Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. We will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!
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Promote Yourself to CEO | Small Business Strategy for Women Entrepreneurs
Racheal Cook MBA: Small Business Owner, Entrepreneur, Business Growth Strategist
If you're fed up with the non-stop solopreneur grind… I'm so glad you've found The Promote Yourself to CEO Show! Each week, join host Racheal Cook MBA for candid conversations about stepping into your role as CEO of your business, the hard lessons learned along the way, and practical, profitable strategies to grow a sustainable business without the hustle and burnout. Listen in to the latest show and connect with Racheal at http://www.theceocollective.com or on Instagram @racheal.cook to con ...
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Failed product launches. Furious customers. Dysfunctional teams. Many of the problems we face in the business world (and frankly, society) stem from the same root cause: Lack of empathy. Speaker, author, strategist, and empathy advocate Maria Ross shares keen insights and inspiring interviews that prove empathy and compassion are the new paths to market-winning performance. Leveraging both inspiring stories and hard data, Ross connects empathetic leadership, cultures and brands to innovation ...
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The LoCo Experience is produced and sponsored by LoCo Think Tank - and sometimes others! Our mission is to uncover as much business education as possible while getting to know the founders and leaders of amazing organizations. You'll feel like you really know our guests after each episode, and if we're doing our job well, you'll learn business principles and tips from them along the journey and be both inspired and entertained. Episodes feature a range of local and regional business and comm ...
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If you’re ready to get more eyes on your work, more dollars in your pocket, and more creativity in your life, you’re in the right place. Welcome! This is how we're gonna do it. Brand Your Passion is the show that helps you utilise branding & marketing to turn the thing you love the most into something that people know and love you for.
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Welcome to Commerce Experience featuring Elena Kacan — a space for a fresh and unique perspective on commerce trends, strategies, and tech stacks designed to give you the insights you need to stay a few steps ahead in this ever-evolving industry. About Your Host: Elena is an award-winning marketing strategist with nine years of experience growing brands and building communities. She works as the Community Marketing Manager at Bloomreach and takes pride in creating engaging content and memora ...
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Hey - I'm Drysen, a content strategist at Made by Things with a deep background in animation and motion graphics. But, video marketing is only a small part of the marketing industry. From email campaigns to digital ads and OOH, there's a ton to learn, and I want to learn it from my marketing peers. So, I'm determined to have a daily 10-minute conversation to learn everything I can and become a better marketing person, and I'm inviting you to be a fly on the wall to learn alongside me. Each e ...
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And with more than 15 years being a Marketing Strategist you’re going to experience the new way to promote your business with clear and unique messaging, By giving you actionable marketing & messaging strategies that get you interested leads, to transform the lives of your audiences, so that you build up your brand with continuous momentum. It's short, gutsy and packed with wittiness! Get ready because here is where we say NO to outdated marketing strategies and society norms, and we say YES ...
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Insights are integral to the growth of your business. Those that are not collecting, analyzing and above all integrating consumer insights will fall behind competitors who are learning about how to better serve their customers. Every episode, we speak with an insights leader from one of the world’s leading brands to hear how they’re integrating consumer insights into strategy to move the business forward.
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Beyond The Systems Podcast | Business Systems & Growth Strategies For Your Online Business
Samantha Whisnant - Systems Strategist & DFY Agency Owner
Are you a client-facing online entrepreneur who is tired of flying by the seat of your pants and figuring things out as you go? In the Beyond The Systems podcast with Sam Whisnant, you'll get a peek into the backend of how successful multi-six and seven-figure businesses are run. With zero experience in marketing and business, Sam started working as a virtual assistant in 2019 while she was living abroad for some extra cash. She spent years learning the ins and outs of online business, dabbl ...
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Are you a purpose-driven entrepreneur ready to build a six-figure online business with ethical strategies? Welcome to No BS Business School with Jan Ditchfield, the podcast for female experts seeking actionable steps to transform their expertise into profitable online businesses. Hosted by Jan, an award-winning business strategist with over 20 years of experience turned multi-six-figure online CEO, this podcast breaks down the strategies behind digital course creation, list building, social ...
