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ALWAYS Charge Your Airbnb Guests If They Damage Your Stuff
Manage episode 375008520 series 3398700
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My case for why you should always charge your airbnb guests if they damaged your stuff. The twist here is I will include a message template you can deploy to 'kindly' ask your guests without putting them on the defensive. Some customer service skills will make this whole awkward process - more comfortable.Topics discussed:
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- When to use separate vacation rental insurance vs AirCover
- Airbnb is paying out less than they used to
- How to message your guests when damage happens
- Timeline for the resolution center process and the 14 day window
- What to do if Airbnb denies your resolution center claim
- Connect with Me: john@vacationhomehelp.com
- This episode is brought to you by the Vacation Rentals with John Newsletter my very own email newsletter every Friday that features 4 bullet points highlighting cool things I found this week in the short term rental world including apps, books, tech, new hacks, tricks, articles, and other weird but interesting short term rental stuff of value that I stumbled upon. It's free and will always be free. You can subscribe here.
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