigation firm in Atlanta, Georgia, which laid the foundation for his deep understanding of the industry. His …
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CM 265: Tali Sharot on How to Rekindle Happiness
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We all want to be happy. In fact, it’s our desire for happiness that drives most of our decisions, like our friendships, our activities, even our purchases. Yet, over time, we find that the things that made us so happy at the start – that new car or delicious meal – end up losing their luster. I was curious about why this happens and what, if anyth…
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28 - Navigating the Changing Landscape of Insurance Defense with Suite 200 Solutions' Taylor Smith
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Your host, Chris Tidball, talks with the Founder and President of Suite 200 Solutions, Taylor Smith. The conversation began with an exploration of the study conducted by Suite 200 Solutions—the research aimed to understand the hurdles that insurance defense attorneys encounter in their practice. Taylor delved into the findings, it became clear that…
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27 - Unveiling the Complexities of Insurance Defense and Fraud Preventing with Wood Smith Henning & Berman's Frances OMeara
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Your host, Chris Tidball, talks with the Partner of Wood Smith Henning & Berman, Frances OMeara. Frances' path to law was as dynamic as the cases she handled. With a background in sports, particularly basketball, she earned a scholarship to play at Stanford. However, her trajectory took a turn toward law school, leading her to specialize in insuran…
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26 - Transforming Insurance Claims Management with Innovative Negotiation Strategies with Cruser & Mitchell's Bill Mitchell
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Your host, Chris Tidball, talks with the Founding Partner of Cruser & Mitchell, Bill Mitchell. Bill's story is a testament to the power of vision and determination. Growing up as a blue-collar kid in Detroit, his future was shaped early on by his father's aspirations for his children. Despite not having a high school diploma, Bill's father envision…
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25 - Unleashing the Power of Negotiation: Insights from Insurance and Legal Experts with SECURA Insurance Companies and DunbarMonroe's Taylor Rawal and Chris Dunnells
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Your host, Chris Tidball, talks with the Litigation Specialist of SECURA Insurance Companies, Taylor Rawal, and the Attorney of DunbarMonroe, Chris Dunnells. Taylor has carved a niche for herself at SECURA Insurance Companies, climbing the ranks from the call center to handling litigation files. Her expertise spans personal lines, commercial lines,…
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24 - Innovating Claims Handling: Navigating Legislative Changes and Trial Lawyer Tactics with First Acceptance Insurance's Sarannah McMurtry
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your host, Chris Tidball, talks with the Executive Vice President and General Counsel of First Acceptance Insurance, Sarannah McMurtry. Sarannah's career trajectory is as fascinating as it is instructive. She began in the legal field, focusing on insurance defense, coverage-related litigation, and the thorny issue of bad faith claims. Her expertise…
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23 - Unveiling the Truth: Exploring Fraud and Recurring Injuries in Insurance Claims with Gerber Ciano Kelly Brady LLP's Kelly Petter
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Your host, Chris Tidball, talks with the Partner of Gerber Ciano Kelly Brady LLP, Kelly Petter. Like many of her peers, Kelly's entry into the insurance sector was somewhat accidental. After graduating from law school during the recession, job opportunities were scarce. She was unaware of insurance defense as a field until she received a job offer …
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22 - Streamlining Insurance Claim Adjustments: The Impact of Digital Owl with DigitalOwl's Sean Allen
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Your host, Chris Tidball, talks with the SVP of Sales and Marketing of DigitalOwl, Sean Allen. Sean's journey into the insurance world was quite serendipitous. Nearly three decades ago, he was asked to manage the insurance vertical at a company where he worked. Despite the industry's reputation for slow decision-making, Sean took on the challenge a…
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21 - Navigating Change and Championing Diversity with Marsh & McLennan Agency's Angela Lee
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Your host, Chris Tidball, talks with the Director of National Claims Operations of Marsh & McLennan Agency, Angela Lee. Angela's entry into the insurance world was serendipitous. After graduating college during a challenging job market, she found her first role as a claims assistant at Travelers. Here, Angela discovered her passion for the technica…
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