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Hosted by Kunle Campbell, who is an operator of a portfolio of consumer brands, 2X eCommerce is a weekly podcast for ecommerce operators by ecommerce operators. We interview remarkable ecommerce founders and leading enablers of ecommerce growth, with every episode promising to give you at least one growth hypothesis or idea you can test. Our focus is growing your ecommerce revenues from a cross-functional perspective, be it marketing, your tech stack, operations, finance, or customer experie ...
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Have you ever had an experience as a customer that left you wondering, “What were they thinking?” The Experience Strategy Podcast has your answer! We are endlessly curious about what makes great customer experiences and the strategies that successful (and unsuccessful) organizations leverage to create deep and meaningful relationships with their customers. In each episode we explore a notable customer experience through the customer’s perspective to unearth the powerful strategic lessons in ...
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The Tom and Bob Show joins Tom DeWitt, Ph.D. the Director of CXM@MSU and Bob Kiple, MBA, a retired General Motors Global Customer Experience Strategist for interviews and discussions about topics in the world of customer experience management. Tom and Bob also serve as leaders of CX of M, Michigan's Association of Customer Experience Professionals.
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The StrategyCast podcast explores the nature of what it means to be at the helm of marketing decisions. Every episode is crafted to make people think, to spark some “aha!” moments, and to illustrate just how important a truly integrated marketing strategy and a solid, inspired brand presence are to success and longevity. Your host, Lori Jones, is the President & CEO of Avocet Communications, and she has over 30 years of integrated marketing experience. Lori has interviewed over 400 top busin ...
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"The CX Pod" is an interview series featuring best practices and the leading thinkers and doers who are changing the way business gets done. The focus is on the customer experience and how business' need to actively evolve with their customers instead of reacting. It is hosted by Elizabeth Glagowski, editor of the Customer Strategist Journal.
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https://www10plusbrand.com https://www.10PlusProfile.com 1-888-288-4533 Sign up for 10 Plus Brand’s Newsletter: https://10plusbrand.substack.com/embed 10 Plus Brand’s Youtube: https://www.youtube.com/@10plusbrand 10 Plus Brand Inc.’s founder, CEO Joanne Z. Tan started the first episode of #10PlusPodcast on July 5, 2019. Since then, we have produced hundreds of episodes on brand building and digital marketing tips, which are always thought provoking and cutting edge, as well as in-depth Inter ...
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Let's talk about how we leverage our data to improve the user targeting and experience. Join our podcast while we explorer how our guests using data, how they develop the user experience, and improve marketing expenses. Lior Barak, data strategist, author of "Data is Like a Plate of Hummus" and founder of "Tale About Data", Michael Stiller, analyst, founder of STILLGROVE, going to explorer how companies collect, process, and use their data, and how this improves the user experience of their ...
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Marketing, Career, Networking, Small Business spotlights, and much, much more! This is like your podcast form of happy hour, where you can catch up with friends and top leaders in different industries, with an unfiltered take on today's creative landscape. Hosted by Tiffany Callahan and featuring guests covering a variety of topics from PR and Advertising, to Small Business Specials, Building a Brand, Understanding Your Customer, Growing Your Social Media Following, and more! We'll be cheers ...
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Online Courses Made Easy | Create a Course, Online Marketing for Beginners, Grow Your Audience, Messaging, Storytelling
Robbin Kent | MA Psychology, Educator, Course Creation Coach, Marketing Strategist, Business Coach for Women, Christian Entrepreneur
***TOP 2% Global Podcast!*** Are you wondering if anyone will even buy your online course? Are you still in the initial stages of building an audience for your online course? Do you struggle with knowing the best way to market your course? You thought about creating an online course… but you find yourself staring at the computer screen again and again… wondering where do I start? I am thrilled you’re here! This podcast will give driven course creators the steps you need to create the right a ...
