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Installing Change in an Organization's DNA with Gabriela Prado
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In this episode, Greg talks with Gabriela Prado, Founder of The Change Lab in Chile.
As experts in Applied Change Management, The Change Lab helps organizations quickly adapt by installing change in their DNA.
They define themselves as a lab because they believe in the value of experimentation and learning as key aspects of fulfilling their purpose.
Gabriela discusses how she and her team brought about a significant culture shift at their client Vida Security.
Vida provides financial and asset protection insurance to over 600,000 customers nationally and internationally.
The challenge for the Change Lab team was to assist Vida with a cultural transformation that strengthened collaboration, customer focus, new practices, and compliance.
This change initiative was undertaken to help Vida achieve their main goal of increasing profits by 50% over five years.
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