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84. Feedback & Testimonials: Creating Systems for Continuous Improvement
Manage episode 432761179 series 3358981
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In today's episode I walk you through creating systems for feedback and testimonials inside your programs and services. We all know how supportive having client testimonials is to our marketing, but getting feedback is also a crucial step to improving your programs and helping your clients get results!
You'll learn:
- The relationship between feedback and testimonials
- The structures and templates you need in a feedback system
- When and how to ask your clients for feedback and testimonials
- How to use your data and insights to improve your program delivery, client outcomes and retention.
Let's dive in!
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