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Michael Brandvold is a freelance music industry consultant based in Northern California. Having launched Michael Brandvold Marketing to leverage his years of experience to provide direction to large and small clients in the areas of online & social marketing as well as e-commerce and customer acquisition and retention. Gene Simmons of KISS first tapped Michael's skills as a pioneering online marketing strategist to launch and manage all aspects of Kissonline.com's multi-million dollar enterp ...
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Dive into the world of marketing with '30 Days of Marketing Mavens' – a month-long journey featuring 30 Days, 30 Marketing Experts, and 30 Diverse Niches. Join us as our international panel of experts shares incredible marketing strategies, invaluable tips, and inspiring stories. Your guide on this adventure is Howard Wolpoff, Chief Marketing Strategist of Profit Master Business Solutions (www.profitmasterbusinesssolutions.com). With over 25 years of experience, Howard has empowered countles ...
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Driving adoption of innovative therapies to improve patients lives... This is what most healthcare marketers are passionate about. And so are we! We are Fabienne Durat and Greg Servotte, two medical device senior marketing leaders, and the hosts of The Marketing Consultation, a.k.a TMC. In each episode, we will have an open conversation with a top leader from the healthcare industry to explore topics related to career development, leadership and marketing strategy & innovation. Our guests wi ...
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If you're a Brand Founder, eCommerce Entrepreneur or Growth Marketer and looking to scale your eComm brand, then this is the podcast for you. We'll be interviewing industry leading eCommerce founders and marketing strategists and bringing their insights and actionable take-aways for you to implement and drive your revenue growth.
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This podcast is for anyone working in the caravan industry - anywhere in the world. Listen each week to hear the latest caravan industry insights, interviews or marketing tips to help keep you and your business more informed and successful. There will be interviews with people from manufacturers, suppliers, retailers and the media, from the caravan industry and other sectors that can offer useful insights and tips. This will include marketing, PR and social media tips, a chance to meet media ...
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131 | Want More Clients? Mastering the 5 Stages of Your Customer Journey to Increase Sales & Engagement
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Struggling to figure out the next step for your potential clients? Wondering how to take them from just knowing you exist to becoming your biggest cheerleader? In this episode, I break down the 5 key stages of a customer journey: Awareness, Consideration, Decision, Retention, and Advocacy. I'll help you understand how to guide clients through each …
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Drysen Carsten | Webinar Highlights
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In this webinar, Drysen Carsten discusses the importance of video marketing for brands, focusing on three essential types of videos that can enhance customer experience and build super fans. He emphasizes the significance of understanding the customer journey, the role of personalization in video content, and the effectiveness of explainer videos. …
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Bite Size Systems: Las Vegas Retreat Takeaways [Ep 42]
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In this Bite Size Systems Episode, I’m sharing my three takeaways from going to Las Vegas to help my bestie, Alex Porterfield, host her first retreat. Resources from this episode: Ready to start building scalable systems in your business? Get access to 10+ templates and resources, plus a live monthly training inside my free community The Systems So…
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If your words aren’t pulling in the clients you want, it’s time for a messaging makeover! In today’s episode, we’re diving into why the right words can turn your messaging from blah to brilliant and, most importantly, into a client magnet. Whether you’re a coach, consultant, or service-based entrepreneur, your words are the key to connecting with y…
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Courage to Advance: KPIs Don't Tell the Whole Story: Why Your CEO Evaluation Is Falling Short
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Welcome to Courage to Advance, hosted by Kim Bohr and brought to you by SparkEffect, in partnership with The Empathy Edge. Tune in to our subseries every 3rd Thursday, right here on The Empathy Edge! Or check us out at www.CourageToAdvancePodcast.com. In this episode, we dive deep into the often oversimplified process of CEO evaluations. We explore…
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Why Systems, Not Goals, Are The Secret to a Life Proof Business
