Management: Do They Even Care?

Find the Green : A Guide to Golf Management

Happy Tuesday! Today we dive into the Lifetime Value of the Golfer and what happens when we show customers that we care. Distracted or Unavailable staff is the biggest deterrent for golfers/potential golfers in the business, (customers in any business really). It is our job to make sure that everyone that we meet or help is happy that we did. ALSO... This week's challenge: Talk to 10 customers/golfers for 2-3 minutes and ask them some questions about themselves. THEN, send me some of the things that you find out. I will put a few of them in one of my future podcasts! GOOD LUCK! Thanks for listening! You are helping this podcast grow exponentially! So please tell a friend, tell two friends, TELL 8 FRIENDS and we can make the golf industry better for everyone! Contact me by email me at [e-mail] or you can reach out to me on Instagram and Twitter @FindtheGreen or on Facebook at "Find The Green". The Find the Green series contains all different aspects of the business: Operations, Marketing, Strategy, Branding, and Social Media Footprints, Golf Instruction. Check www.rockholdandassociates.com for upcoming Find The Green blogs, books, and conversation that will help raise the waterline of the industry. Jump in the boat and enjoy the ride!