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What is your customer journey and how do you systemize it?
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Today, we're diving into your customer journey and how to create systems around it. Instead of starting with the endless to-dos in your brain, map out the customer journey and build your processes around that. This approach not only organizes your business but also boosts close rates and cash flow as your customers enjoy a better experience. You'll learn to uncover every hidden touchpoint, systemize your processes for maximum efficiency, and measure and perfect your customer journey for continuous improvement.
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Chapitres
1. Mapping the Customer Journey for Efficiency (00:00:00)
2. Building Customer Journey Systems and Processes (00:13:24)
3. Mastering Effective Networking Practices (00:23:01)
9 episodes
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