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Send us a text This episode was a little hard to record - I ended up starting and stopping about a dozen times. Here at The CEO Collective and on the podcast Promote Yourself to CEO, I've spent a LOT of time talking about building a Life FIRST Business. One that allows you to prioritize enjoying your life - right now - as you grow your business. On…
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#283: 6 Things I'd Do Differently If I Was Starting My Business From Scratch
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As we’re getting closer to the end of the year and I’m starting to finalize my planning for 2025, I’ve been thinking a lot about where I was when I started my business in 2020 compared to where I am now. It's normal to question yourself in business and if you’re sitting in a place where you’re wondering if you’re making some of the right decisions,…
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In this conversation, Drysen Carsten speaks with Rachel Fishback from People of Ag about her journey in the agricultural sector, focusing on media marketing and the swine industry. Rachel shares her background in agriculture, her passion for video content creation, and the importance of showcasing the advancements in agriculture. They discuss the e…
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In this conversation, Drysen Carsten speaks with Oli Bridge from Bonjoro about the power of personalized video emails in marketing. They discuss Bonjoro's unique approach to customer engagement, the challenges faced with their done-for-you video service, and the importance of personalization in building trust with customers. The conversation highli…
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130 | How Many Courses Should You Create? 4 Crystal Clear Reasons to Help You Decide!
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Do you have a million ideas for online courses but feel overwhelmed about where to start? Are you struggling to focus on one specific area you’re passionate about? In today's episode, I share with you 4 things to consider to help you decide how many courses you should have depending on your stage of business. Let's Go and GROW, My Friend! 🥳LAST Cha…
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5 Systems Mistakes to Avoid When Scaling Your Group Program [Ep 41]
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In this episode, I discuss the five common mistakes made when launching or scaling group programs. I emphasize the importance of proper planning, automating onboarding processes, having strong contracts, maintaining effective communication, and keeping engagement high throughout the program. By addressing these areas, program creators can enhance t…
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Julie Harris: Why Disability Accommodations Are Smart Business
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Your organization may be missing out on the talent, innovation, and productivity of your workforce because of your own actions! I'm talking about accommodating disability. When we fail to invest in mindset and policy shifts, we fail to optimize the people within our organizations. After experiencing complete memory loss due to a brain injury, my gu…
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Send us a text In this solo episode of "Navigating the Customer Experience," host Yanique Grant reflects on her podcasting journey and offers encouragement to those considering starting their own. With 245 episodes under her belt and a recent transition to video podcasting, Yanique shares insights on overcoming fears and embracing new challenges. Y…
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How to Use AI to Enhance Your Customer-Centric Strategy with Sangeeta Prasad
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Elevate your marketing game with "Fiercely Human" insights! This episode reveals the secrets to integrating technical expertise, fostering authentic connections, and using AI to enhance, not replace, human experiences. Plus, hear success stories from major brands! And don't forget! You can crush your marketing strategy with just a few minutes a wee…
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Turning Operations into a Profit Center → Kunle Campbell
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Subscribe to Our Conscious Commerce Newsletter: Stay updated with the latest insights and tips by subscribing to our newsletter here: https://subscribe.2xecommerce.com Shownote available on: https://2xecommerce.com/podcast/ep455/ In this episode of the 2X eCommerce podcast, host Kunle Campbell delves into operational efficiency for scalable eCommer…
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EXPERIENCE 189 | Ham & Eggs were $1.40 when we started! - Journey from a Greasy Spoon Diner to a Fort Collins Breakfast (& Lunch) Institution - A Conversation with John Arnolfo, Former Owner/Operator of ...
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John Arnolfo operated the Silver Grill Cafe for 42 years, and found his exit plan through my guest on Episode 143, Alan Jantzen. John and partner Mike Gress purchased Silver Grill on Valentines Day of 1979 as an unheated one-room diner. The business had been established by Leonidas “Flossie” Widger in 1933, and mostly served the blue collar workfor…
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129 | 4 Marketing Mistakes You Want To AVOID to Grow Your Target Audience Faster!
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Ever found yourself hyped up to market your new online course, only to hit roadblocks you didn't see coming? I've been there too, and it can be super frustrating. In today's episode, I share 4 common mistakes that you want to avoid, so that you can save time and brain space in marketing your course. 🥳LAST Chance to SAVE $100! WE START OCTOBER 21st …
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Kim Bohr: Sparking Transformational Change Through Empathy
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BONUS EPISODE! Join me for a conversation with President and COO of SparkEffect, Kim Bohr as we kick off our partnership to provide you with actionable content for the next year on their podcast subseries, Courage to Advance. We talk about Kim's journey and work in helping leaders embrace change and marry data, technology, and human-centric practic…
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Bite Size Systems: 4 Ways to Revamp Your Black Friday Launch [Ep 40]
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In this Bite Size Systems Episode, I share 4 ways you can change up the typical Black Friday launch and make it your own. Resources from this episode: Ready to start building scalable systems in your business? Get access to 10+ templates and resources, plus a live monthly training inside my free community The Systems Society. Join us now: https://w…
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5 Ways to Build Real Connections Beyond Social
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Social media engagement can feel like shouting into the void, right? In this episode, I’m sharing 5 ways to build real, meaningful connections with your audience that go beyond likes and comments. It’s all about starting conversations, offering value, and creating genuine relationships with your potential clients. Plus, if you want to keep the conv…
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Sick of Spinning Your Wheels? Here’s How to Nail a Niche That Sells
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If you’re sick of spinning your wheels trying to nail down the perfect niche, this episode is exactly what you need! We’re diving headfirst into the strategy behind choosing a profit-focused niche—one that aligns with your expertise and actually makes you money (because, let’s be honest, we’re not here for hobbies). In this episode, I’m breaking do…
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Long-Term Planning for a Life-First Business
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Send us a text Avoid Common Planning Mistakes for Small Business Success in 2025 With my big-picture plan in order for Q4, in this episode I want to prepare you for planning for 2025! As we begin that task, I want to offer you advice on course-correcting by detailing 10 major mistakes to avoid when setting business goals. The holiday season will be…
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Cutting Through the AI Noise with Aaron Cannon, CEO & Co-Founder at Outset
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The secret to leveraging real value from AI in qualitative research is thinking like a user, not an investor—and discerning the data. In this episode, we’re joined by Aaron Cannon, CEO & Co-Founder at Outset, as he explores how AI can eliminate the trade-offs between depth and speed in qualitative research to gather richer, more actionable insights…
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AI Generated Reality and the Slow Oblivious Death of Human Race_Joanne Z. Tan_Season 2, Episode 38
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The great irony: The Nobel Prize in Physics is awarded today (Oct. 9, 2024), to John Hopfield and Geoffrey Hinton for their work that contributed to AI neural networks and pattern recognition, among other areas. At least one of these AI godfathers is not optimistic about AI: Geoffrey Hinton was asked by journalists following the announcement about …
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123. Kassy King on building community, closing up shop, and life after creative business
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You know what I admire even more than a creative chasing their passion and launching a business? A creative who knows when to spot the signs that it’s time to hit pause - or even pull the plug - when their business isn’t serving them anymore and getting back to the basics of creating purely for the love of it. That’s the real magic! And in this epi…
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How to Win this Q4 → Kunle Campbell
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Subscribe to Our Conscious Commerce Newsletter: Stay updated with the latest insights and tips by subscribing to our newsletter here: https://subscribe.2xecommerce.com Shownote available on: https://2xecommerce.com/podcast/ep454/ In this episode of the 2x eCommerce podcast, host Kunle Campbell discusses strategies for e-commerce businesses to win d…
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October Hot Take: Scary Leaders…Or Scared Leaders?
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Halloween is just around the corner, and the ghouls, goblins, and…gladiators will be out in full force, along with spooky music, haunted houses, chills, and thrills. While humans have a weird desire to scare ourselves for our amusement, fear and horror in the workplace is far less desirable. And nothing can strike more fear into our hearts than sca…
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Learn to Love Your Finance Numbers with LoriAnn Kuntz [Ep 39]
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In this episode, LorieAnn, owner and CEO of Profit Priority, discusses the importance of bookkeeping and understanding finances for business growth. She shares her journey of starting her own accounting firm and the struggles she witnessed in entrepreneurship. LoriAnn emphasizes the need for entrepreneurs to have a clear understanding of their numb…
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128 | Is Your Messaging Working? 5 Ways to Know If You Have Effective Copy & Conversions
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Are you confident that your messaging is hitting the mark? Want to know how to ensure it's speaking directly to your audience? In this episode, I'll share 5 key ways to evaluate if your messaging is working—examining everything from engagement and conversion rates to understanding your audience's pain points and ensuring you have quality leads. I'l…
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246: Transforming Customer Experience with Data and Digital First Strategies with Andrew Carothers
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Send us a text Andrew Carothers is a Senior Customer Experience Leader and a CCXP who has significantly shaped the field of customer experience (CX). His career began in public relations, where he worked both in agencies and in-house. He transitioned into the technology sector at Autodesk and even worked for the Electric Vehicle Association of Amer…
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How to Unify Your RevOps Strategy with Tracy Hernandez of SaaS Lumen
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Elevate your company's revenue potential like a pro! This episode covers the essentials of revenue operations and its crucial role in bridging gaps between marketing, sales, and customer service. Learn how to create unified reporting systems, optimize your tech stack, and foster a collaborative culture. Don't miss out on transforming your operation…
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EXPERIENCE 188 | Reasonable, Affordable, Sustainable - A Conversation with Ben Aste, Founder & CEO of Uncle Benny’s Building Supplies, and Candidate for Larimer County Commissioner for District 3
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Ben Aste is a conservationist, first and foremost, also an Eagle Scout and the son of a Swiss immigrant. Ben started Uncle Benny’s Building Supplies from a small rented shed, because he couldn’t stand to see the waste in the lumber supply industry in which he’d been working for some years. Uncle Benny’s grew quickly, and is growing still, despite a…
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In this conversation, Drysen and Holly Sauer discuss the intricacies of lead generation, focusing on Alleyoop's unique approach to outsourcing sales development representatives (SDRs) and business development representatives (BDRs). Holly shares her journey from a non-sales background to leading in the lead generation industry, emphasizing the impo…
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127 | How to Set Intentions as an Online Course Creator for Your Best Year, Yet! & Birthday Celebration!
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Have you ever taken a moment to reflect on how far you've come and what unique gifts you have to offer? Do you set clear intentions for your year to stay on track? On today’s special episode, it's my 51st Birthday, and I'm thrilled to be sharing it with you. I dive into the importance of reflection, embracing our unique talents, and setting intenti…
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Drysen Carsten | 3 Videos Your Brand is Missing
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In this conversation, Drysen Carsten discusses key marketing strategies that brands can implement to enhance customer engagement and retention. He emphasizes the importance of understanding the customer journey, building trust through personalized interactions, creating effective explainer videos, and implementing onboarding campaigns to keep custo…
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245: Navigating Life's Journey: Balancing Mind, Body, and Spirit for Personal and Professional Success with Rusty Rueff
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Send us a text In this episode of Navigating the Customer Experience, host Yanique Grant interviews Rusty Rueff, a seasoned leader with a diverse career in entertainment, talent management, and philanthropy. Rusty shares insights from his journey, which includes significant roles at PepsiCo and Electronic Arts (EA), where he was instrumental in glo…
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Tired of shouting into the void and feeling like no one’s listening? It’s time to cut through the noise with a lead magnet that grabs your ideal clients' attention and brings them into your world. In this episode, we’ll dive into how to create an irresistible hook, build an ecosystem that nurtures leads, and keep delivering value long after they’ve…
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126 | The Story Behind Online Courses Made Easy & Why I Am Such a Passionate Course Creator
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BONUS Episode: I ask my students often what is their why! What is your driving force to make this course a reality? Come celebrate my birthday with me, as I given you more insight on my passion that continues to grow with every birthday! In today's episode, I’m taking a little detour to share my personal journey with you. From overcoming obstacles …
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Bite Size Systems: 5 Lessons in 5 Years of Business [Ep 38]
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I’ve been in business for 5 years now! In this episode, I’m sharing my 5 biggest lessons I’ve learned so far. Resources from this episode: Get access to 10+ templates and resources, plus a live monthly training inside my free community The Systems Society. Join us now: https://www.skool.com/the-systems-society/about Connect with Sam: Website: https…
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#281: Tired of Launching to Crickets? Here’s How to Get Your First Sales Fast
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16:32
Do you ever feel like you’re putting your heart and soul into launching something… only to be met with silence? You’ve spent weeks, maybe even months, preparing, promoting, and posting, yet when the big day arrives... crickets. It’s frustrating, right? You start to wonder if maybe it’s you, or if your offer just isn’t good enough. Spoiler alert: it…
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The Essential Checklist for a Winning Q4 in Business
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14:39
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14:39
Send us a text Hey there CEOs, Q4 is here and with the holidays fast approaching, I want to talk to entrepreneurs about effectively managing the final 90 days of 2024. I share my insights on managing business during an election cycle, taking time off for family during holidays, and planting seeds that will fruit in Q1 2025! Join me soon for my 'Pla…
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How to Maximize Your eCommerce Marketing Efficiency with the PROFIT Framework → Kunle Campbell
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25:23
Subscribe to Our Conscious Commerce Newsletter: Stay updated with the latest insights and tips by subscribing to our newsletter here: https://subscribe.2xecommerce.com Shownote available on: https://2xecommerce.com/podcast/ep453/ S9 EP54: In this episode of the 2X eCommerce Podcast, host Kunle Campbell delves into marketing efficiency, a critical c…
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Drysen Carsten | Building Customer Experiences
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10:12
In this episode, Drysen discusses the critical role of customer experience in business, particularly in the wedding entertainment industry. He shares his personal journey from starting a DJ company to partnering with his wife, a photographer, to create a powerful combined service. The conversation emphasizes the importance of building strong relati…
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3 Areas to Automate to Scale Your Online Business [Ep 37]
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In this episode, I discuss the basics of automations and how to get started using them in your business. I emphasize the importance of having a system and process before implementing automations. I talk about three main areas where automations can be helpful: marketing systems, sales, and team management. I provide examples of automations within ea…
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Kate, Jeannie, & Jayna: How to Support Transgender Colleagues & Kids in a Dangerous Time
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56:51
Enjoy this unique discussion with three brave women, two live under the shadow of fear for themself and their child, and one is a cisgender ally: Kate Brookes, Jayna Sheats, & Jeannie Gainsburg. We talk about their own stories that led them to this work, how the increase in anti-trans legislation impacts them, what it's like to parent a trans teen,…
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125 | Struggling with Students Following Through with Your Online Course? 4 Strategies to Have Higher Completion Rates
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Curious about techniques to boost your course's completion rate? Ever wondered how to make sure people not only buy your online course but actually complete it? In this episode, I dive into 4 strategies that go beyond just creating and marketing your course, but focusing on ensuring students finish what they start. 🥳LAST Chance to SAVE $100! WE STA…
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Strategies to Optimize Your RevOps Teams with Jeff Marcoux
50:23
50:23
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50:23
Transform 'garbage' leads into gold while meeting your revenue goals with precision. In this episode, you'll learn how to seamlessly align your sales and marketing teams through a flawless Ideal Customer Profile and smart opportunity grading. Plus, we share tips on crafting personalized follow-up emails that will delight your prospects. And don't f…
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